I absolutely love my custom t-shirt
I absolutely love my custom t-shirt. I ordered it as a gift for my daughter and she loved it! So cute! Great quality and sizing is perfect.
About GeckoCustom
Data updated- Website
- geckocustom.com
- Category
- Events & Entertainment
- Location
- United States · New York
- Status
- Unclaimed
- Last 12 months
- 102 reviews
- Replies to negative
- 100% (35/35)
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Is GeckoCustom legit?
GeckoCustom (geckocustom.com) has a 3.6 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. Opinions are polarized: 64% rate it 4 stars or higher while 33% give 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
Great quality, easy to apply.
I did not realize when I ordered that these were double backed, meaning I had them held in place while I applied them. This made them very easy to apply with a perfect result. The ONLY reason I gave 4 instead of 5 stars is that the shipping time is so long I started to think I was not getting them. All in all, even with the long shipping I would order again because of the quality of the stickers. I believe my wife is smiling in heaven.
Reply from GeckoCustom2026-08-04
We are so grateful for your kind words. Thanks for sharing your review with us.
I ordered custom made swim trunks for a…
I ordered custom made swim trunks for a family member from Gecko and I couldn't be happier. They delivered exactly what was promised, the material is of good quality, the photo I uploaded transferred perfectly to the fabric. It takes a few weeks to receive the order since they are custom made, so keep that in mind if you are ordering. for a specific timeline . Customer service is great and so are their products! I highly recommend Gecko for fun custom made shirts, hats swimwear, etc.
Reply from GeckoCustom2026-08-04
We're thrilled to hear that you had a great experience with, and we appreciate you sharing your feedback with us. Thank you for taking the time to write such a positive review, and we hope to have the pleasure of serving you again soon.
Would order again.
I’ve ordered a few items in the past few months everything has come looking amazing, packaged well, and if I had questions answered in a timely manner! Would definitely continue to order from in the future.
Reply from GeckoCustom2026-08-04
Thank you so much for taking the time to leave us this amazing review. We’re looking forward to making your experience even better in the future!
I ordered cudtomized cupcake toppers…
I ordered cudtomized cupcake toppers for my daughter's graduation. The website said the sash was orange but they made it red. I tried to resolve it with them via email in time to get new ones but their response time is slow. They wouldn't help me even when I said I'd pay for new ones to be shipped in time. Horrible customer service. I would not recommend doing business with them!
Reply from GeckoCustom2026-07-28
We kindly ask you to revisit the order confirmation and the printing file that was previously sent to you. We sent you the correct color and sent you the proof in the email. We made sure to provide all the essential details about your order for your review before proceeding with production.
Don’t order from them
Don’t order from them! Over a month now and nothing. I asked for a refund wow they got back to me right away with a no! My supposedly order was shipped to Ohio! 🙄 shock I know! Please they need to shut this down! I wrote a letter to Attorney General of Minnesota. Because that is his pet peeve. Companies taking advantage of people and stealing their money! I have sent numerous messages showing the tracking number and where it shipped to. Dont ask for it here! That’s just plain lazy.
Reply from GeckoCustom2026-07-28
We are sorry to hear that you had a negative experience with our product. We take all feedback seriously and we appreciate you taking the time to share your thoughts. We are committed to providing high-quality products and we are disappointed that we fell short in your case. Please reach us at email [email protected] with the title Urgent - TrustPilot - [Order number] so that we can get more information and support you further.
Everything good except for delivery time.
I was really disappointed in how long my order took to get to me. The product and customer service were fine. I will be ordering from you again.
Reply from GeckoCustom2026-07-23
We are so grateful for your kind words. Thanks for sharing your review with us.
This 250th United States T-shirt
This 250th United States T-shirt had a great colorful design on a quality navy blue T-shirt. It was also a great value.
Reply from GeckoCustom2026-07-15
Thank you so much for taking the time to send this! We love to know that our customers enjoy what we do. We’re looking forward to making your experience even better in the future!
GeckoCustom for the win
GeckoCustom is a great company for customizations. They offer multiple products to choose from and they use good quality materials. I love that you can preview the products with your customizations. The customer service is wonderful and they follow up afterwards and even provide washing instructions for the products. I highly recommend, and will continue to customize with them.
Reply from GeckoCustom2026-07-15
Thank you so much for your kind words. We really appreciate you taking the time to share with us. We work hard to meet expectations like yours, and we’re happy to hear this. We look forward to working with you again in the future!
Absolutely perfect
Absolutely perfect! I designed a shirt of my dog for my dad for Father’s Day, and he loved it. It’s especially good for summer heat as it is lightweight.
Reply from GeckoCustom2026-07-15
Thank you so much for taking the time to write a positive review. We really appreciate your kind words and are thrilled to hear that you had a great experience with us. We hope to have the opportunity to serve you again in the future.
