Paylaterr（paylaterr.com）在 OK.one 的综合评分为 1.8 分（满分 5 分），基于本站收录的 64 条用户评价，属于公用事业分类，口碑较差。70% 的评价为 1 星，差评比例偏高；商家回复了 100% 的差评。数据最后更新于 2026-08-10。
老实说，沟通很糟糕，没有电话号码可以联系，我不得不迟到 20 天才支付账单。尽管我提前两周提交了所有内容。我将继续使用这个特定的账单，因为他们现在有借记卡选项。我的账单已支付，我将在第二个月后更新我的经验，看看他们是否可以在我的账单到期之前给我资金。我知道上面写着该卡需要 7 天才能处理资金，但他们迟到了 20 天，吓到了我。他们花了30天才从技术上给我钱。所以会看到……
We are happy to see that your bill payment was processed.
我于 7 月 16 日开设了账户，金额为 433 美元，用于分摊 1000 美元的会员租金。已经过了第二次付款的时间了，仍然没有任何进展。他们需要我提供的最新存根，然后电子邮件需要几天时间才能回复，并为客户服务遇到问题的电话道歉！然后告诉我退款最多需要 30 天才能处理。诈骗者请勿向该公司提供信息或金钱！！！！！！！！！！！！
Thank you for your continued correspondence. We understand the consumer’s concerns and would like to provide a clear and final clarification regarding the anticipated timeline. The transaction was not completed and a refund is being issued to the original payment method on file. Once a refund is released by PayLaterr, the remaining processing time is entirely dependent on the consumer’s financial institution. In most cases, refunds post within 5–7 business days; however, when a bank dispute or chargeback has been initiated, the timeframe may extend to 10–15 business days or longer, based on the bank’s investigation process. Unfortunately, PayLaterr does not have the ability to expedite or override this timeline. With respect to the claim of losses, PayLaterr is unable to verify or assume responsibility for any alleged losses, as the delay resulted from required billing verification and third-party banking procedures outside of our direct control. At this time, no additional action is required from PayLaterr. We recommend the consumer continue working directly with their financial institution for updates regarding the refund status. PayLaterr remains willing to cooperate with the BBB should further clarification be required.
我喜欢 Paylater 和他们提供的服务。我已经使用它们一年多了，它确实对我有帮助。我喜欢他们改进了一些东西，但给 3 星的原因是沟通可以更好，因为通过消息或电子邮件进行回复
Thank you so much for your kind words and for being such a loyal and supportive customer, Wanda! We truly appreciate your continued trust in PayLaterr. We're constantly working to improve our platform, and one of our top priorities is reducing our customer service response times so we can provide an even better experience. Thank you again for your support—we look forward to continuing to serve you!
我已经就我的稍后付款虚拟卡问题联系过几次。我支付了 9.99 美元的费用，但该卡仍然显示为“等待”，没有可用资金，指示非常不清楚您是否需要先上传账单才能获得可用资金。我无法让任何人回复我的电子邮件！
Unfortunately, we are unable to verify the identity of the individual who submitted this complaint. We do not have any customer records matching the name provided, and therefore we cannot confirm whether this individual has ever used our services. Without sufficient identifying information, we are unable to investigate the matter further or verify the accuracy of the claims being made. We would be happy to review the concern if additional information is provided that allows us to locate the associated account.
