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Hobbies & Crafts

Giftcards.com

201 reviews

4.1201 reviews
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About Giftcards.com

Data updated
Website
www.giftcards.com
Category
Hobbies & Crafts
Location
United States · Pleasanton
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
97% (36/37)
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Is Giftcards.com legit?

Giftcards.com (www.giftcards.com) has a 4.1 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 78% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 97% of negative reviews. Last updated 2026-08-10.

What people say

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Justin Tarahomi美国 · 1 review · Experienced 2026-07-18 ·

I love the savings offered on gift…

I love the savings offered on gift cards for places like Lego!

Reply from Giftcards.com2026-07-19

Dear Justin, Thank you for sharing your experience. We are thrilled to read that you enjoy the savings available on gift cards, including offers for popular brands like LEGO. Providing great value to our customers is important to us, and we appreciate your recognition of the savings opportunities available through Giftcards.com. Thank you for your support. Warm regards, Josh R. Giftcards.com

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Lorn美国 · 1 review · Experienced 2026-07-18 ·

Very easy to use and order

Once I got registered (which is optional) the process was quick and easy.

Reply from Giftcards.com2026-07-19

Dear Lorn, Thank you for your review. We are pleased to read that once your registration was completed, the process was quick and easy. We strive to make purchasing gift cards as simple and efficient as possible, and it is rewarding to know that your experience reflected that goal. We appreciate your feedback and thank you for choosing Giftcards.com. Warm regards, Josh R. Giftcards.com

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Maranda美国 · 7 reviews · Experienced 2026-07-18 ·

Even when using PayPal

Even when using PayPal, they kept cancelling my order. This site is terrible.

Reply from Giftcards.com2026-07-19

Dear Maranda, Thank you for sharing your feedback. We have read your review and understand your frustration regarding your orders being canceled, even when attempting to use PayPal as your payment method. We know how disappointing and inconvenient this experience can be, especially when you are trying to complete a purchase. We would like the opportunity to review your situation further and provide assistance. Please check for a message from [email protected], as we have requested additional information needed to locate your account and investigate the matter. We appreciate your feedback and look forward to assisting you further. Warm regards, Josh R. Giftcards.com **UPDATE FROM GIFTCARDS.COM 07/20/2026:** Hello Maranda, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service. Warm regards, Josh R. Giftcards.com

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Sharae Dolce美国 · 1 review · Experienced 2026-07-18 ·

The process is quick and efficient

The process is quick and efficient! Plus they offer a wide selection of gift cards to choose from. Perfect for any occasion!

Reply from Giftcards.com2026-07-19

Dear Sharae, Thank you for your wonderful feedback. We are delighted to read that you found the process quick and efficient and that you appreciated the wide selection of gift cards available on our site. We work hard to offer convenient solutions and gift options for every occasion, and it is rewarding to know that your experience met those expectations. Thank you for choosing Giftcards.com and for sharing your positive experience. Warm regards, Josh R. Giftcards.com

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Juan Bautista Hernandez · 1 review · Experienced 2026-07-16 ·

This was pretty easy

This was pretty easy. I do wonder if I got a confirmation though.

Reply from Giftcards.com2026-07-17

Hello Juan, Thank you for your 4-star review! We're glad to know the process was easy for you. If you're unsure whether you received a confirmation, we're sorry for any confusion and we're happy to help. Please contact our Customer Support team at 1-(877) 944-3822 or [email protected], and we'll be happy to verify your order and ensure everything was processed successfully. Thank you for choosing Giftcards.com! Regards, Maurice V. Giftcards.com

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Nancy美国 · 6 reviews · Experienced 2026-07-03 ·

Totally professional

Totally professional Cards arived with no problem

Reply from Giftcards.com2026-07-17

Hello Nancy, Thank you for your 5-star review! We're delighted to know that your cards arrived without any issues and that you found our service to be totally professional. We truly appreciate your feedback and your support. Thank you for choosing GiftCards.com, and we look forward to serving you again in the future! Regards, Maurice V. Giftcards.com

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Chris Strompolos美国 · 2 reviews · Experienced 2026-07-16 ·

Awesome experience

Awesome experience. Quick, easy, efficient and great options. Website was intuitive and all was clear. Excellent.

Reply from Giftcards.com2026-07-17

Hello Chris, Thank you for your wonderful review! We're thrilled to know you had an awesome experience and found our website quick, easy to use, and intuitive. It's great to see that the available options and overall process met your expectations. We truly appreciate your feedback and thank you for choosing Giftcards.com. We look forward to serving you again in the future! Regards, Maurice V. Giftcards.com

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Claudia Cuellar美国 · 1 review · Experienced 2026-07-17 ·

It was an easy process

It was an easy process, even after my bank declined the first attempt for verification reasons.

