GetPop is an online-only vape store on a mission to responsibly offer every adult smoker with better access to cigarette alternatives.We do this by providing an age-restricted online shopping experience, great selection of products, Pop Points rewards for every order, fast shipping and amazing customer care including after-sale support. Your satisfaction is our commitment!
Written by the business, not verified by us.
Is GetPop.co legit?
GetPop.co (getpop.co) has a 4.9 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Price, Customer service. Last updated 2026-08-11.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery times, the impressive product variety, and the consistently reasonable prices. People consistently highlight the smooth online ordering process and note that customer support is exceptionally helpful, responsive, and quick to resolve any questions or minor mistakes.
However, some reviewers noted issues with occasional defective products, mentioning that certain items arrived not working properly. A few customers also described receiving specific items that tasted burnt, while others experienced minor challenges with missing components like chargers or needing clearer product descriptions.
Auto-generated from all reviews of this business. For reference only.
I’ve always had good experiences with the site until recently. My last order had one dead vape…I guess that’s not bad considering the amount I e ordered, but still unacceptable. They recently also changed their payment method and only accept Visa and American Express. That seems rather limiting. Oh well…I’m sure they will see a dip in their business.
Reply from GetPop.co2026-08-05
Hi Christine, Happy to hear about how many good experiences you've had with us! Since you did receive a defective vape this most recent time, please feel free to reach out to our support team through this link: https://help.getpop.co/en-US/flows/01KWM7D3MPD3CFA4N09V4P31YS and they'll be happy to get that taken care of for you :)
Nice person to buy from and they now have what I vape with which is Cuban tobacco fume 2500 puffs which when I went from tobacco I found this the only one to replace it with 500 or so later you could say it is the BEST ONE for people like me who tried every thing else there is in tobacco flavors over the past 12 years or so thank you GetPop!!!!
I love this vape store such a good selection & very fast shipping. Alot cheaper than the stores. I have recommended this company to a lot of people. I wish it would give me a discount for referrals...
Website won't work can't order! I've been a customer for years due to changes to their website I can no longer order. I was placing 2 orders a month and that doesn't seem to matter to Sabrina who is quick to dismiss my business without even attempting to help me. All they have to do is help me retrieve my password which they obviously refuse to. Poor poor customer service if you have a problem you will be done with them permanently not out of choice they will force you to do business elsewhere!
Reply from GetPop.co2026-07-15
Hello CJ, We are aware of your ticket and after reading it were under the impression you had an issue with age verification. Sabina reached out to our tech team directly to help get this resolved. Our tech team has personally reached out to agechecker on your behalf to see what the age verification issue might be. From their end it appears agechecker is just waiting on an ID to be uploaded. We really appreciate our customers' patience while we navigate this mandatory site migration to remain compliant. We of course understand the frustration it causes needing to go through age verification a second time, and you deciding to take your business elsewhere. We wish you the best going forward.
Absolutely amazing!!! A literal god send ! Lol have been smoking vape pens for 5 yrs and have tried some sites and although ideally would like for shipping not to be so expensive, that’s how they all are . Aside from that though, pens are always functional & come on time ! I wish I could shout from the rooftops how awesome this site is lol 💜
I love the personalized shopping and the cute and tasty candy the put in every shipment! Prices are great, selection wonderful and shipping is quick! I’ve purchased about 5 - 10 different orders and everything has been perfect! Thank you GetPop!
I have ordered from Getpop for almost a year now. I have no complaints. Always ships fast. Everything is there. And they have a big variety. With good prices. Keep it up! I would definitely recommend.
Happy with the product but the delivery has been a nightmare
Reply from GetPop.co2026-06-30
Thank you for your order Martha, and so sorry to hear there were issues on the delivery end! Please feel free to reach out to our customer service team anytime you have an issue (even with shipping) - they're happy to help get everything sorted out as quickly as possible :)
Great company to deal with. I can't even say enough. Ordering is easy prices are great and the shipping is super fast. I absolutely highly recommend buying from them!
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