Giftcards.com (www.giftcards.com) has a 4.1 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 78% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 97% of negative reviews. Last updated 2026-08-10.
Super Easy & Lightning Fast!
I was honestly impressed with how easy and convenient it was to purchase this gift card! The entire process was quick and simple, with no hassle at all. The best part was how FAST I received my gift card — it was literally texted to me within seconds of completing my purchase! 😲👏🏼
Everything went smoothly from start to finish, and I couldn't have asked for a faster or easier experience. I will definitely be purchasing gift cards this way again! ❤️🛍️
Highly recommend! 10/10 experience! 💯🥰
when I try to use Klarna on my phone the website goes whacko and it doesn't go through properly. it just charges me but it doesn't process thes the transaction until I get on my laptop. Very frustrating and annoying
Reply from Giftcards.com2026-08-09
Hello Rachel,
Thank you for sharing your feedback. We're sorry for the frustration you've experienced when trying to use Klarna on your phone and understand how inconvenient it is when a transaction does not process correctly. We'd like to look into this further and help resolve the issue. Please check for an email from [email protected], as we have reached out to gather some additional information needed to assist you further. We appreciate your patience and look forward to helping you.
Regards,
Maurice V.
Giftcards.com
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Joseph · 2 reviews · Experienced 2026-08-08 ·
★★★★★
Never received what I purchased and the…
Never received what I purchased and the support team was useless. It felt like I was scamed
Reply from Giftcards.com2026-08-09
Hello Joseph,
We're sorry about this experience and understand how frustrating it must be not to receive what you purchased. We would like the opportunity to investigate and help resolve this for you. Please check for an email from [email protected] and reply to it with the requested information so we can locate your order and assist further.
Regards,
Maurice V.
Giftcards.com
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Jason Gillis · 1 review · Experienced 2026-08-09 ·
★★★★★
Every order no matter what is rejected…
Every order no matter what is rejected for "security reasons" Worthless, and now I have multiple holds on payment method, waiting for a chargeback I guess.
Reply from Giftcards.com2026-08-09
Dear Jason,
Thank you for sharing your experience. We read your review and understand how frustrating it must be to have multiple orders declined for security reasons, especially when you also see authorization holds on your payment method. Our security measures are designed to help protect our customers and transactions, but we know this situation can be disappointing and inconvenient. We would like the opportunity to review your case further and assist you directly. Please check for an email from [email protected] and reply with the requested information so we can gather your details and investigate this matter further.
Warm regards,
Josh R.
Giftcards.com
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Alexander Snow · 1 review · Experienced 2026-08-09 ·
★★★★★
Its was just soooo easy
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Matt Pfeiffer · 1 review · Experienced 2026-08-09 ·
★★★★★
gift card can't be used on amazon or…
gift card can't be used on amazon or anywhere online
M
Marcy Borror Seba · 2 reviews · Experienced 2026-08-08 ·
★★★★★
Went to redeem this card for a…
Went to redeem this card for a restaurant at redeem.gifts.com and received this message. “Balance checking and register are currently under maintenance. Please try again in a few hours. Sorry for the inconvenience.” What kind of BS is that? Couldn’t even speak to somebody on their number. Don’t get one of these cards. They are terrible!
Reply from Giftcards.com2026-08-09
Hello Marcy,
We're sorry for the frustration and inconvenience you experienced when trying to redeem your card. We understand how disappointing it is to receive a maintenance message and be unable to get the assistance you need. We'd like the opportunity to look into this further and help resolve the issue. Please check for an email from [email protected] and reply with the requested information so we can review your card details and assist you further. We appreciate the opportunity to make this right.
Regards,
Maurice V.
Giftcards.com
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Alex · 1 review · Experienced 2026-08-07 ·
★★★★★
Very easy to order and came within a…
Very easy to order and came within a few minutes
Reply from Giftcards.com2026-08-08
Hello Alex,
Thank you for your 5-star review! We're delighted to know that your ordering experience was easy and that your gift card arrived within just a few minutes. We appreciate you taking the time to share your feedback and are grateful for the opportunity to serve you. Thank you for choosing Giftcards.com, and we look forward to helping you again in the future!