Reply from Giftcards.com2026-07-19

Dear Claudia, Thank you for taking the time to share your experience. We are pleased to read that the process remained easy and straightforward for you, even after the initial verification issue with your bank. We know unexpected delays can be frustrating, so we are glad everything worked out smoothly in the end. We appreciate your feedback and thank you for choosing Giftcards.com. Warm regards, Josh R. Giftcards.com

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Christina Lindsay美国 · 1 review · Experienced 2026-07-17 ·

Easy to get a e giftcard

It was very easy to get a birthday e gift card.

Reply from Giftcards.com2026-07-19

Dear Christina, Thank you for your review. We are delighted to read that obtaining a birthday eGift card was quick and easy for you. Our goal is to provide a simple and convenient gifting experience for every occasion, and we appreciate your feedback and support. Thank you for choosing Giftcards.com. Warm regards, Josh R. Giftcards.com

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Winnabego · 1 review · Experienced 2026-07-15 ·

Happy technology allows all to send tlc…

Happy technology allows all to send tlc to those we adoreeeeeeE

Reply from Giftcards.com2026-07-16

Hello, Thank you for sharing your feedback. We have read your comment about how technology makes it possible to send a little TLC to those we care about, and we appreciate you taking the time to post a review. While we are glad to know you recognize the convenience of digital gifting, we also noticed your 2-star rating and would like to better understand your experience. Please check for an email from [email protected], as we have reached out through Trustpilot to gather additional information and further assist you. Warm regards, Josh R. Giftcards.com **UPDATE FROM GIFTCARDS.COM 07/19/2026:** Hello, we're sorry we couldn't contact you. We sent you an email from [email protected] asking for your contact information to assist you further, however, we did not receive any response. However, if you still need assistance, please call us at 1- (469) 312-0084; our team will help you. Warm regards, Josh R. Giftcards.com

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Tiera Mitchell · 1 review · Experienced 2026-07-15 ·

Yes I'm ready upset because you keep…

Yes I'm ready upset because you keep denying my payment

Reply from Giftcards.com2026-07-16

Hello Tiera, We're sorry about the frustration you've experienced with your payment being denied. We would like to help investigate this further and work toward a resolution. Please check for an email from [email protected], as we have requested additional information needed to review your case and assist you further. We look forward to helping you get this resolved. Regards, Maurice V. Giftcards.com **UPDATE FROM GIFTCARDS.COM 07/18/2026** Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service. Maurice V. Giftcards.com

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Meagan · 2 reviews · Experienced 2026-07-16 ·

Painless

Buying egift cards can be kind of a pain, but Giftcards.com made it easy and straightforward.

Reply from Giftcards.com2026-07-16

Hello Meagan, Thank you for your 5-star review! We're thrilled to know that your experience purchasing eGift cards was easy, straightforward, and hassle-free. Our goal is to make the process as simple and convenient as possible, and we're glad we could deliver that for you. We appreciate your support and look forward to serving you again in the future! Regards, Maurice V. Giftcards.com

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Jaime Conde · 1 review · Experienced 2026-07-14 ·

your gift cards come quite well

the fact that i could get it sent over quite quickly. pays for a favor, you can do it again.

Reply from Giftcards.com2026-07-15

Dear Jaime, Thank you for your 4-star review! We’re glad to know that your gift card was sent over quickly and that it helped you take care of a favor when you needed it. We appreciate you choosing Giftcards.com and are grateful for your confidence in our service. We look forward to providing you with another smooth and convenient experience in the future! Warm regards, Josh R. Giftcards.com

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Tina-Marie Francis · 1 review · Experienced 2026-07-15 ·

Super quick and easy to use

Super quick and easy to use! Such a great tool to use.

Reply from Giftcards.com2026-07-15

Hello Tina, Thank you for your 5-star review! We're thrilled to know that you found Giftcards.com super quick and easy to use. Providing a simple and convenient experience is what we strive for, and it's great to see that reflected in your feedback. We appreciate your support and look forward to helping you again whenever you need us! Regards, Maurice V. Giftcards.com

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Yng NasTy · 1 review · Experienced 2026-05-13 ·