Terribly slow delivery
Terribly slow delivery. Terrible customer service Avoid this company at all costs
Reply from GeckoCustom2026-07-15
We are sorry to hear that you had a negative experience with our product. We take all feedback seriously and we appreciate you taking the time to share your thoughts. We are committed to providing high-quality products and we are disappointed that we fell short in your case. Please reach us at email [email protected] with the title Urgent - TrustPilot - [Order number] so that we can get more information and support you further.
Very slow shipping cheap quality and…
Very slow shipping cheap quality and personalization couldn’t read due to construction and it didn’t look like that on the website. Price is good item terrible worthless too me
Reply from GeckoCustom2026-07-15
We are sorry to hear that you had a negative experience with our product. We take all feedback seriously and we appreciate you taking the time to share your thoughts. We are committed to providing high-quality products and we are disappointed that we fell short in your case. Please reach us at email [email protected] with the title Urgent - TrustPilot - [Order number] so that we can get more information and support you further.
Picky Vicky
Gecko Custom did a beautiful job on a flag and a mailbox that I purchased from them. I highly recommend them! You definitely won’t be disappointed!!
Reply from GeckoCustom2026-07-15
We wanted to take a moment to express our gratitude for your wonderful review. Your feedback means a lot to us, and we're glad to hear that we were able to meet your expectations. Thank you for choosing us, and we look forward to seeing you again soon.
Great idea HORRIBLE execution
Their product ideas are incredible. I enjoy having personalized Hawaiian shirts and cups. However, their measurements and quality are horrible! I purchased a Hawaiian blouse according to their website specifications which was too small. When I contacted them they said there was a +/-5% variation which mKe a HUGE difference. Arms aren't for us fit girls. They refuse to fix unless I paid for their error. In addition, they cannot line up the tumbler which came out crooked. There are other brands that have better quality and more comfortable material.
Reply from GeckoCustom2026-07-08
We are sorry to hear that our product did not meet your expectations. We strive to provide products that are of the highest quality and we are disappointed that we did not deliver on that promise in your case. If you would be willing to provide us with more detailed feedback, please contact our customer service team at email [email protected] with the title Urgent - TrustPilot - [Order number].
I will never do business with them again
I will never do business with this misleading company again. Took several weeks to get an order. Before I purchased the product, it gave me an earlier time estimate. Due to this, I couldn’t use these flags for the 4th of July. Buyer beware.
Reply from GeckoCustom2026-07-08
We apologize for the shipping issue with your order. In the peak season, production and delivery are longer than expected. This is an international shipment so it will take around 17-24 business days to get the item. Please reach us at email [email protected] with the title Urgent - TrustPilot - [Order number] so that we can get more information and support you further.
Ordered a custom golf stamp and when it…
Ordered a custom golf stamp and when it arrived it was extremely hard to open! The bottom separated from the top unit which holds the image, making it impossible to open the top part that is the stamp. I wrote to customer service with a picture and for the run around asking for more pictures when the one I sent clearly showed the damage already! Needless to say, they were no help and I’m left with a useless $45 piece of junk plastic! Never ordering again and I advise anyone to do the same!!
Reply from GeckoCustom2026-07-08
We are sorry to hear that you had a negative experience with our product. We take all feedback seriously and we appreciate you taking the time to share your thoughts. We are committed to providing high-quality products and we are disappointed that we fell short in your case. Please reach us at email [email protected] with the title Urgent - TrustPilot - [Order number] so that we can get more information and support you further.
The recipient loved it
The recipient loved it. Only thing you could have done better was turn around time, but I totally understand it taking that long do to what's involved.
Reply from GeckoCustom2026-07-08
We are so grateful for your kind words. Thanks for sharing your review with us.
I have ordered several shirts before
I have ordered several shirts before. This last order one of the shirts my beautiful white dog is blue. She was not blue when I previewed it or I would never ordered it. They are not willing to help replace or refund.
Reply from GeckoCustom2026-07-08
We are sorry to hear that you had a negative experience with our product. We take all feedback seriously and we appreciate you taking the time to share your thoughts. We are committed to providing high-quality products and we are disappointed that we fell short in your case. Please reach us at email [email protected] with the title Urgent - TrustPilot - [Order number] so that we can get more information and support you further.
Came out perfect
Came out perfect. Exceeded my expectations. Tracking info wasn’t the best. Said my package was delivered and was at a different address. Showed up the next day so all worked out in the end.
Reply from GeckoCustom2026-07-08
Thank you so much for your kind words. We really appreciate you taking the time to share with us. We work hard to meet expectations like yours, and we’re happy to hear this. We look forward to working with you again in the future!
We love the father's day shirt we had…
We love the father's day shirt we had made for my husband! It was of great quality and the work done was so great . We will definitely be ordering from them as well.
Reply from GeckoCustom2026-07-08
Thank you so much for taking the time to write a positive review. We really appreciate your kind words and are thrilled to hear that you had a great experience with us. We hope to have the opportunity to serve you again in the future.