Giftory

Hi! I am so glad we could come to the rescue! Accidentally deleting a ticket link is an incredibly easy thing to do, and I know how panic-inducing it can feel when those important emails vanish from your inbox. I am thrilled to hear our team was able to jump in quickly and get those replacements sent over to you without any hassle. Our goal is always to keep things stress-free so you can get back to being excited for your event. Thank you so much for the wonderful recommendation and for sharing your experience. Have an amazing time using your tickets! Justin Manager of Customer Service

Had a great experience at one of their cooking classes. They were very flexible in allowing me to switch events to schedule one that best fit our schedule.

Hi! Thank you so much! "Quick, efficient, and easy" is exactly the trifecta we aim for with every single booking. We know your time is valuable, so we want to get the logistics out of the way as fast as possible so you can focus on the fun part. I am thrilled to hear you had such a great experience with us. If you ever need help planning your next adventure, we will be right here waiting. Have an amazing time! Justin Manager of Customer Service

Hi! I am so happy we could surprise you with our speed! We know that when you have a question or need an update, waiting hours for a reply can be incredibly frustrating. Getting an email back to you in just a few minutes is exactly what we aim for. Thank you so much for the awesome feedback, and please let us know if you need anything else as you get ready for your next experience! Justin Manager of Customer Service

Hi! Thank you for being a returning customer and for trusting us with your experiences in both Connecticut and San Francisco! I am so sorry that you ran into an issue with your second order that required a cancellation, but I am thrilled to hear that our support team was able to step in, provide a fast response, and get that full credit sorted out so you could rebook without any hassle. We know that issues can pop up from time to time, but we always want to make sure resolving them is as smooth and stress-free as possible for you. It is wonderful to hear that both gifts were received with such great enthusiasm! We would absolutely love to hear how they went once your recipients get to go on their adventures. Thank you again for your incredible support and patience, and we look forward to hearing your update down the road. Justin Manager of Customer Service

Hi! I am so glad to hear that! Our AMC movie night packages are designed exactly for that reason, to make family night a whole lot easier on the wallet. There is nothing quite like hitting the theater with the whole crew when the tickets, popcorn, and drinks are already taken care of. Thank you so much for the love and for making us a part of your family tradition. Enjoy your next movie night, and do not forget to save some popcorn for the trailers! Justin Manager of Customer Service

Hi! Congratulations to your friends! A cooking class is such a fantastic wedding gift. It is one of those experiences that creates memories and hopefully some great meals long after the wedding cake is gone. I am so happy to hear that the site made it easy for you to send something so thoughtful. We really try to make the gifting process as seamless as possible, especially for big milestones like a marriage. I am sure they are going to have a blast learning some new skills together. Thank you for choosing Giftory for such a special occasion! Justin Manager of Customer Service

Hi! I am so glad we could get that venue issue sorted out for you quickly! It is always a bit stressful when something goes wrong with a specific location, so I am happy our team was able to jump in and get it fixed right away. Our goal is to make sure your only worry is having a great time once you get there. Thank you for the excellent feedback, and I hope you have a fantastic experience at your event! Justin Manager of Customer Service

Hi! I appreciate your honesty! We know that because we offer such a wide variety of activities—from digital movie codes to high-speed driving experiences—the redemption process can sometimes feel a little different depending on what you’ve picked. I'm really glad to hear that the "great deals" made it worth the effort! We’re constantly working on smoothing out those tricky spots in the user interface to make things more intuitive, so feedback like yours is super helpful. If you ever run into a snag with a future booking, don't hesitate to reach out—we’re always here to help you navigate. Enjoy your deals! Justin Manager of Customer Service

Hi! I am so happy to hear that! Lloyd is on a roll lately, and I am thrilled he was able to get back to you so quickly with the help you needed. We know that when you're in the middle of planning something fun, every minute counts, so I'm glad he didn't keep you waiting. I will definitely pass your thanks along to him—it’ll make his day! Thank you for choosing Giftory, and I hope you have a great time with your experience. Justin Manager of Customer Service

