I had a great experience
I had a great experience. I will definitely use Giftly again in the future .
Reply from Giftly2026-08-12
We're so glad you had a great experience and plan to use us again! We appreciate your kind words.
About Giftly
Data updated- Website
- giftly.com
- Category
- Events & Entertainment
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 200 reviews
- Replies to negative
- 98% (45/46)
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About this business
Giftly is a way to send a monetary gift with a personalized spending suggestion. The funds associated with this purchase will be sent directly to the recipient when they redeem their gift, giving them flexibility to use their gift how they want. Giftly offers a 100% satisfaction guarantee and our customer service team is more than happy to assist with any questions or issues about your order. Please contact us directly at [email protected] with specific information about your gift and we will get back to you within 24 hours.
Written by the business, not verified by us.Is Giftly legit?
Giftly (giftly.com) has a 4.0 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 20% of reviews are 1 star, a relatively high share; The business has replied to 98% of negative reviews; Reviews mostly discuss Product, User experience. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers had a great experience with this company. Consumers love how exceptionally easy and user-friendly the website is when browsing and sending various gift cards to friends and family. People also frequently mention that digital gifts are delivered promptly on the requested schedule with reliable notifications and thoughtful packaging options. Some reviewers were not happy with unexpected service charges and the complicated redemption process that recipients must complete to access their money. Customers also noted that electronic gift cards sometimes take several days to process instead of arriving immediately as expected. A few individuals mentioned that the overall value feels lacking compared to direct transfers due to extra fees.
Auto-generated from all reviews of this business. For reference only.What people say
Buyer Beware!!
I thought I was purchasing a gc to Hand and Stone thru this site for my Sister. No, she went to redeem it and only received a code to enable her to redeem it and have it put onto a debit card or into a paypal account. And she would have to verify who she was by submitting her SSN. Hell, no! With all the scams going around! So I am out $100 plus a fee. Contacted their customer service and they were no help because it had been redeemed.
It was quick and easy and uploading…
It was quick and easy and uploading photo was a nice touch!
Reply from Giftly2026-08-12
We're happy to hear that our process was quick and easy for you, and we appreciate your kind words about the photo upload feature!
I used it in a pinch but do not like…
I used it in a pinch but do not like the added fees.
Reply from Giftly2026-08-12
Thank you very much for sharing your feedback.
A gift for our wonderful son-in-law
A gift for our wonderful son-in-law, and he loved it! I will definitely use Giftly again!
Reply from Giftly2026-08-12
We are so happy to hear your son-in-law loved his gift! We appreciate your kind words and look forward to helping you again.
I will never use your company again
I will never use your company again, because I do not want to spend extra money for handling a gift card and then spending another dollar to send a gift card which I didn't want to do. Also it was a digital gift card which won't be there for a couple of days!
Reply from Giftly2026-08-10
Hello Jeri, I apologize that this was not the experience that you were anticipating. I know that it can be frustrating when you are anticipating a certain type of gift for your recipient and it was not as expected and I am sorry for that. Our team would appreciate any opportunity to make the experience better. If further support is needed please reach out to us at [email protected]. Thank you for your feedback.
Canceled my order for no reason
Canceled my order for no reason, delivery takes too long too
Reply from Giftly2026-08-10
Hello Mitchell, I apologize that your gift was cancelled unexpectedly. I know that it can be upsetting when an order is cancelled. Would like to offer assistance if there is anything we can do to help. You can reach us at [email protected]. Thank you for your feedback.
I had no problem at all in navigating…
I had no problem at all in navigating the website and getting an Aldi gift card for my ungrateful grandson.
Reply from Giftly2026-08-10
We're happy to hear that navigating our website for your gift card purchase was a seamless experience. Thank you for your feedback!
Delivery experience
Reply from Giftly2026-08-10
Thank you so much for sharing your experience!
The process works as it should
The process works as it should. The fees seem to be relatively high. 10% is a bit much of a fee for a service like this.
Reply from Giftly2026-08-10
We appreciate your feedback regarding our fees. We are always evaluating our pricing structure to ensure it aligns with the value we provide.
The person I sent it to can't get their…
The person I sent it to can't get their gift
Reply from Giftly2026-08-10
Hello Deborah, I am so sorry to hear that your recipient has not received their gift. I know that it can be dicipointing when a gift is not received as anticipated. I have reviewed the gift and reached out to you via email to offer additional assistance. Please let me know if that is anything I can do to assist further. Or you can reach us at [email protected]. Thank you for your feedback.
Made recipient happy
Made recipient very happy with selection options and ease of use.
Reply from Giftly2026-08-12
We're so glad to hear that our selection options and ease of use brought happiness to your recipient! We truly appreciate your positive feedback.
Giftly met my expectations to get a…
Giftly met my expectations to get a special gift out! I will use again. 🥰
Reply from Giftly2026-08-12
We're so happy to hear we helped you send a special gift! We appreciate your kind words and look forward to assisting you again.
Easy for the giver and receiver!
Reply from Giftly2026-08-12
We're so glad to hear that our service was easy for both you and the recipient! Thank you for your wonderful feedback.
No issues
No issues, ease of use, delivery etc.
Reply from Giftly2026-08-12
We're glad to hear that you had such a positive experience with us. We appreciate your kind words!
Little difficulty, Thanks
Littlr diffiulty
Reply from Giftly2026-08-10
We're so glad you found the process easy enough! Thank you for sharing your feedback. Please don't hesitate to reach out to [email protected] if you have any further questions.
Easy time and quick
Reply from Giftly2026-08-10
We're so happy to hear that!
There is never a problem when I use…
There is never a problem when I use Giftly and website is user friendly . Thank you
Reply from Giftly2026-08-10
We're so glad to hear you find our website user-friendly and that you've had consistently positive experiences with us. Thank you for your wonderful feedback!
I have several nieces who now all want…
I have several nieces who now all want gift cards to different places for their birthdays, anniversaries, etc Your site is perfect to get anything I want including the perfect card. I like that you can email, text or mail. So convenient,
Reply from Giftly2026-08-10
We're so happy to hear our site makes gift-giving for your nieces convenient! We appreciate you highlighting the ease of sending gifts via email, text, or mail. Thank you for your wonderful feedback!
Birthday gift. The ease of the entire
The ease of the entire Process. I also Like the card and the ability of the recipient to email a thank you. Great service. Thank you!
Reply from Giftly2026-08-10
We're so happy to hear you found the process easy and appreciated the card and thank you email feature. We truly value your kind words!
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