PayLaterr 是一家提供分摊付款服务的公司，以避免滞纳金或其他罚款和成本。他们提供每月 60 至 100 美元的订阅服务。他们最近推出了另一项服务，您只需支付 PayLaterr 9.99 美元即可购买 PayLaterr 卡。该服务不是可选的。因此，现在您每月支付订阅费才能使用他们的服务，并且您每月支付给他们订阅费，以便他们将钱存入卡上。您可以使用这张“卡”周转并支付账单。此外，还有一项条款规定账单有（7）个工作日窗口支付。该卡服务是新的。我最担心的是我在 2026 年 7 月 16 日开始支付账单。所以从技术上讲，我的（7）个工作日周转时间应该是 2026 年 7 月 27 日。但随后经过几次电话和电子邮件后，我被告知必须购买他们的“新”系统，尽管PayLaterr 卡是在我初次购买后才实施的，因为在 2026 年 7 月 16 日，PayLaterr 卡并不是这样的，只是在我支付了他们的服务费用之后，他们才故意拖延支付我的账单，以便他们不及时接听电话、回复我的电话或回复电子邮件。支付我的账单，然后最后一封电子邮件坚称我的账单尚未支付，因为我需要为 PayLaterr 卡支付额外的 9.99 美元，我相信我应该获得补偿或退款，如果您有上述服务的合同，双方必须就更改达成一致。
Please note that this customer was able to process their payment successfully with the options that were provided to them.
有史以来最糟糕的服务。我差不多一个月前就付了帐单，经过不断的奔波，仍然一无所获。不要与他们做生意！几乎没有沟通，试图让别人告诉你账单的最新情况就像拔牙一样。我不明白这个地方怎么还在营业
Please note that the customer did not upload an actual bill, but what seems like an invoice for travel and expense reimbursement for work. We reached out to the customer via text message to advise on the issue, however we did not receive a response.
我一直在打电话和发电子邮件询问我的帐户问题。我拨打了客户服务电话，却说无人接听我的电话。我留下了一封电子邮件。当从我的卡中扣除超过 400 美元的费用时，我的帐户仍然显示正在处理。在向这家公司提供我的信息之前，我应该阅读评论。
Unfortunately, we are unable to verify the identity of the individual who submitted this complaint. We do not have any customer records matching the name provided, and therefore we cannot confirm whether this individual has ever used our services. Without sufficient identifying information, we are unable to investigate the matter further or verify the accuracy of the claims being made. We would be happy to review the concern if additional information is provided that allows us to locate the associated account.
我需要快速获得资金，而且过程比我预想的要简单得多。说明很清楚，我很高兴知道每一步会发生什么。
我的账单没有及时支付，沟通很糟糕
We are sorry to hear that our services did not meet your expectations. If you decide that our platform is not the right fit for your needs, please remember to cancel your subscription once both of your bill installments have been paid so that you are not charged any future monthly subscription fees. If you no longer plan to use PayLaterr, you may also delete your account from your dashboard at your convenience. Thank you for giving PayLaterr the opportunity to serve you, and we wish you all the best.
你们这些家伙从来不回复电子邮件，日复一日，直到近一个半星期后才回复，太糟糕了
Please note that we have responded to the customer. The new email chain that was started by the customer was going into the spam folder.
与某人交谈几乎是不可能的！即使它说当天回复！我只想尽快退款
Fig Loans FanUnfortunately, we are unable to verify the identity of the individual who submitted this complaint. We do not have any customer records matching the name provided, and therefore we cannot confirm whether this individual has ever used our services. Without sufficient identifying information, we are unable to investigate the matter further or verify the accuracy of the claims being made. We would be happy to review the concern if additional information is provided that allows us to locate the associated account.
我不推荐PayLaterr。 我注册将我的渐进式保险账单分为三笔付款，并在付款到期前大约两周完成了该过程，这是在他们宣传的处理时间内。我按照指示支付了订阅费和首付款。 之后我不得不多次联系客服更新。他们要求提供额外的文件，我立即提交了。然后我得到了多个承诺的付款日期，但没有一个兑现。 由于 PayLaterr 从未支付我的保险账单，我的保单失效了，我必须自掏腰包支付近 500 美元才能恢复我的保险。 我立即要求他们取消交易并退还我的钱，因为我自己已经支付了保险费。相反，我经历了持续的延迟和难以取消订阅。 我的经历令人失望，我对信用卡公司的收费提出了异议，并向商业改进局提出了投诉。我希望该公司改善沟通并贯彻其广告中的服务。 我的名字是 Midiam Espinosa，我可以给您我的帐号，这样您就不会说您无法确认，或者我可以上传您的不诚实电子邮件
Unfortunately, we are unable to verify the identity of the individual who submitted this complaint. We do not have any customer records matching the name provided, and therefore we cannot confirm whether this individual has ever used our services. Without sufficient identifying information, we are unable to investigate the matter further or verify the accuracy of the claims being made. We would be happy to review the concern if additional information is provided that allows us to locate the associated account.