Not sure if this works correctly

Reply from Giftcards.com2026-07-14

Hello, We have read your review and understand your uncertainty about whether the service is working correctly. We know how frustrating it can be when the experience does not provide enough clarity or confidence that everything is functioning as expected. We would appreciate the opportunity to learn more about your experience and investigate any issues you may have encountered. Please check for an email from [email protected], as we have contacted you through Trustpilot and will need some additional information to further assist. Warm regards, Josh R. Giftcards.com **UPDATE FROM GIFTCARDS.COM 07/19/2026:** Hello, we're sorry we couldn't contact you. We sent you an email from [email protected] asking for your contact information to assist you further, however, we did not receive any response. However, if you still need assistance, please call us at 1- (469) 312-0084; our team will help you. Warm regards, Josh R. Giftcards.com

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Anna K · 1 review · Experienced 2026-07-13 ·

Was delivered quickly

Reply from Giftcards.com2026-07-14

Dear Anna, We have read your review and truly appreciate your feedback. We are delighted to know that your gift card was delivered quickly and that your experience met your expectations. Providing a fast and convenient gifting experience is important to us, and we thank you for choosing GiftCards.com and for your 5-star rating. Warm regards, Josh R. Giftcards.com

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Melissa Shackleton Dann · 3 reviews · Experienced 2026-07-14 ·

Very easy to use and options are so…

Very easy to use and options are so flexible!

Reply from Giftcards.com2026-07-15

Hello Melissa, Thank you for your 5-star review! We're delighted to know you found Giftcards.com easy to use and enjoyed the flexibility of our gift card options. Our goal is to make finding and sending the perfect gift as simple and convenient as possible. We truly appreciate your support and look forward to serving you again in the future! Regards, Maurice V. Giftcards.com

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Robert and Natalie Childress美国 · 1 review · Experienced 2026-05-01 ·

Disappointing Expiration Date

Over the years my company has purchased Visa Gift Cards from Giftcards.com. We ordered a large amount of cards to give out to our team as incentive. Which we will never do again. We didn't realize the cards only had a year or less before they all expired. Typically, gift cards offer 3 years or I've seen depletion of balance overtime but not 1 year. I am extremely disappointed that after reaching out to Giftcards.com, not a single email or call was returned. I understand the oversight was on our end but the cards had not be activated and needed to see if there was any options for us as a customer. A response was not provided, good or bad and that was really unfortunate. I feel the 1 year is a scam and should be changed especially for businesses that would like to purchase for incentives. I do recommend THNKS.com for anyone wanting to provide reasonable gifts that won't expire so quickly.

Reply from Giftcards.com2026-07-15

Hello Robert, Thank you for sharing your feedback. We sincerely apologize for the frustration and disappointment this experience has caused. We understand your concerns regarding the card expiration dates and the lack of communication after you reached out for assistance. We would like the opportunity to review your situation further and see how we can help. Please check your email for a message from [email protected], as we have requested additional information needed to assist you. We appreciate your feedback and look forward to working with you toward a resolution. Regards, Maurice V. Giftcards.com **UPDATE FROM GIFTCARDS.COM 07/18/2026** We're sorry we couldn't contact you. We sent you an email from [email protected] asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1-(877) 944-3822; our team will help you. Maurice V. Giftcards.com

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Simone Streete美国 · 1 review · Experienced 2026-07-13 ·

The directions given for sending the…

The directions given for sending the gift card were easy to follow. I just wish I could have added 2 phone numbers so my sister and brother in law could receive the message at the same time

Reply from Giftcards.com2026-07-14

Dear Simone, We have read your review and appreciate you taking the time to share your feedback. We are pleased to know that the directions for sending the gift card were easy to follow and helped make the process straightforward. We also appreciate your suggestion about adding multiple phone numbers so more than one recipient can receive the notification at the same time. We know how helpful that would be when sending gifts to family members, and we value you sharing this idea with us. Thank you for choosing GiftCards.com and for your thoughtful feedback. Warm regards, Josh R. Giftcards.com

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Nancy Koziol美国 · 3 reviews · Experienced 2026-07-14 ·

The only gift card app we use for our business.

Quick, easy to navigate and I love that after adding a bunch of cards to my cart I can personalize each one before sending. There's a great variety of options for card, I especially like that some can be added to Apple and Google Wallet. The website is easy to navigate and intuitive, and orders process smoothly. I've never had an issue but I imagine their customer service is great, too!

Reply from Giftcards.com2026-07-14

Dear Nancy, We have read your review and greatly appreciate you taking the time to share such detailed feedback. We are delighted to know that you found the website quick, intuitive, and easy to navigate, and that you enjoyed being able to personalize multiple gift cards before sending them. It is also wonderful to know that the variety of card options and the ability to add select cards to Apple Wallet and Google Wallet enhanced your experience. We are pleased that your orders have processed smoothly and that our platform has consistently met your expectations. Thank you for your kind words, your support, and your outstanding 5-star review. Warm regards, Josh R. Giftcards.com