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Hobbies & Crafts

Giftcards.com

201 reviews

4.1201 reviews
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About Giftcards.com

Data updated
Website
www.giftcards.com
Category
Hobbies & Crafts
Location
United States · Pleasanton
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
97% (36/37)
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Is Giftcards.com legit?

Giftcards.com (www.giftcards.com) has a 4.1 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 78% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 97% of negative reviews. Last updated 2026-08-10.

What people say

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Gus Vass美国 · 1 review · Experienced 2026-07-31 ·

always cancel the order never accept…

always cancel the order never accept the order

Reply from Giftcards.com2026-08-01

Hello Gus, We’re sorry about the frustration you experienced with your order. We understand how disappointing it can be when an order is canceled and not accepted. We would like the opportunity to review this further and assist you. Please check your email for a message from [email protected] and reply with the requested information so we can investigate your case and help work toward a resolution. Regards, Maurice V. Giftcards.com

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Paul Breen美国 · 7 reviews · Experienced 2026-07-29 ·

I have done hundreds of deals here

I have done hundreds of deals here. Never an issue. Great way to save a lot of money.

Reply from Giftcards.com2026-07-30

Dear Paul, Thank you for your amazing 5-star review! We truly appreciate your continued trust and loyalty after completing hundreds of deals with us. It’s wonderful to read that you’ve consistently had a smooth experience without issues and that Giftcards.com has helped you save a lot of money over time. We’re grateful for your support and look forward to being part of many more successful savings opportunities in the future! Warm regards, Josh R. Giftcards.com

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Daniel英国 · 7 reviews · Experienced 2026-06-30 ·

Gift cards don’t work and their service as bad

A family member purchased a Mamas and Papas gift card for us to celebrate the arrival of our child. When we went to use the voucher at the retailer we were informed the voucher could not be used as there is an issue with the electronic reference number and it can’t be used in store or online therefore it’s invalid. The purchaser and myself have both contacted gift card customer service three times to be told it’s fixed yet it’s not, also contacted the CEO and ignored too. Clearly an issue with their gift cards and electronic register with retailers. Card is no use and their customer service matches. Update : several weeks later received a £50 voucher for another retailer

Reply from Giftcards.com2026-07-30

Dear Daniel, We're sorry to read about your experience, especially given that this gift card was purchased to celebrate such a special occasion. We appreciate you taking the time to share detailed feedback regarding the Mamas & Papas gift card, the difficulties encountered when attempting to redeem it, and the efforts made by both you and the purchaser to seek assistance. We also note your update regarding the alternative £50 voucher received. We'd like the opportunity to review this further and gather some additional details. Please check for a message from [email protected] and respond there so we can continue assisting you directly. Warm regards, Josh R. Giftcards.com **UPDATE FROM GIFTCARDS.COM 08/02/2026:** Hello Daniel, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service. Warm regards, Josh R. Giftcards.com

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MARI Anne美国 · 6 reviews · Experienced 2026-07-30 ·

I have always had great luck with…

I have always had great luck with sending e-gift cards through Giftcards.com. They have always delivered on time. Thank you.

Reply from Giftcards.com2026-07-30

Dear Mari, I love the Birthday Designs on the MasterCards. I like having them on hand so I don't have to think about getting gifts for those people I love. They can get what they want. Easy Reordering Warm regards, Josh R. Giftcards.com

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lisa wiechert美国 · 1 review · Experienced 2026-07-20 ·

I love the Birthday Designs and Easy Reordering

I love the Birthday Designs on the MasterCards. I like having them on hand so I don't have to think about getting gifts for those people I love. They can get what they want. Easy Reordering

Reply from Giftcards.com2026-07-30

Dear Lisa, Thank you for your fantastic 5-star review! We're thrilled to read that you enjoy the Birthday Designs on our Mastercard gift cards and that keeping them on hand makes gift-giving easier for the special people in your life. It's wonderful to know that the flexibility they provide allows recipients to choose exactly what they want, and that our easy reordering process adds even more convenience. We truly appreciate your support and look forward to helping with your future gifting needs! Warm regards, Josh R. Giftcards.com

J
Jim Maloney美国 · 1 review · Experienced 2026-07-30 ·

my card got declined the first two…

my card got declined the first two times i tried to complete purchase.

Reply from Giftcards.com2026-07-31

Hi Jim, We’re sorry about the trouble you've experienced with your card being declined during your purchase attempts. We’d like the opportunity to look into this and help get the issue resolved. Please check for an email from [email protected], as we've reached out to gather some additional information needed to further assist you. We look forward to helping you. Regards, Maurice V. Giftcards.com

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M K美国 · 3 reviews · Experienced 2026-07-29 ·

Terrible service

Terrible service, unuseable bad customer support. They don't listen to what you're saying it's like you're talking to a robot. So they'll just take your money and then make you wait weeks to give it back.... Unbelievable avoid at all costs.

