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GeckoCustom

102 条评价

3.6102 条评价
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关于 GeckoCustom

数据更新
网站
geckocustom.com
分类
活动与娱乐
所在地
United States · New York
状态
待认证
近 12 个月
102 条评价
差评回复率
100%(35/35 条)
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GeckoCustom靠谱吗?

GeckoCustom(geckocustom.com)在 OK.one 的综合评分为 3.6 分(满分 5 分),基于本站收录的 102 条用户评价,属于活动与娱乐分类,口碑一般。评价两极分化:64% 给出 4 星及以上,同时 33% 打了 1 星;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

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Jordan Jewett · 写过 1 条评价 · 体验于 2026-06-21 ·

零星。糟糕的产品和客户服务

为父亲节订购了一件定制印花 T 恤,当我收到它时,它有化学物质的味道,所以决定在父亲节之前给她爸爸洗一下,这样他就可以在重要的日子里穿它!冷水洗涤,当从洗涤中取出时,它们全部聚集在一起,并且印花全部从衬衫上脱落。公司拒绝退款或再次发送。这件衬衫处理得再小心不过了。冷水洗涤并平铺 晾干。糟糕的公司,糟糕的产品和糟糕的客户服务。不要浪费你的钱和他们的廉价产品。

GeckoCustom 回复2026-07-08

We are sorry to hear that you had a negative experience with our product. We take all feedback seriously and we appreciate you taking the time to share your thoughts. We are committed to providing high-quality products and we are disappointed that we fell short in your case. Please reach us at email [email protected] with the title Urgent - TrustPilot - [Order number] so that we can get more information and support you further.

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Peggy Klein- Lund · 写过 1 条评价 · 体验于 2026-06-07 ·

非常具有欺骗性

非常具有欺骗性的产品,让他们看起来像是在制造汽车,火柴盒大小,要求提供图片, 他们把图片放在包装上,并送来一辆完全不同的汽车,! 38 美元! 他们坚持认为他们不必给你你的车? 图片是给包裹的吗? 整个想法是,将您的汽车与图片放在一起! 这太具有欺骗性了

GeckoCustom 回复2026-07-08

We are sorry to hear that you had a negative experience with our product. We take all feedback seriously and we appreciate you taking the time to share your thoughts. We are committed to providing high-quality products and we are disappointed that we fell short in your case. Please reach us at email [email protected] with the title Urgent - TrustPilot - [Order number] so that we can get more information and support you further.

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Lisa · 写过 1 条评价 · 已认证 · 体验于 2026-06-20 ·

优质产品!

优质产品!! 就像图片一样!!

GeckoCustom 回复2026-07-08

We are so grateful for your kind words. Thanks for sharing your review with us.

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Shelby · 写过 1 条评价 · 体验于 2026-06-21 ·

只给 5 颗星,这样你就能看到我的……

只给 5 星,以便您看到我的评论!所有这些其他评论都是假的!产品看起来不像他们宣传的那样,最终花费了 60 美元买了一个他们不会寄出的保护套,以及他们从电脑上打印出来的 10 美元工艺品,并随机放了一辆玩具卡车。甚至不会给我 4.99 美元的盒子退款,而且它从来没有装在保护它的盒子里寄出。

GeckoCustom 回复2026-07-08

Thank you for leaving such a positive review. It was a pleasure serving you, and we're delighted to hear that you were satisfied with your experience. We'll continue to work hard to provide you with the best possible service. Thanks again for your feedback!

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Christine Roepke · 写过 1 条评价 · 体验于 2026-06-01 ·

这些人生产优质产品……

这些人以合理的价格生产优质的产品! 强烈推荐。

GeckoCustom 回复2026-07-08

Thanks so much for taking the time to give us feedback. We’re always working to improve our products and services, and we’re thrilled when we hear that we’re doing something right.

C
Connie Gray · 写过 1 条评价 · 体验于 2026-06-09 ·

凉鞋是精心制作的……

这款凉鞋经过精心制作,质量上乘。我儿子收到了他的生日礼物,并且完全享受了这些。

GeckoCustom 回复2026-07-08

Your review made our day! We're so happy to hear that you enjoyed your experience with us and that the product meet your expectations. Thank you for taking the time to share your thoughts, and we hope to see you again soon.

