Hello Jill,
According to your account we received your refund request and your refund is in process. You will receive the full $150.00 for the Burlington gift card that you purchased. I do apologize for any inconvenience that this may have caused.
H
Harry · 写过 3 条评价 · 已认证 ·
★★★★★
百思买随处可见
A+++ 的价格。
需要更多卡。
GiftCardRescue.com 回复2016-05-02
Thank you for the great review! We are always bringing in new stock so check in daily!
Thank you for the feedback. Once we text run our ecode policy with the limitations we will be able to collect data to see if it would be possible to lift the limits however for now this is the policy to avoid fraudulent behavior on our end. I do apologize for the inconvenience. We are working on immediate delivery this year.
Thank you
Hello Ducan,
If you want an ecard sent immediately call customer service and they will release it with no extra charge. The rush processing typically is used for physical gift cards.
I do apologize for the confusion. Thank you
Hello Jacob,
I do apologize for the confusion, your check was not mailed on 4/11/16. Your payment process began on 4/11/16 your check will be mailed within 3-5 business days from that day and may take up to 3 weeks to arrive. We are in the process now of updating our website to avoid confusion with payment time in the future. Thank you
Hello Jack,
I apologize for the delay in your payment. Your check is due to arrive on 4/28/16. We are in the process of updating our website now to reflect the processing and payment timeline to be more accurate. I do apologize for any inconvenience that this may have caused. Thank you
Hello Susan,
I do apologize that you had expectations of receiving payment faster. We are in the process now of updating our website to correctly reflect the time period that it takes to receive payment to avoid miscommunication in the future. I apologize for any inconvenience that this may have cause. Thank you
Hello Michelle,
We do have the gyft app advertised many times on our website to help customers spend their gift cards. We are happy that you were able to use it without a problem. You can always call customer service if you need help as well! Thank you
https://www.giftcardrescue.com/gyft_app_howto.pdf
Hello Jerremy,
I do apologize however we do have a 60 day return policy on all physical gift cards. There is no way we can refund a card that you purchased over 4 months before reported. This return policy was initialed by you when you checked out indicating that you agreed to these terms when purchasing the gift card. I do apologize that there is nothing more we can do to assist you. Thank you
Hello Arnie,
I am happy to hear that you received your check for the full amount promised. We are in the process now of updating our website to reflect the time period of selling a gift card to avoid confusion in the future. I do apologize for any inconvenience that this may have caused you. Thank you
Hello Scott,
This is the correct order code and I have located your account. We have inputted all gift cards that were received on March 31 into our system at this time and your gift cards have not arrived. If you could provide a tracking number, I would be able to search for your package in our inventory. Thank you
Hello David,
I do apologize that you purchased an invalid gift card. We do try and make our 24 hour guarantee very prominent on our website and we also include a countdown from the time that the electronic gift card is opened for when the card can be refunded by. We do encourage our customers to check the balance of the gift cards before that time period has expired. You can send your request into [email protected] and your case will be reviewed and you will be notified when a decision has been made in this case. I do apologize for any inconvenience that this may have caused. Thank you
