We're sorry to hear the app hasn't met your expectations, Kevin. Being unable to get rent paid and having funds reversed is stressful, and that's never the experience we want for our users. We appreciate your feedback. Please reach out to [email protected] with "ATTN: Flex Customer Care" immediately so our team can assist you directly.
J
Jay-Ann Davidson · 写过 1 条评价 · 体验于 2026-08-05 ·
★★★★★
即使在...之后也无法处理我的卡
即使多次换卡且金额正确,也无法处理我的卡。没有真正的客户支持,所以没有真正的人来帮助我
Flex 回复2026-08-06
Hi Jay! We’re so sorry to hear the issue with your card. Please send us an email at [email protected] with the subject line “ATTN: Flex Customer Care” so we can follow up for you.
B
Bridget · 写过 2 条评价 · 体验于 2026-08-01 ·
★★★★★
Flex 是欺诈
Flex 是欺诈、欺诈、欺诈!
Flex 回复2026-08-05
We are sorry to hear about your experience with Flex. We’d like to help resolve your issue or look into this matter. Please send us an email at [email protected] with the subject “ATTN: Flex Customer Care” and we can help clarify any questions you may have!
Hi Dayanis! Thank you for your honest review. We are always working to improve, and your feedback is incredibly helpful in guiding our efforts. We appreciate you giving us the opportunity to do better.
O
Olivia Elam · 写过 1 条评价 · 已认证 · 体验于 2026-03-13 ·
★★★★★
最重要的是订阅费?
最重要的是订阅费?女孩你
Flex 回复2026-08-06
We're sorry to hear the app hasn't met your expectations, Olivia. That's never the experience we want for our users and we appreciate your feedback. If you have questions about pricing, please reach out to [email protected] with "ATTN: Flex Customer Care" so we can provide the most accurate information.
L
Lane Allen · 写过 2 条评价 · 体验于 2026-07-31 ·
★★★★★
没有人要求这个
没有人要求这个!踢石头吧你们这些无用的秃鹰!
Flex 回复2026-08-03
We’re sorry to hear the app hasn’t met your expectations, Lane. That’s never the experience we want for our users and will share this with our team. We really appreciate your feedback.
S
Scot Thompson · 写过 1 条评价 · 体验于 2026-07-28 ·
★★★★★
糟糕的是你不能打电话
太糟糕了,你不能打电话给任何人取消
Flex 回复2026-07-30
Hello Scot, we're truly sorry to hear you're frustrated, and we completely understand how important it is to reach out easily. Please send us an email at [email protected] with the subject line "ATTN: Flex Customer Care" and our team will get back to you right away to help with your request. We're here to support you!
I'm so sorry for the headache this caused during your move, from the unexpected late fees to the issues processing your move-in costs. We need to get this reviewed for you immediately. Please email us at [email protected] with the subject title "ATTN: Flex Customer Care”. We will keep an eye out for your email and respond as quickly as possible.
We’re sorry to hear you’re experiencing issues, Quan. We see that you have already been in contact with a member of our support team.
If you have any additional questions, you can always continue the conversation in your existing email thread. We appreciate your patience and look forward to assisting you further.
Helping take the stress out of the 1st is exactly what we’re here for! So glad splitting your rent into halves is giving you some peace of mind. Thanks for taking the time to leave a review 💜