GiftCardRescue.com

Hello, I apologize that you experienced poor customer service. I can assure you that this will be addressed with Benjamin and will not happen in the future. We hope that we will have a chance to improve your experience and it is unacceptable that you were interrupted and treated poorly. We work very hard to be your favorite place to purchase discounted gift cards and we understand that our customer service representatives are the face of our company but this is not who we are or the experience that we wish you to have. I appreciate your feedback and will certainly have this matter addressed. We hope to see you back! Thank you

Hello Kelly, I do apologize for the rudeness you experienced on the phone. I can assure you that we are dealing with this representative to ensure that you're customer experience is pleasant. We are delaying is sending payments simply due to the high volume of orders that we experienced over the holidays and we are working to get each customer paid. I understand your frustration and I can assure you that you will receive your full payment of $100 for your gift cards. I apologize for any inconvenience that this may have caused. Thank you

We appreciate the feedback and the great review. We hope that we continue to help you save money!

Hello, I do apologize that you purchased a bad Ross gift card. Your request has been received and we are in the process of investigating the gift card. Once we have finished the investigation we will initiate the refund to you. We do hope you understand that this takes a few days to work on and you will receive an update as soon as possible. Thank you

Hello Amanda, Once you have submitted an email that your requesting a refund we will investigate the gift card and process the refund. I do see that you are receiving your refund request and it is in the process of being investigated to ensure that this card is unusable and where it was spent etc. This does take some time and once we have made a decision your refund will be completed. We do appreciate your patience on this matter. Thank you!

Hello Bill, Thank you for the feedback. We are delayed in payments due to busy season coming to an end. We are catching up on payments at this time. We do appreciate your understanding and patience. Thank you

:) Thanks Richard! We appreciate your business! Can you give me an order code or your last name so I can email you?

Hello Tracy, I do apologize for the delay. But I am happy to hear you received your check. You might be confused on the BBB website, they do not intervene or assist with any orders. They are simply a rating system for Businesses. Any resolution was conducted by our processing team and the customer service manager. Again, I do apologize for the delay in you receiving your check. Thank you

Hello Garima, Thank you for the great review and feedback. We love to hear that you are enjoying your gift card buying experience!

Hello Bruno, I do apologize that you still have not received your gift card! I will have a customer service agent email you a refund request form. Please fill that out and email it back and we will refund your credit card. Thank you

Hello Michael, We appreciate the great review and business!

Hello Darrell, I do apologize for the delay in the completion of your order. I do see that your order has been delayed due to in being investigated by our fraud team, which began on 12/29/1 due to the high value of the order.We received all of your information in early January and the payment process was initiated on 1/21/16. I do see that your check has been mailed and you should have received it at this time. According to my records, you check has not been deposited at this time. Please confirm that you have received your correct payment amount for this order. Thank you

Hello Daniel, We appreciate the great review and your business with our company. You are Top Notch to us as well!

Thank you Judy! We are happy to save you money on all your favorite stores.