Regards,
Maurice V.
Giftcards.com
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Cath · 6 reviews · Experienced 2026-08-08 ·
★★★★★
Easy celebration
Easy celebration ! Preferred not to send a belated card again. 🥳 Using gift cards helped me be timely in my wishes ❤️ and sending love on their special day.
Reply from Giftcards.com2026-08-08
Hello Cath,
Thank you for providing your information. We appreciate the opportunity to assist you. Our Customer Service team will be reviewing your case and will contact you soon to help address your questions regarding the personalized card and envelope option. We value your continued business and want to ensure you have the best possible experience with GiftCards.com. If we're able to resolve your concern to your satisfaction, we would greatly appreciate you considering an update to your Trustpilot review. Thank you again for your feedback and for choosing GiftCards.com.
Regards,
Maurice V.
Giftcards.com
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Brandon S · 2 reviews · Experienced 2026-08-08 ·
★★★★★
Quick and simple
Quick and simple, stress free. Instant access. What else do you need?
Reply from Giftcards.com2026-08-09
Hello Brandon,
Thank you for your fantastic review! We're delighted to know your experience was quick, simple, and stress free. Providing instant access and a seamless purchasing experience is exactly what we strive for, and it's great to see we delivered. We truly appreciate your support and look forward to serving you again in the future!
Regards,
Maurice V.
Giftcards.com
S
Stephen Scheinman · 3 reviews · Experienced 2026-08-08 ·
★★★★★
NONE
Everything about this site and the order is great -- EXCEPT it took three attempts -- starting from scratch -- to complete my order. It took far more of my time than it should have.
Reply from Giftcards.com2026-08-09
Hello Stephen,
Thank you for your review and for sharing your experience with us. We are pleased to know that you were satisfied with the site and your order overall, but we apologize for the inconvenience caused by having to restart the ordering process multiple times. We would like the opportunity to look into this further and help. Please check for an email from [email protected], as we have contacted you through Trustpilot and will need some additional information to assist you further.
Regards,
Maurice V.
Giftcards.com
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Artem F · 1 review · Experienced 2026-08-06 ·
★★★★★
great service
Reply from Giftcards.com2026-08-08
Hello Artem,
Thank you for your 5-star review! We're delighted to know you had a great experience with our service. Your feedback means a lot to us, and we truly appreciate you taking the time to share it. Thank you for choosing Giftcards.com, and we look forward to serving you again in the future!
Regards,
Maurice V.
Giftcards.com
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BRENDA CAMPBELL · 4 reviews · Experienced 2026-08-07 ·
★★★★★
I always order through Gift Card .com…
I always order through Gift Card .com and I am, always pleased with the wonderful choice options and the ease of ordering. Normally I get a personalized written card for the gift card to go in, with a matching envelope. This last order did not offer that personalization. It makes a great gift presentation. Is this something Gift Card no longer offers, or did I miss a step in my check out? Sincerely,
Brenda Campbell - I enjoy the use of your business.
Reply from Giftcards.com2026-08-07
Hello Brenda,
Thank you for your continued support and for sharing your experience with GiftCards.com. We're glad to know you've consistently enjoyed the variety of options and the ease of ordering. We understand your concern regarding the personalized card and matching envelope that was not available with your most recent order. We're sorry for any confusion this may have caused and would like to look into this further for you. Please check your email for a message from [email protected], and reply with the requested information so we can gather your details and assist you further.
Regards,
Maurice V.
Giftcards.com
**UPDATE FROM GIFTCARDS.COM 08/08/2026**
Thank you for providing your information. We appreciate the opportunity to assist you. Our Customer Service team will be reviewing your case and will contact you soon to help address your questions regarding the personalized card and envelope option. We value your continued business and want to ensure you have the best possible experience with GiftCards.com. If we're able to resolve your concern to your satisfaction, we would greatly appreciate you considering an update to your Trustpilot review. Thank you again for your feedback and for choosing GiftCards.com.
Maurice V.