Hi, I am incredibly sorry that this has been your experience. Nothing about what you’ve described sounds like the high-standard service we aim to provide, and I completely understand why your confidence in us is shaken. Between the "internal server error," the support form failing, and the poor call quality you experienced, it sounds like you hit a perfect storm of technical and communication breakdowns. That is not the way we want to do business. Regarding the tickets: for many major sporting events and high-demand games, the primary ticket issuers (like the leagues or specific stadiums) often don't release the actual barcodes until 24 to 48 hours before kickoff or tip-off. This is a common industry practice designed to prevent fraud and unauthorized reselling. While your seats are confirmed and held in our system, the actual digital file often literally doesn't exist yet for us to send to you. However, that doesn't excuse the lack of a confirmation email or the broken links on our site. I want to make this right immediately. I have left you a message, but please call us at 202-7190-0385 and ask for Justin. I look forward to speaking with you. Best, Justin Manager of Customer Service

Hi! I am so happy I could help you out with that! There is nothing more stressful than losing a voucher right when you’re ready to use it, especially on a weekend when you might expect to wait until Monday for a fix. Getting back to you within 10 minutes is exactly the kind of "speedy rescue" we aim for! I’m thrilled we could turn that "oh no" moment into a 5-star experience so quickly. Thank you so much for the wonderful review. Now that you have that voucher number back, I hope you have an absolutely amazing time! Justin Manager of Customer Service

Hi, Thank you for your feedback. Your recipient did contact us and it looks like they did not redownload the replacement gift card from their account which lead to an issue. We have sent them the corrected replacement gift card and they should have no issues. Thank you again for contacting us, and please let us know if you need any additional assistance. Best, Justin Manager of Customer Service

Hi! I am so happy to hear that! Lloyd is on fire with these reviews lately, and I’m thrilled he was able to make your Mother's Day shopping so easy. Mother’s Day can be a high-pressure time to find the perfect gift, so I’m glad he could provide the kind of support you (and everyone!) deserve to get those gift cards sorted without any stress. There is nothing better than knowing a gift is ready to go for such a special day. I will definitely pass your thanks along to him—he’ll be so happy to know he helped make your Mother's Day prep a success! Justin Manager of Customer Service

Hi! That is such a massive compliment, and I couldn't agree with you more! Lloyd is a huge asset to our team, and we know exactly how lucky we are to have him. In a world where customer service can sometimes feel automated or distant, Lloyd really prides himself on being a real person who truly cares about getting things right. It’s "rare" because he genuinely treats every request like he’s helping out a friend. I am going to make sure he sees this—it’s feedback like this that keeps him (and all of us) motivated to keep doing what we do. Thank you for taking the time to recognize his hard work! Justin Manager of Customer Service

Hi! I am so happy to hear that! Lloyd really does have a knack for breaking things down into simple, easy steps so you aren't stuck dealing with technicalities when you should be getting excited about your plans. Speed and clarity are exactly what we aim for, and I’m thrilled Lloyd was able to live up to that for you. I will be sure to pass your kind words along to him! Thank you for choosing Giftory! Justin Manager of Customer Service

Hi! It was truly my pleasure! I’m so glad I could jump in and help you out quickly. We know that when you have a question or a request, you don't want to be left waiting around, so I'm happy I could get back to you promptly. Thank you so much for the shout-out—it really makes my day to know I could make your experience a bit easier. If you need anything else as you get ready for your adventure, you know where to find me! Justin Manager of Customer Service

Hi! Thank you so much! It was truly my pleasure to help you out. I always aim to make sure our customers feel supported and taken care of, so I’m really happy to hear you had a great experience. If there is anything else you need as you get ready for your next outing, please don't hesitate to reach out. I’m always here to help! Justin Manager of Customer Service

Hi! I am so glad I could help you get those tickets straightened out! It’s an easy mistake to make, and the last thing I want is for you to show up at the theater with the wrong vouchers. I’m happy we could get the correct AMC tickets into your hands quickly so you can just focus on the popcorn and the movie. Thank you so much for the kind words—it was a pleasure helping you out! Justin Manager of Customer Service

Hi! I am so happy we could exceed your expectations! We know the anticipation that comes with booking an adventure, so we always try to move as fast as possible—even on weekends. I’m especially glad we were able to coordinate those preferred times for you. While we try to keep everything synced perfectly, sometimes our partners have extra availability on their own calendars, and I’m thrilled our team was able to bridge that gap and get you exactly what you wanted. Thank you for the wonderful feedback on our turnaround time. I hope you have an incredible time at your activity! Justin Manager of Customer Service