We apologize for the shipping issue with your order. In the peak season, production and delivery are longer than expected. This is an international shipment so it will take around 17-24 business days to get the item. Please reach us at email [email protected] with the title Urgent - TrustPilot - [Order number] so that we can get more information and support you further.
We wanted to take a moment to express our gratitude for your wonderful review. Your feedback means a lot to us, and we're glad to hear that we were able to meet your expectations. Thank you for choosing us, and we look forward to seeing you again soon.
We are sorry to hear that you had a negative experience with our product. We take all feedback seriously and we appreciate you taking the time to share your thoughts. We are committed to providing high-quality products and we are disappointed that we fell short in your case. Please reach us at email [email protected] with the title Urgent - TrustPilot - [Order number] so that we can get more information and support you further.
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Brenda Wilson-Coffia · 写过 4 条评价 · 体验于 2026-06-22 ·
Thank you for leaving such a positive review. It was a pleasure serving you, and we're delighted to hear that you were satisfied with your experience. We'll continue to work hard to provide you with the best possible service. Thanks again for your feedback!
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Nicole Lynn · 写过 2 条评价 · 体验于 2026-06-21 ·
★★★★★
很棒的礼物
他们为我们订购的父亲节礼物定制了乐高全家福，做得非常出色。我丈夫喜欢它
GeckoCustom 回复2026-07-08
Thank you so much for taking the time to send this! We love to know that our customers enjoy what we do.
We’re looking forward to making your experience even better in the future!
Thanks so much for taking the time to give us feedback. We’re always working to improve our products and services, and we’re thrilled when we hear that we’re doing something right.
We apologize for the shipping issue with your order. In the peak season, production and delivery are longer than expected. This is an international shipment so it will take around 17-24 business days to get the item. Please reach us at email [email protected] with the title Urgent - TrustPilot - [Order number] so that we can get more information and support you further.
D
Donna Joan Batten · 写过 1 条评价 · 体验于 2026-06-25 ·
★★★★★
这件衬衫做得很漂亮，而且……
衬衫做工非常漂亮，而且准时交付
GeckoCustom 回复2026-07-08
Thank you so much for taking the time to leave us this amazing review. We’re looking forward to making your experience even better in the future!
We apologize for the shipping issue with your order. In the peak season, production and delivery are longer than expected. This is an international shipment so it will take around 17-24 business days to get the item. Please reach us at email [email protected] with the title Urgent - TrustPilot - [Order number] so that we can get more information and support you further.
We're thrilled to hear that you had a great experience with, and we appreciate you sharing your feedback with us. Thank you for taking the time to write such a positive review, and we hope to have the pleasure of serving you again soon.
We apologize for the shipping issue with your order. In the peak season, production and delivery are longer than expected. This is an international shipment so it will take around 17-24 business days to get the item. Please reach us at email [email protected] with the title Urgent - TrustPilot - [Order number] so that we can get more information and support you further.
Your review made our day! We're so happy to hear that you enjoyed your experience with us and that the product meet your expectations. Thank you for taking the time to share your thoughts, and we hope to see you again soon.
We are sorry to hear that you had a negative experience with our product. We take all feedback seriously and we appreciate you taking the time to share your thoughts. We are committed to providing high-quality products and we are disappointed that we fell short in your case. Please reach us at email [email protected] with the title Urgent - TrustPilot - [Order number] so that we can get more information and support you further.
Thank you so much for your kind words.
We really appreciate you taking the time to share with us. We work hard to meet expectations like yours, and we’re happy to hear this.
We look forward to working with you again in the future!
Thank you so much for taking the time to write a positive review. We really appreciate your kind words and are thrilled to hear that you had a great experience with us. We hope to have the opportunity to serve you again in the future.
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CS · 写过 2 条评价 · 体验于 2026-06-14 ·
★★★★★
不会推荐这家公司。
不会推荐这家公司。
我使用真实照片订购了一份定制父亲节礼物，并收到了显示我提交的确切照片的预览。根据该预览，我批准了该订单。
收到的东西完全不同——这是一张人工智能生成的卡通版照片，我从未要求也永远不会批准。当我联系客服时，他们坚持说我订购了 AI 版本，尽管他们发送的预览清楚地显示了我的实际照片。
更糟糕的是，他们拒绝退款，而是提出只有我额外支付 20 美元才能重新制作该商品。要求客户支付额外费用来纠正您的错误是不可接受的。
该产品与批准的预览不符，该公司的回应甚至比产品本身更令人失望。避免让自己感到沮丧并在其他地方订购。
GeckoCustom 回复2026-07-08
We are sorry to hear that you had a negative experience with our product. We take all feedback seriously and we appreciate you taking the time to share your thoughts. We are committed to providing high-quality products and we are disappointed that we fell short in your case. Please reach us at email [email protected] with the title Urgent - TrustPilot - [Order number] so that we can get more information and support you further.
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Paul Hamilton · 写过 1 条评价 · 体验于 2026-06-16 ·
★★★★★
上帝保佑美国
产品制作精良，看起来很棒。它很快就到了，总的来说我们非常高兴。
GeckoCustom 回复2026-07-08
We wanted to take a moment to express our gratitude for your wonderful review. Your feedback means a lot to us, and we're glad to hear that we were able to meet your expectations. Thank you for choosing us, and we look forward to seeing you again soon.
Thank you so much for taking the time to send this! We love to know that our customers enjoy what we do.
We’re looking forward to making your experience even better in the future!
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Robyn Reisch · 写过 1 条评价 · 体验于 2026-06-22 ·
★★★★★
订单从未到达
GeckoCustom 回复2026-07-08
We apologize for the shipping issue with your order. In the peak season, production and delivery are longer than expected. This is an international shipment so it will take around 17-24 business days to get the item. Please reach us at email [email protected] with the title Urgent - TrustPilot - [Order number] so that we can get more information and support you further.