Reply from Giftcards.com2026-07-29

Hi there, We're sorry about this experience and understand your frustration. This is not the level of service we aim to provide. We'd like the opportunity to review your concerns and assist further. Please check for an email from [email protected], as we've reached out through Trustpilot and need some additional information from you to investigate and help resolve this matter. We appreciate your feedback and look forward to assisting you. Regards, Maurice V. Giftcards.com **UPDATE FROM GIFTCARDS.COM 08/04/2026** We're sorry we couldn't contact you. We sent you an email from [email protected] asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1-(877) 944-3822; our team will help you. Maurice V. Giftcards.com

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Debie Baugher美国 · 1 review · Experienced 2026-07-27 ·

Quick and easy

Reply from Giftcards.com2026-07-28

Dear Debie, Thank you for the great review! We’re happy to know that your experience with Giftcards.com was quick and easy. Providing a smooth and efficient process for our customers is important to us, and we appreciate you taking the time to share your feedback. Warm regards, Josh R. Giftcards.com

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Lisa Froese美国 · 1 review · Experienced 2026-07-26 ·

Great

Great I love gift cards .com

Reply from Giftcards.com2026-07-28

Dear Lisa, Thank you for the fantastic review! We’re thrilled to know that you love Giftcards.com and had a great experience with our service. Your support means a lot to us, and we appreciate you taking the time to share your positive feedback. We look forward to serving you again in the future. Warm regards, Josh R. Giftcards.com

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Amber Mongold美国 · 1 review · Experienced 2026-07-27 ·

Easier to purchase than other cards

Reply from Giftcards.com2026-07-28

Dear Amber, Thank you for your review! We’re glad to know that you found Giftcards.com easier to purchase from compared to other gift card options. We work to make the buying process as simple and convenient as possible, and we appreciate you recognizing that effort. Thank you for choosing Giftcards.com and for sharing your experience. Warm regards, Josh R. Giftcards.com

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Robyn美国 · 1 review · Experienced 2026-07-28 ·

It was very hard to place this order

It was very hard to place this order. I tried to use my klarna account and after multiple attempts it would not let me use it. Then when I went to pay with my credit card it took a very long time to be able to complete my order so I kept trying to cancel it, thinking it was not working. Unfortunately, it was a frustrating process.

Reply from Giftcards.com2026-07-29

Hello Robyn, Thank you for sharing your experience. We’re sorry about the difficulty you encountered while trying to place your order and for the frustration caused by the issues with Klarna and the delays you experienced during checkout. We would like the opportunity to look into this further and assist you. Please check for an email from [email protected] and reply to it with your information so we can review what happened and work toward a resolution. We appreciate your feedback and look forward to helping. Regards, Maurice V. Giftcards.com **UPDATE FROM GIFTCARDS.COM 07/31/2026** Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service. Maurice V. Giftcards.com

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Wenhao Liao美国 · 1 review · Experienced 2026-07-28 ·

good in general

Reply from Giftcards.com2026-07-29

Hello Wenhao, Thank you for your 5-star review! We're glad to know you had a good overall experience with Giftcards.com. We appreciate you taking the time to share your feedback and look forward to serving you again in the future. Thank you for choosing Giftcards.com! Regards, Maurice V. Giftcards.com

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Yinet美国 · 1 review · Experienced 2026-07-28 ·

Very easy and trustfully you can use…

Very easy and trustfully you can use this website

Reply from Giftcards.com2026-07-29

Hello Yinet, Thank you for your 5-star review! We're delighted to know that you found Giftcards.com easy to use and trustworthy. Providing a simple, secure, and reliable experience is very important to us, and we're grateful for your feedback. Thank you for choosing Giftcards.com, and we look forward to serving you again in the future! Regards, Maurice V. Giftcards.com

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Leanna Jensen美国 · 1 review · Experienced 2026-07-28 ·

Very simple and easy to use.

