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Hobbies & Crafts

Giftcards.com

201 reviews

4.1201 reviews
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About Giftcards.com

Data updated
Website
www.giftcards.com
Category
Hobbies & Crafts
Location
United States · Pleasanton
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
97% (36/37)
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Is Giftcards.com legit?

Giftcards.com (www.giftcards.com) has a 4.1 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 78% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 97% of negative reviews. Last updated 2026-08-10.

What people say

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LaKeisha Broadnax · 2 reviews · Experienced 2026-06-12 ·

It was easy and not complicated

It was easy and not complicated. It was quick. Just being able to purchase a gift card for yourself. Plus being able to use Zip is even better. It's a great way to purchase gifts for people.

Reply from Giftcards.com2026-07-13

Dear LaKeisha, Thank you for your 5-star review! We’re thrilled to read that you found the purchasing process easy, quick, and uncomplicated. It’s especially wonderful to know that you appreciated the flexibility of purchasing a gift card for yourself as well as for others, and that the option to use Zip helped make the experience even more convenient. We truly value your feedback and are grateful that Giftcards.com has become a great solution for your gifting needs. Warm regards, Josh R. Giftcards.com

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Discovery Investment Group LLC · 1 review · Experienced 2026-07-07 ·

Perfect Gift Option

Great option for gift and some purchases. High recommended

Reply from Giftcards.com2026-07-14

Hello, We have read your review and truly appreciate your kind words. We are delighted to know that you found our gift cards to be a great option for gifting and everyday purchases. Thank you for your recommendation and for taking the time to share your positive experience. We appreciate your support and look forward to serving you again in the future. Warm regards, Josh R. Giftcards.com

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Helen Collins · 1 review · Experienced 2026-06-21 ·

It was Father's Day

It was Father's Day, and I needed a gift quickly. He received my gift card by text message that day. He was very happy that I did not forget him on Father's Day. I rate you 100 percent! Thank you

Reply from Giftcards.com2026-07-14

Dear Helen, We have read your review and are delighted to know that your gift card arrived quickly and helped make Father's Day special. We know how important it is for gifts to be delivered on time for meaningful occasions, and we are pleased that your recipient received the gift card by text message the same day and was happy to be remembered. Thank you for your generous feedback and for your 100 percent rating. We truly appreciate your support and are grateful that we could be part of such a special moment. Warm regards, Josh R. Giftcards.com

a
awoman · 2 reviews · Experienced 2026-07-13 ·

it is difficult to track

it is difficult to track. it is a birthday gift, you said ..." most go immediately, in rare circumstances it can take up to 4 hours'>>> has my gift card been sent? received?

Reply from Giftcards.com2026-07-14

Hello, We have read your review and understand your concerns regarding the difficulty in tracking your gift card, especially since it was intended as a birthday gift. We know how important it is to have clear information about whether a gift card has been sent and received, particularly when the expected delivery timeframe has passed. We would like the opportunity to look into this for you and provide further assistance. Please check for an email from [email protected], as we have contacted you through Trustpilot and will need some additional information to investigate the status of your gift card. Warm regards, Josh R. Giftcards.com **UPDATE FROM GIFTCARDS.COM 07/19/2026:** Hello, we're sorry we couldn't contact you. We sent you an email from [email protected] asking for your contact information to assist you further, however, we did not receive any response. However, if you still need assistance, please call us at 1- (469) 312-0084; our team will help you. Warm regards, Josh R. Giftcards.com

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Meredith Barnes美国 · 1 review · Experienced 2026-07-13 ·

Nice to be able to send customized gift…

Nice to be able to send customized gift cards to people. Would be really great if we could send to multiple addresses in a single order instead of doing individual purchases. But overall - pretty easy to use and arrives quickly.

