Hello Noam,
I am sorry that the gift was cancelled. I know that it can be frustrating when you purchase a gift and it is cancelled. I apologize for the inconvenience. We do not want a bad experience for our customers. Please reach out to our team if support is needed at [email protected].
Thank you for your feedback.
Hello Rob,
I am sorry that the gift was not as anticipated. I can understand how frustrating it can be when the gift or purchase was not what you were wanting. Please reach out to our team at [email protected] so that we may review.
Thank you for your feedback.
Hello William,
I am sorry to hear that it was too hard to get the money that you were gifted. I can understand that may not lead to a good experience. Please reach out to our team at [email protected] and let us know what part was the most trouble or if more assistance is needed and we will be happy to review.
Thank you for your feedback.
Hello Tracy,
I apologize that the gift service was not a gift card as anticipated. I understand that it can be disappointing when a purchase is not as anticipated. This is not the experience that we want for our customers. If there is anything that we can do to improve the experience please reach out to our team at [email protected].
Thank you for your feedback.
Hello Julie,
I am sorry to hear that your gift arrived late. I know that it can be upsetting when you are anticipating a gift to arrive at a certain time. Would would like the opportunity to review your order and offer assistance if needed. Please reach out to our team at [email protected].
Thank you for the feedback.
Hello,
We're so sorry to hear this. Our team responded to your emails and asked you to please confirm the contact information for your recipient. We have just reached out again - please confirm your recipient's phone number to our team at [email protected].
Giftly
Hello Denise,
I am so sorry to hear that your gift did not work out as anticipated. That us bit what we want for our customers. We would appreciate the opportunity to review your request and offer assistance. Please reach out to our team at [email protected] for assistance with your request.
Thank you for your feedback.
We're so glad to hear that purchasing the gift card was easy for you and that the recipient enjoyed it! Thank you for sharing your positive experience with us.
We're so sorry for any concern and appreciate your feedback regarding our communications. To confirm, any information requested during redemption is solely used to send the recipient their gifted funds. If they have any questions or concerns, we can be contacted directly at [email protected].