直到最近我一直在该网站上获得良好的体验。我的上一份订单有一个死电子烟……考虑到我订购的数量,我想这还不错,但仍然不可接受。他们最近还改变了付款方式,只接受 Visa 和 American Express。这似乎相当有限。哦,好吧……我确信他们的生意会有所下滑。
GetPop.co 回复2026-08-05
Hi Christine, Happy to hear about how many good experiences you've had with us! Since you did receive a defective vape this most recent time, please feel free to reach out to our support team through this link: https://help.getpop.co/en-US/flows/01KWM7D3MPD3CFA4N09V4P31YS and they'll be happy to get that taken care of for you :)
Hello CJ, We are aware of your ticket and after reading it were under the impression you had an issue with age verification. Sabina reached out to our tech team directly to help get this resolved. Our tech team has personally reached out to agechecker on your behalf to see what the age verification issue might be. From their end it appears agechecker is just waiting on an ID to be uploaded. We really appreciate our customers' patience while we navigate this mandatory site migration to remain compliant. We of course understand the frustration it causes needing to go through age verification a second time, and you deciding to take your business elsewhere. We wish you the best going forward.
Thank you for your order Martha, and so sorry to hear there were issues on the delivery end! Please feel free to reach out to our customer service team anytime you have an issue (even with shipping) - they're happy to help get everything sorted out as quickly as possible :)