Giftcards.com
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Joe · 1 review · Experienced 2026-08-06 ·
★★★★★
Ordered 2 Michael"s Crafts gift cards…
Ordered 2 Michael"s Crafts gift cards on 08/03. Am unable to check the status of the order, every time I call and try, receive a recorded message stating technical difficulty and to try again later. Certainly debited my account right away!
Reply from Giftcards.com2026-08-07
Hello Joe,
Thank you for bringing this to our attention. I'm sorry about this experience with your Michael's Crafts gift card order and the difficulty checking your order status. We would like to help investigate this further and work toward a resolution. Please check for an email from [email protected], as we have reached out to gather additional information needed to assist you. We look forward to helping resolve this for you.
Regards,
Maurice V.
Giftcards.com
**UPDATE FROM GIFTCARDS.COM 08/07/2026**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
Giftcards.com
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Daniel Rubio · 1 review · Experienced 2026-08-06 ·
★★★★★
great quick service
I really like how simple the process of buying a gift card was, and it arrived in my email in about a minute.
Reply from Giftcards.com2026-08-07
Hello Daniel,
Thank you for your 5-star review! We're delighted to know that you found the gift card purchase process simple and convenient, and that your eGift card arrived so quickly. Providing a fast and seamless experience is important to us, and we truly appreciate you taking the time to share your feedback. Thank you for choosing Giftcards.com, and we look forward to serving you again in the future!
Regards,
Maurice V.
Giftcards.com
Hello Jeilen,
Thank you for your 5-star review! We're delighted to know that purchasing your card was so simple and convenient. We strive to make the buying process quick and easy for our customers, and it's great to hear we delivered on that experience. Thank you for choosing Giftcards.com, and we look forward to serving you again in the future!
Regards,
Maurice V.
Giftcards.com
h
hans flicker · 1 review · Experienced 2026-06-12 ·
★★★★★
Great sselection of gift cards
Great sselection of gift cards, easy to order, and fast delivery. VERY HAPPY WITH THE EXPRIENCE!
Reply from Giftcards.com2026-08-08
Hello Hans,
Thank you for your wonderful 5-star review! We're delighted to know you found our selection of gift cards great, the ordering process easy, and the delivery fast. Your satisfaction means a lot to us, and we're thrilled that you were very happy with your experience. Thank you for choosing Giftcards.com, and we look forward to serving you again in the future!
Regards,
Maurice V.
Giftcards.com
T
Taylor Bess · 3 reviews · Experienced 2026-07-08 ·
★★★★★
it was a decent website
Reply from Giftcards.com2026-08-08
Hello Taylor,
Thank you for your 5-star review! We're glad you found Giftcards.com to be a decent website and appreciate you taking the time to share your feedback. Our goal is to provide a simple and convenient experience for all our customers, and we value your support. We look forward to serving you again in the future!
Regards,
Maurice V.
Giftcards.com
This was exceedingly difficult. I uploaded a photo - nothing unique - and it was accepted and sent me confitti. Then, I was declined. But I didn't know it was the photo so I purchased again...As I write this review, I have 3 refunds pending and 2 purchases on hold. If this doesn't work, I'm done. I gave 2 stars bc the vendor of my choice was available.
Reply from Giftcards.com2026-08-07
Hello there,
Thank you for sharing your experience. We're sorry for the frustration this process has caused and understand how concerning it must be to have multiple pending refunds and purchases on hold while trying to complete your order. We would like the opportunity to look into this further and help get this resolved. Please check your email for a message from [email protected] and reply with the requested information so we can review your case and assist you further.
Regards,
Maurice V.
Giftcards.com
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Maria Rodriguez · 1 review · Experienced 2026-08-07 ·
★★★★★
I've been buying gift cards from here…
I've been buying gift cards from here for my clients and support staff for a few years. It's great! Super easy to order and send by email.
Reply from Giftcards.com2026-08-08
Hello Maria,
Thank you so much for your continued trust and support over the years! We're delighted to know that purchasing gift cards for your clients and support staff has been a great experience and that you find our ordering and email delivery process simple and convenient. We truly appreciate your business and look forward to helping you with your gifting needs for many years to come!
Regards,
Maurice V.
Giftcards.com