回复了我的电子邮件。然后告诉我我的账单将在第二天处理......你可能猜到它没有。
I am sorry for the delay in processing your bill payment. Please note that your bill was processed today.
我在网上看到这家公司作为支付我的水电费的一种方式。我付了 433.32，所以他们会付 1000。我等了大约 5 天，我的账单仍然是相同的金额。我开始对自己的决定感到难过，所以我上了 YouTube，看到所有不好的评论都称这家公司是骗局！我的心一沉，几天后我的公用事业被切断了。不要相信这家公司，他们不接电话，并且电子邮件会说明这一点。他们会询问您的全名和电子邮件。 名字是约翰尼·希尔。我于 2026 年 7 月 21 日注册
Unfortunately, we are unable to verify the identity of the individual who submitted this complaint. We do not have any customer records matching the name provided, and therefore we cannot confirm whether this individual has ever used our services. Without sufficient identifying information, we are unable to investigate the matter further or verify the accuracy of the claims being made. We would be happy to review the concern if additional information is provided that allows us to locate the associated account.
这家公司太糟糕了，我13天前付了300美元，额外支付了9.99美元的卡费，什么也没有，客服没有回应，没有支付账单，没有退款。这太荒谬了。 远离他们！ * 如果我收到全额退款，我会更新回复。
Please note that after reviewing your account, we can confirm that you will receive your refund transaction receipt by the end of the day today. Thank you for your patience. If you have any questions after receiving the confirmation, please don't hesitate to reach out.
确实，他们非常专业。谢谢
Thank you so much for your kind words and for being such a loyal and supportive customer, Christy! We truly appreciate your continued trust in PayLaterr. Thank you again for your support—we look forward to continuing to serve you!
从开始到结束的体验非常流畅。这个过程很容易理解，工作人员回答了我所有的问题，没有让我感到匆忙。
Thank you so much for your kind words and for being such a loyal and supportive customer, Richard! We truly appreciate your continued trust in PayLaterr. Thank you again for your support—we look forward to continuing to serve you!
如果可以给 0 星，我会遇到这家公司，认为这会有所帮助，而我得到的只是从 7 月 13 日开始四处奔走以支付我的汽车付款。他们要求我提供工资单，但我又得到了另一个关于何时付款的虚假承诺。打电话无人接听，并发送电子邮件称他们需要 3 天才能回复，并附有更多虚假承诺。他们从未支付过汽车票据，同时我的贷方一直要求付款，而我则希望 paylater 能够付款。没有！！他们从来没有付过钱，但有勇气在他们的门户网站上宣传一些卡，这是另一项指控，声称它可以用来处理付款，骗子！
Please note that after reviewing your account, we can confirm that you will receive your refund transaction receipt by the end of the day today. Thank you for your patience. If you have any questions after receiving the confirmation, please don't hesitate to reach out.
为该卡充值可能需要 10-13 个工作日，但所有费用都会相应支付。我最初提交了较低的评论，因为感觉我的账单没有任何变动。如果您使用它们，只需为自己制作一个垫子即可，但它们是合法的！
Thank you so much for your kind words and for being such a loyal and supportive customer, Monte! We truly appreciate your continued trust in PayLaterr. Thank you again for your support—we look forward to continuing to serve you!
我注册该服务已经过去几周了。我的汽车付款尚未完成，我正在向他们第二次还款。客户服务通过电子邮件进行，需要几天时间才能收到回复。我只希望我所支付的费用和服务能够像广告中所宣传的那样工作。
We have reached out to the customer to inform that their funds will be available today for their bill to be processed.
共 64 条符合条件的评价