K
Krista L · 写过 1 条评价 · 已认证 · 体验于 2026-06-16 ·

父亲节收到

我没有收到订单已发货的确认电子邮件,因此我向他们的联系支持人员发送了电子邮件,Stella 很快找到了我的订单,并努力在父亲节之前及时交付!当我收到带有我可爱的婴儿脸的笔筒时,我对它的结果感到非常满意。我知道爸爸一定会喜欢的!!

GeckoCustom 回复2026-07-08

We're thrilled to hear that you had a great experience with, and we appreciate you sharing your feedback with us. Thank you for taking the time to write such a positive review, and we hope to have the pleasure of serving you again soon.

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Joyce Maroun · 写过 4 条评价 · 体验于 2026-06-12 ·

尺码比其他品牌大,而且……

尺码比其他品牌大,他们不肯给我换。

GeckoCustom 回复2026-07-08

We are sorry to hear that our product did not meet your expectations. We strive to provide products that are of the highest quality and we are disappointed that we did not deliver on that promise in your case. If you would be willing to provide us with more detailed feedback, please contact our customer service team at email [email protected] with the title Urgent - TrustPilot - [Order number].

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Heather · 写过 2 条评价 · 体验于 2026-06-11 ·

我喜欢我的个性化图片

我喜欢我的个性化图片!这个想法非常好,制作照片的过程很简单!客户服务非常棒,结账过程和运输也很顺利。我绝对会推荐这家公司作为您的下一份定制礼物!

GeckoCustom 回复2026-07-08

We wanted to take a moment to express our gratitude for your wonderful review. Your feedback means a lot to us, and we're glad to hear that we were able to meet your expectations. Thank you for choosing us, and we look forward to seeing you again soon.

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Sharon Kemp · 写过 6 条评价 · 已认证 · 体验于 2026-06-15 ·

我订购了一件定制 T 恤衫...

我订购了一件定制 T 恤作为礼物,它很漂亮,而且准时到达。他们的客户服务非常出色,并且对有关您的订单的询问非常敏感。我将来肯定会使用它们。

GeckoCustom 回复2026-07-08

Thank you so much for your kind words. We really appreciate you taking the time to share with us. We work hard to meet expectations like yours, and we’re happy to hear this. We look forward to working with you again in the future!

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Lindsey · 写过 1 条评价 · 体验于 2026-06-04 ·

买家注意:衬衫到达时已损坏

买家从该公司订购时要小心。我订购了一件定制的夏威夷衬衫作为送给爸爸的礼物。运输时间比广告上的要长,但这不是问题,因为我根据其他评论预计会有延误。问题是,衬衫到达时有多个障碍,造成织物区域非常薄、印刷缺陷和破洞。我在产品到达当天就联系了该公司,并附上了问题和多张图片,经过多天的电子邮件交流后,我被告知无法提供退款或更换,因为衬衫是按照我订购的方式定制的(尽管他们宣传了将更换或退款损坏物品的政策)。虽然设计是正确的,但我并没有要求它到达时损坏到甚至送礼都会感到尴尬的程度。就成本而言,我希望质量能好得多:就目前情况而言,我认为这件衬衫的寿命不会超过几次穿着/洗涤的时间。根据我的经验,我不建议从这家公司订购。 更新: 正如您所看到的,GeckoCustom 确实做出了通用响应。我之前曾联系过我初步审查中提到的该公司,但他们没有坚持其损害赔偿政策,也没有尝试纠正。请不要将他们的标准化回应视为纠正情况的真正善意努力。我仍然不会推荐这家公司。当我撰写初步评论时,我还在他们公司的网站上留下了评论,但从未发布过。一家过滤评论以扭曲其声誉的公司已经说了你需要知道的一切。

GeckoCustom 回复2026-07-08

We are sorry to hear that you had a negative experience with our product. We take all feedback seriously and we appreciate you taking the time to share your thoughts. We are committed to providing high-quality products and we are disappointed that we fell short in your case. Please reach us at email [email protected] with the title Urgent - TrustPilot - [Order number] so that we can get more information and support you further.

c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-06-15 ·

优质的客户服务和产品

沟通非常好!质量 产品非常好。肯定会推荐他们。

GeckoCustom 回复2026-07-08

Thank you so much for taking the time to write a positive review. We really appreciate your kind words and are thrilled to hear that you had a great experience with us. We hope to have the opportunity to serve you again in the future.