Reply from Giftcards.com2026-07-29

Hello Leanna, Thank you for taking the time to share your 5-star review! We're delighted to know that you found Giftcards.com simple and easy to use. Our goal is to make purchasing and managing gift cards as convenient as possible, and it's great to know we delivered that experience for you. We truly appreciate your support and look forward to serving you again in the future! Regards, Maurice V. Giftcards.com

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Arek Kosinski美国 · 3 reviews · Experienced 2026-07-27 ·

The idea behind this site is good but…

The idea behind this site is good but be careful. I wanted to select a category of gift cards to see if my one store is listed on it. Without knowing it, I single clicked my selection and could not undo it. I even email customer support and they said "sorry we are not sorry we can't help" Not Cool

Reply from Giftcards.com2026-07-29

Hello Arek, Thank you for sharing your experience and for your feedback. We’re sorry for the frustration caused when your selection was made unintentionally and for the difficulty you encountered when seeking assistance. We would like the opportunity to look into this further and see how we can help. Please check for an email from [email protected], as we have reached out to gather some additional information needed to assist you further. We appreciate your patience and look forward to working with you toward a resolution. Regards, Maurice V. Giftcards.com **UPDATE FROM GIFTCARDS.COM 07/29/2026** Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service. Maurice V. Giftcards.com

T
Todd美国 · 10 reviews · Experienced 2026-07-24 ·

Tried to use this for a simple $25 gift…

Tried to use this for a simple $25 gift card. It did not work. I do e-commerce every single day. No idea why this did not work and Giftcards.com would not say, nor would they suggest or offer any help. ADDED: They contacted me for more info, like the ID # of the transaction, which they did NOT include in the email they sent! I do not have time to debug their stuff. This was a simple, straightforward transaction. If they cannot handle this, I have no help. I did reply to them anyway. But I am not going pursue this further, and go back and forth and back and forth for hours helping them figure out their stuff. I simply do not have time. I have already found another avenue, so the whole issue is dead for me. Oh well. BTW, I have written 20,000 hours of commercial software; I'm not really a newbie.

Reply from Giftcards.com2026-07-28

Dear Todd, Thank you for sharing your feedback. We’ve read your review and understand your frustration after attempting to use a $25 gift card and finding that the transaction did not go through. We know how disappointing it can be when a payment does not work as expected, particularly for someone who regularly completes online purchases and was unable to identify the reason for the issue. We also understand your concerns regarding the assistance you received and appreciate you bringing this experience to our attention. We would like the opportunity to look into this further and better understand what happened. Please check for our message through Trustpilot, and if you do not see it, please review any emails from [email protected], as we need to gather some information from you in order to investigate and assist further. Warm regards, Josh R. Giftcards.com **UPDATE FROM GIFTCARDS.COM 07/29/2026:** Hello Todd, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service. Warm regards, Josh R. Giftcards.com

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Debbie K美国 · 1 review · Experienced 2026-07-28 ·

I use Giftcards for our company…

I use Giftcards for our company birthday club. I'm always pleased with the variety of giftcards. I've never had an issue with a delivery at all. That is priceless.

Reply from Giftcards.com2026-07-29

Hello Debbie, Thank you for your 5-star review! We’re delighted to know that Giftcards.com has been a reliable part of your company’s birthday club and that you’ve enjoyed the variety of gift card options we offer. It’s especially rewarding to know that your deliveries have consistently arrived without issue. We truly appreciate your continued trust and support, and we look forward to helping make many more employee birthdays special in the future! Regards, Maurice V. Giftcards.com

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Celina美国 · 6 reviews · Experienced 2026-07-26 ·

It was simple and easy

It was simple and easy. Thank you.

Reply from Giftcards.com2026-07-28

Dear Celina, Thank you for your kind review! We’re glad to know your experience was simple and easy, as providing a straightforward purchasing process is something we strive for. We appreciate you choosing Giftcards.com and thank you for taking the time to share your feedback. Warm regards, Josh R. Giftcards.com

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Marcus美国 · 1 review · Experienced 2026-07-27 ·

Fast

Fast, convenient, secure.

Reply from Giftcards.com2026-07-28

Dear Marcus, Thank you for your positive feedback! We’re pleased to know that your experience with Giftcards.com was fast, convenient, and secure. We work hard to provide a reliable and user-friendly service, and it’s great to know we delivered the experience you expected. We appreciate your support. Warm regards, Josh R. Giftcards.com

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R Madrigal美国 · 1 review · Experienced 2026-07-27 ·

eGift Cards

I use it to send eGift cards on special occasions, and the recipient receives it within minutes. You save money and time. Very convenient.

Reply from Giftcards.com2026-07-28

Hello, Thank you for the wonderful review! We’re delighted to know that you use Giftcards.com for special occasions and that your recipients receive their eGift cards within minutes. We know how important convenience, speed, and value are when sending gifts, and we’re glad our service helps you save both time and money. We truly appreciate your support and look forward to being part of many more special moments. Warm regards, Josh R. Giftcards.com