Reply from Giftcards.com2026-07-14

Dear Meredith, We have read your review and appreciate you taking the time to share your experience. We are glad to know that you found it easy to customize and send gift cards, and that the delivery process was quick. We also appreciate your feedback regarding the ability to send gift cards to multiple recipients within a single order. We know how convenient that feature would be, and feedback like yours helps us better understand what improvements matter most to our customers. Thank you for your support and for choosing GiftCards.com. Warm regards, Josh R. Giftcards.com

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David Burwell · 1 review · Experienced 2026-07-11 ·

Just like how easy it seems

Reply from Giftcards.com2026-07-13

Dear David, Thank you for your 5-star review! We’re delighted to know your experience was just as easy as it seemed. We work hard to make the gift card purchasing process simple, straightforward, and convenient from start to finish, so it’s wonderful to read that this was reflected in your experience. We truly appreciate your support and look forward to serving you again in the future. Warm regards, Josh R. Giftcards.com

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Angela Timmons · 1 review · Experienced 2026-07-02 ·

They had exactly what I needed

Reply from Giftcards.com2026-07-13

Dear Angela, Thank you for your 5-star review! We’re so glad to read that you found exactly what you needed on Giftcards.com. Providing a wide selection of gift cards for different occasions and preferences is important to us, and it’s great to know we were able to meet your needs. We appreciate you choosing Giftcards.com and hope to help you find the perfect gift card again soon. Warm regards, Josh R. Giftcards.com

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Sandi M · 1 review · Experienced 2026-07-11 ·

easy to follow directions and a great…

easy to follow directions and a great selection!!

Reply from Giftcards.com2026-07-12

Hello Sandi, Thank you for your 5-star review! We're delighted to know you found the directions easy to follow and enjoyed our great selection. We strive to make the experience as simple and convenient as possible for our customers. We appreciate your support and look forward to serving you again soon! Regards, Maurice V. Giftcards.com

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Jim E · 1 review · Experienced 2026-07-11 ·

Easy in easy out

Easy in easy out. Good overall experience.

Reply from Giftcards.com2026-07-11

Hello Jim, Thank you for taking the time to leave us a 5-star review! We're delighted to know you had an easy and smooth experience from start to finish. We truly appreciate your feedback and your support, and we look forward to serving you again in the future. Thank you for choosing Giftcards.com! Regards, Maurice V. Giftcards.com

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Susi Brown · 5 reviews · Experienced 2026-07-10 ·

I love this site for gifts for adult…

I love this site for gifts for adult grandchildren..They live their lives texting...and what easier way to send a gift, than thru text. Thank you for allowing me to give them a gift they easily retrieve and use.

Reply from Giftcards.com2026-07-10

Hello Susi, Thank you so much for your kind words and for choosing Giftcards.com for your gift-giving needs! We're delighted to know that sending gifts by text makes it easy and convenient for you and that your grandchildren can quickly retrieve and enjoy their gift cards. We truly appreciate your support and are grateful to be part of helping you stay connected with your loved ones through meaningful gifts. Thank you for being a valued customer! Regards, Maurice V. Giftcards.com

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sharon · 1 review · Experienced 2026-07-10 ·

love how fast of delivery

Reply from Giftcards.com2026-07-11

Hello Sharon, Thank you for the 5-star review! We're so glad you were pleased with the speed of delivery. Providing a fast and convenient experience is something we strive for, and it's great to know we met your expectations. Thank you for choosing Giftcards.com, and we look forward to serving you again in the future! Regards, Maurice V. Giftcards.com

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Father Crack · 1 review · Experienced 2026-07-10 ·

This was so simple

This was so simple, easy. Amazon declined my card for e gifts 20 times. No hassle and great for bday gifts! I like being able to send my friend a digital gift as they are out of state for the weekend.

Reply from Giftcards.com2026-07-11

Hello there, Thank you so much for the 5-star review! We're delighted to know that your experience was simple, easy, and hassle-free. It's great that our digital gift card made it convenient to send a birthday gift to your friend while they were out of state. We truly appreciate you choosing Giftcards.com and sharing your experience with others. Thank you for your support, and we look forward to helping with your future gifting needs! Regards, Maurice V. Giftcards.com

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Austin Austin · 1 review · Experienced 2026-07-10 ·

I just want all my money

I just need same money from my Walmart debit card payment

Reply from Giftcards.com2026-07-16

Dear Austin, Thank you for your 5-star review. We have read your comment regarding your Walmart debit card payment and appreciate you taking the time to share your experience. We value your feedback and are glad you chose Giftcards.com. If there is anything further we can assist with regarding your payment or order, we are always happy to help. Warm regards, Josh R. Giftcards.com

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Herb Newman · 7 reviews · Experienced 2026-07-10 ·

Nice website very easy to use

Nice website very easy to use. The whole process was quick and now I dont have to think about shoping anymore!