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Tanya M · 写过 1 条评价 · 体验于 2026-06-05 ·

衬衫效果很棒!

GeckoCustom 回复2026-07-08

Thank you so much for taking the time to send this! We love to know that our customers enjoy what we do. We’re looking forward to making your experience even better in the future!

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Karen Barnes · 写过 1 条评价 · 体验于 2026-06-13 ·

砌一块砖……

我购买的个性化图片拼砌积木非常适合送给我儿子的父亲节礼物。 质量很棒,准时交货,并且提供优质的客户服务。 肯定会再次从他们那里购买

GeckoCustom 回复2026-07-08

Thank you for leaving such a positive review. It was a pleasure serving you, and we're delighted to hear that you were satisfied with your experience. We'll continue to work hard to provide you with the best possible service. Thanks again for your feedback!

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AJ · 写过 11 条评价 · 体验于 2026-06-12 ·

完美

完美!该商品与预览中显示的一模一样,我非常高兴!我一定会成为回头客!

GeckoCustom 回复2026-07-08

Your review made our day! We're so happy to hear that you enjoyed your experience with us and that the product meet your expectations. Thank you for taking the time to share your thoughts, and we hope to see you again soon.

T
Theresa Warner · 写过 1 条评价 · 体验于 2026-06-10 ·

每次我点菜的时候都没有...

每次我订购的订单都不会按时发货,最近的订单还没有开始,这是一份礼物,不会再从他们那里订购,当你联系客户服务时,需要 24 小时才能回复,然后什么也没做,太糟糕了

GeckoCustom 回复2026-07-08

We are sorry to hear that you had a negative experience with our product. We take all feedback seriously and we appreciate you taking the time to share your thoughts. We are committed to providing high-quality products and we are disappointed that we fell short in your case. Please reach us at email [email protected] with the title Urgent - TrustPilot - [Order number] so that we can get more information and support you further.

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Mrs. Duhon · 写过 2 条评价 · 已认证 · 体验于 2026-06-13 ·

当我...时,团队非常有帮助。

当我找不到包裹时,团队非常乐于助人。 他们进行了真正的研究,发现它已经交付了。 伟大的公司 谢谢你

GeckoCustom 回复2026-07-08

Thanks so much for taking the time to give us feedback. We’re always working to improve our products and services, and we’re thrilled when we hear that we’re doing something right.

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Leslie · 写过 1 条评价 · 体验于 2026-06-01 ·

请勿从该公司订购

请勿从本公司订购!我订购了一件父亲节衬衫。它以褪色的颜色到达,并不代表他们网站上的颜色。更重要的是,我发送的自定义照片(使用 iPhone 17 Pro Max 拍摄)褪色,RGB 颜色较低。看起来这件衬衫已经洗了100次了!我要求更换的次数不少于6次。他们最后说他们不会给我一件新衬衫,我在撒谎。即使在我发送照片来证明我的情况之后!他们太可怕了,这还没有结束!他们是骗子和骗子!!您已被警告!

GeckoCustom 回复2026-07-08

We are sorry to hear that you had a negative experience with our product. We take all feedback seriously and we appreciate you taking the time to share your thoughts. We are committed to providing high-quality products and we are disappointed that we fell short in your case. Please reach us at email [email protected] with the title Urgent - TrustPilot - [Order number] so that we can get more information and support you further.

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Joe Adornetto · 写过 16 条评价 · 体验于 2026-05-27 ·

老旧的服务......伟大的客户......

老旧的服务......很棒的客户服务!

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Steve · 写过 1 条评价 · 已认证 · 体验于 2026-06-07 ·

Route 66/250 美国定制衬衫。

我们买了美国百年纪念公路 66/250 号衬衫,在底部添加了我的卡车的照片。在我们穿着这件 T 恤的第一次车展上,我和妻子得到了很多赞美,并与大约 20 个人分享了 Gecko Custom。我们对您所做的工作感到非常兴奋!

GeckoCustom 回复2026-06-09

Thank you so much for taking the time to write a positive review. We really appreciate your kind words and are thrilled to hear that you had a great experience with us. We hope to have the opportunity to serve you again in the future.