Giftory

Hi! Thank you so much for sharing such a beautiful memory with us! I love that this Christmas gift from your parents in law brought you and your husband back to your college roots in Boulder. There is something truly special about wandering the familiar streets of Pearl Street and letting those old memories rush back. I also think it is fantastic that you customized the experience to fit your day! Whether you love diving deep into the riddles or prefer to just click through to find the next delicious stop so you can get back to your dog sitting duties, the mystery picnic is all about enjoying the day at your own pace. Sitting on the grass by Pearl Street with your mat and a spread of great snacks sounds like the absolute perfect way to wrap it up. Hearing that you had a wonderful day, found it to be a very good value, and would definitely do it again absolutely makes our day. Thank you for choosing Giftory to celebrate those special moments, and we look forward to helping you make more memories on your next adventure! Justin Manager of Customer Service

Hi! Thank you so much for sharing your experience! I am absolutely thrilled to hear that you and your boyfriend had such a great time using your Giftory certificate. We work hard to make sure our website is fully transparent about what each experience includes so you can choose with confidence, so it is wonderful to hear that helped you both make the perfect choice. Knowing that you found a large variety of options right in your area and that the booking process was a breeze is exactly what we aim for. Thank you for the wonderful feedback, and we look forward to helping you and your boyfriend plan your next great date night! Justin Manager of Customer Service

Hi! Thank you so much for this incredible compliment! Hearing that this was maybe the best customer experience you have ever encountered truly means the world to our team. We always want our exchange and refund process to be entirely stress-free, so I am thrilled that Lloyd was able to step in, take care of that immediate refund, and seamlessly convert your remaining balance into a gift card for you. Lloyd is a fantastic member of our support team, and I will be sure to share your special thank you directly with him—it will absolutely make his day! Thank you so much for choosing Giftory, and we look forward to making your next experience just as exceptional! Justin Manager of Customer Service

Hi! High five right back to you! Thank you so much for sharing such a stellar review. I am absolutely thrilled to hear that you had such a fantastic time with your gift certificate. We intentionally curate our restaurant options to ensure they are extensive and impressive, so hearing that you had a tough time choosing means we are doing something right! We also know that life happens and plans change, so I am glad to hear that rescheduling your reservation was a total breeze for both you and the restaurant. The ultimate win, though, is that the dinner itself rocked and was completely delicious. Thank you for the wonderful feedback, and we look forward to helping you treat yourself or a loved one to another incredible experience soon! Justin Manager of Customer Service

Hi Paula, Thank you for providing the feedback, and I am sorry for the shipping delay. I hope we can connect soon to make this right for you. Please call me at 202-719-0385 to discuss. Best, Justin Manager of Customer Sevice

Hi! Thank you so much for sharing your experience! I am absolutely thrilled to hear that Rose and her team worked quickly and diligently to make sure you were completely satisfied. We always want any issues to be handled with care and efficiency, so knowing that Rose was able to turn things around and take such great care of you is exactly what we love to hear. I will be sure to pass your wonderful words along to her and the rest of the team—it will definitely make their day! Thank you for choosing Giftory, and we look forward to making your next experience perfect from start to finish! Justin Manager of Customer Service

Hi Kathy, Thank you for providing your feedback, and I am glad we were able to connect via email. I am sorry that the package with the Mystery Road Trip kit did not arrive for your daughter, and I am happy to refund it for you. Please let us know if you need any additional assistance. Best, Justin Manager of Customer Service

Hi! Thank you so much! We are thrilled to hear that you had a great experience and that you think of Giftory as a wonderful gift idea. Recommending us to everyone is truly the highest compliment we could ever receive. We appreciate you taking the time to share the love, and we look forward to helping you find your next great adventure! Justin Manager of Customer Service

Hi! Welcome to the Giftory family! I am so glad your first experience with us was such a massive success. Taking a chance on a new company can sometimes feel like a gamble, but I am thrilled that you gave us a shot while searching for those Austin event tickets. Hearing that the entire process from booking to redeeming your tickets was extremely simple and straightforward is exactly what we love to hear. Saving money is great, but saving money and only adding an extra 30 seconds of effort to your day is the ultimate win! Thank you so much for the wonderful feedback. We are honored to be on your radar now, and we can't wait to help you save on your next big event! Justin Manager of Customer Service