Reply from Giftcards.com2026-07-11

Hello Herb, Thank you for the 5-star review! We're delighted to know you found our website easy to use and that the entire process was quick and hassle-free. Making gift card shopping simple and convenient is exactly what we strive for, and we're glad we could help take one more thing off your to-do list. Thank you for choosing Giftcards.com, and we look forward to serving you again in the future! Regards, Maurice V. Giftcards.com

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Bob in Bridgeport · 4 reviews · Experienced 2026-07-10 ·

I was supposed to have this gift card…

I was supposed to have this gift card by the 7th at the latest and now you are telling me that it's "on its way on the 9th"? Forget it ! I have canceled the payment with my bank.

Reply from Giftcards.com2026-07-11

Hello Bob, Thank you for sharing your feedback. We’re sorry for the frustration caused by the delay with your gift card order. We would like the opportunity to review this matter further and assist you. Please check for an email from [email protected] and reply with the requested information so we can locate your order and investigate the situation. We appreciate the chance to help resolve this for you. Regards, Maurice V. Giftcards.com **UPDATE FROM GIFTCARDS.COM 07/14/2026** We're sorry we couldn't contact you. We sent you an email from [email protected] asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1-(877) 944-3822; our team will help you. Maurice V. XXXXTeam.

c
customer · 6 reviews · Experienced 2026-07-08 ·

Awesome place with so many gift cards…

Awesome place with so many gift cards to choose from. Love this site.

Reply from Giftcards.com2026-07-09

Hello, Thank you for your wonderful review! We’re delighted to read that you love our site and enjoy the wide variety of gift cards we offer. We know having plenty of choices makes it easier to find the perfect gift for any occasion, and we’re grateful you took the time to share your positive experience. We truly appreciate your support and look forward to serving you again in the future! Warm regards, Josh R. Giftcards.com

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Max Yepes · 1 review · Experienced 2026-07-09 ·

amazing platform i love it is pretty…

amazing platform i love it is pretty easy

Reply from Giftcards.com2026-07-09

Hello Max, Thank you so much for your 5-star review! We're delighted to know that you love our platform and found it easy to use. Providing a simple and seamless experience is what we strive for, and your feedback means a lot to our team. We truly appreciate your support and look forward to serving you again in the future! Regards, Maurice V. Giftcards.com

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SAMUEL MARTIN · 2 reviews · Experienced 2026-07-07 ·

EVERY TIME PAYMENT DECLINED ALTHOUGH IT…

EVERY TIME PAYMENT DECLINED ALTHOUGH IT IS APPROVED FROM THE ISSUING BANK

Reply from Giftcards.com2026-07-09

Dear Samuel, Thank you for sharing your feedback. We have read your review and know how frustrating it must be to experience a failed purchase, not receive an expected refund, and have difficulty finding the assistance you need. We take concerns like yours seriously and would like the opportunity to look into this matter further. Please check for an email from [email protected], as we have reached out to gather additional information needed to review your case and provide further assistance. We appreciate the chance to investigate this for you. Warm regards, Josh R. Giftcards.com **UPDATE FROM GIFTCARDS.COM 07/12/2026:** Hello Samuel, we're sorry we couldn't contact you. We sent you an email from [email protected] asking for your contact information to assist you further, however, we did not receive any response. However, if you still need assistance, please call us at 1- (469) 312-0084; our team will help you. Warm regards, Josh R. Giftcards.com

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Danielle · 8 reviews · Experienced 2026-07-08 ·

Easy to use funds available right away

Reply from Giftcards.com2026-07-08

Dear Danielle, Thank you for your 5-star review! We’re delighted to know that you found the process easy to use and that your funds were available right away. We know how important a smooth and convenient experience is, and we truly appreciate you taking the time to share your positive feedback. Thank you for choosing Giftcards.com, and we look forward to serving you again in the future. Warm regards, Josh R. Giftcards.com

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AA · 1 review · Experienced 2026-07-08 ·

Simple and Fast

This was a simple, convenient way to purchase an individualized and special recognition gift for an employee.

Reply from Giftcards.com2026-07-08

Hello, Thank you for your 5-star review! We’re delighted to read that you found Giftcards.com to be a simple and convenient way to purchase an individualized and meaningful recognition gift for your employee. Providing an easy gifting experience while helping our customers celebrate and appreciate the important people in their lives is something we truly value. We appreciate you taking the time to share your experience and thank you for choosing Giftcards.com! Warm regards, Josh R. Giftcards.com