Hi! Thank you so much for sharing your story! While it is always disappointing when an operator has to cancel an experience, especially when you are only visiting San Diego for a single day, I am so glad to hear our customer support team was able to jump in and process your refund quickly. Turning things around by rebooking the Harbor Cruise and having a fantastic time with your family is the ultimate win! We always want to make sure your plans are supported, even when unexpected changes happen. Hearing that you enjoyed great pricing and excellent support means the world to us. Thank you for choosing Giftory to help make your family trip special, and we look forward to hosting your next big adventure! Justin Manager of Customer Service

Hi Ben! Thank you so much! We are thrilled to hear that you love our gifts and that our customer service team was both prompt and friendly. Technical glitches can be incredibly annoying, so our goal is always to jump in and get things resolved way faster than expected to save you any unnecessary stress. I am so glad we could get everything sorted out quickly for you. Thank you for sharing your experience, Ben, and we look forward to helping you with your next gift purchase! Justin Manager of Customer Service

Hi! Thank you so much! We are thrilled to hear that you received excellent service from our team. Keeping things simple and helpful for you is always our top priority. We truly appreciate you taking the time to share your feedback, and we look forward to assisting you again on your next adventure! Justin Manager of Customer Service

Hi! Thank you so much for sharing this! We completely understand how easy it is for things to slip your mind over a year, so we are absolutely thrilled that our customer service team was able to jump in and recover your tickets quickly for you. You are so right about that movie ticket, popcorn, and soda bundle—it really is an incredible steal! We love being able to offer deals that make a classic night out at the theater so much sweeter. Thank you for the wonderful feedback, and we hope you have a fantastic time enjoying your movie night! Justin Manager of Customer Service

Hi! Thank you so much! We love hearing that everything went perfectly and that you had a completely seamless experience with us. Keeping things smooth and simple from start to finish is exactly what we aim for. We appreciate you taking the time to share your feedback, and we look forward to helping you with your next adventure! Justin Manager of Customer Service

Hi! Thank you so much for sharing your experience! We completely understand that mistakes happen when ordering, and we are just glad we could step in and make things right for you so quickly. Hearing that our customer service team was prompt, easy to work with, and able to answer all of your questions is exactly what we aim for. Our top priority is getting you sorted out with no extra stress so you can just focus on enjoying your movie night! Thank you for choosing Giftory, and we look forward to helping you with your next experience! Justin Manager of Customer Service

Hi! Thank you so much for taking the time to share this! I am absolutely thrilled that the team and I were able to jump in, release those tickets quickly, and save your movie night. We know how stressful it can be waiting on tickets when you already have plans lined up, especially during higher volume periods. Ensuring you could relax and enjoy your night out was our top priority, so hearing that our prompt response made a difference for you truly means a lot to us. Thank you again for the kind words, and we look forward to helping you with your next seamless adventure! Justin Manager of Customer Service

Hi! Thank you so much! We are thrilled to hear that ordering through Giftory was fast and easy for you. Our main goal is always to make getting your vouchers as quick and stress-free as possible. We truly appreciate you taking the time to share your feedback, and we look forward to helping you with your next order! Justin Manager of Customer Service

Hi! Thank you so much for sharing this incredible story! First and foremost, a very happy belated birthday to your daughter! I am so glad to hear that despite the initial mix-up with the physical gift box and the email updates, our team was able to step in and save the surprise for her special day. Both of the representatives you spoke with, especially Rose, embody exactly the kind of care, positivity, and quick problem-solving we strive for every day. Keeping a birthday surprise intact can be incredibly stressful, and I am so proud that Rose was able to jump in, update your account correctly, and get that certificate directly to your daughter to put your mind at ease. I will be sure to share this beautiful feedback directly with Rose and the rest of our team—it will absolutely make their day! Thank you so much for your high recommendation and for choosing Giftory for such a special occasion. We are truly grateful to have you as a customer, and we look forward to helping you celebrate many more special moments in the future! Justin Manager of Customer Service

Hi, Thank you for sharing your feedback. I took a look at your order and it looks like you purchased gift cards which are non discountable products on our site and listed in the promo terms as non discountable. That being said, I want to make this right for you. Please call 202-719-0385 and ask for Justin and I will take care of you. Best, Justin Manager of Customer Service

Hi! Thank you so much! We take a lot of pride in being there for our customers, so hearing that our team provided great service and was truly responsive to every single question completely makes our day. No question is too big or too small when it comes to locking in a great experience, and we are thrilled we could make the process smooth for you. Thank you for the wonderful feedback, and we look forward to helping you with your next adventure! Justin Manager of Customer Service