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健康与医疗

GlassesPros.com

101 条评价

3.9101 条评价
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关于 GlassesPros.com

数据更新
网站
glassespros.com
分类
健康与医疗
所在地
United States · Blaine, WA
状态
待认证
差评回复率
67%(18/27 条)
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GlassesPros.com靠谱吗?

GlassesPros.com(glassespros.com)在 OK.one 的综合评分为 3.9 分(满分 5 分),基于本站收录的 101 条用户评价,属于健康与医疗分类,口碑一般。20% 的评价为 1 星,差评比例偏高;商家回复了 67% 的差评。数据最后更新于 2026-08-10。

用户怎么说

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Chuck Hammond · 写过 2 条评价 · 体验于 2023-12-14 ·

我很满意

GlassesPros.com 回复2023-12-15

Dear Chuck, We would like to express our appreciation for your positive review. We are thrilled to hear that you are satisfied with your purchase from our family-owned and operated business. Your feedback means a great deal to us, and it serves as a testament to our commitment to providing excellent products and services to our customers. Thank you for your support and for choosing us for your eyewear needs. If you ever have any further questions or require assistance in the future, please do not hesitate to reach out. We are here to help you. Best regards, The GlassesPros Team

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Alexander Rodriguez-Ramirez · 写过 1 条评价 · 已认证 · 体验于 2023-11-28 ·

完美契合

我喜欢这个产品

GlassesPros.com 回复2023-12-15

Dear Alexander, We want to extend our gratitude for your positive feedback regarding your Modern Plastics Elwood frame. Your satisfaction is of utmost importance to us, and we are happy to hear that you are pleased with your purchase. Your support of our business is highly valued, and we take great pride in caring for our customers. Thank you for taking the time to share your thoughts and experience with us. Should you ever have any further questions or require assistance in the future, please feel free to reach out. We are here to assist you. Best regards, The GlassesPros Team

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J Mills · 写过 1 条评价 · 体验于 2023-12-12 ·

轻松浏览网站以查找内容...

轻松浏览该网站以找到我需要的内容。根据要求提供快速有用的帮助。

GlassesPros.com 回复2023-12-19

Thank you for your feedback! Your review means a lot to us and it is great to hear that you found our website user-friendly and our assistance timely and effective. We strive to maintain a straightforward and efficient service for all our customers. If there's anything else you need or if you have suggestions on how we can improve further, please don't hesitate to let us know. We're always looking to enhance our customer experience.

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Mary Sloneker · 写过 1 条评价 · 已认证 · 体验于 2023-11-20 ·

正是我们想要的

正是我们想要的。然而从下单到到货一共花了18天😞

GlassesPros.com 回复2023-12-18

Dear Mary, We want to express our sincere appreciation for your feedback and review. We are delighted to hear that our products have met your expectations. We understand that there was an extended wait for the arrival of your frames, and we apologize for any inconvenience this may have caused. Your patience and understanding during this time are truly appreciated. Your support and business mean a great deal to us, and we are committed to continuously improving our services to better serve you in the future. If you have any questions or require assistance, please do not hesitate to reach out. We are here to help. Warm regards, The GlassesPros Team

D
Diego Jimenez · 写过 1 条评价 · 已认证 · 体验于 2023-11-21 ·

进来时破损并取消了订单...

进来时破损并取消了订单,但这样做没有意义。服务很糟糕,而且没有回复。

GlassesPros.com 回复2023-12-17

Dear Diego, We apologize for the inconvenience you experienced with your damaged frames. Your satisfaction is essential to us, and we take this matter seriously. We have taken immediate action to address this issue by sending you a replacement for your damaged frames. You should receive the replacement soon. If you have any further questions or need assistance, please do not hesitate to reach out to our customer support team. They are here to assist you and ensure that your eyewear needs are met to your satisfaction. Once again, we apologize for any inconvenience this may have caused and appreciate your understanding. Thank you for choosing us for your eyewear needs, and we look forward to providing you with a better experience in the future. Best regards, The GlassesPros Team

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Ross Lane · 写过 1 条评价 · 已认证 · 体验于 2023-11-16 ·

还是没戴眼镜?

还是没戴眼镜。不确定我是否被骗了。电子邮件未回复。大美女

GlassesPros.com 回复2023-12-17

Dear Ross, We are pleased to see that your glasses have been successfully delivered to you. As a family-owned, and operated business, we take customer concerns seriously and strive to ensure a positive experience for all our valued customers. If you have any further questions or require assistance with anything related to your eyewear or order, please do not hesitate to reach out to us. Thank you for choosing us for your eyewear needs. We appreciate your trust in our services, and we are here to help you in any way we can. Best regards, The GlassesPros Team

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Robert Melfi · 写过 1 条评价 · 已认证 · 体验于 2023-11-15 ·

良好的沟通

良好的沟通。 交付正确的产品

GlassesPros.com 回复2023-12-16

Dear Robert, Thank you for taking the time to leave a review, and we appreciate your feedback. We are pleased to hear that you had a positive experience with our communication. We hope that you are enjoying your new Easy Clip sun clip frame. Your satisfaction is our priority. Your support and business with us are genuinely appreciated, and we look forward to serving you again in the future. If you have any questions or require further assistance, please feel free to reach out to us. Best regards, The GlassesPros Team

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Pamela Smith · 写过 3 条评价 · 已认证 · 体验于 2023-11-15 ·

很高兴得到替代品

很高兴得到替代品。不得不和一个人谈论订单。他非常乐于助人。唯一的问题是我没有意识到太阳镜是从加拿大远道而来的!

GlassesPros.com 回复2023-12-16

Thank you for your feedback regarding your replacement order. We're pleased to hear that you had a positive experience with our customer service team and that they were able to assist you effectively. Regarding the shipping of your sunglasses from Canada, we apologize if this wasn't made clear at the time of your order. We appreciate you bringing this to our attention, as it helps us improve our communication about shipping logistics in the future. Thank you for choosing Glasses Pros, and we hope to continue providing you with quality service.

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Jeanine L · 写过 1 条评价 · 已认证 · 体验于 2023-11-14 ·

最好的交易在那里!

我得到了我所需要的东西,费用大约是从我的眼科医生办公室购买它们的一半。在可预见的未来,我将与 GlassesPros.com 开展业务。

GlassesPros.com 回复2023-12-16

We're delighted that you found exactly what you needed at Glasses Pros, and even more so that you found our pricing to be so favorable compared to other options. It's our goal to provide great products at affordable prices, and feedback like yours tells us we're on the right track. We're so happy to hear that you'll be choosing us for your future eyewear needs. Our team is always working to bring the best deals and a wide range of options to our customers. Thank you for your support and for sharing your experience. We look forward to serving you again soon!

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Satisfied Customer · 写过 2 条评价 · 体验于 2023-10-10 ·

优秀企业

我最近订购了两副处方复杂的眼镜。该公司以合理的价格提供优质的产品,并确保产品制作正确。我遇到了一个小问题,与许多其他公司不同,他们以关心和理解的方式很快解决了它。我强烈推荐它们来满足您家人的所有眼镜需求。 我相信他们会给您提供他们为我提供的优质服务。

GlassesPros.com 回复2023-12-14

Thank you for sharing your experience with us! We're really glad to hear that your order, especially with a complex prescription, was handled to your satisfaction. It's important to us that each pair of glasses we provide meets the specific needs of our customers, and we're happy to know we achieved this for you. Your recommendation means a lot to us, and we're grateful for the trust you've placed in Glasses Pros for your family's eyewear needs. We're committed to maintaining this level of service for all our customers. Thank you again for choosing Glasses Pros. We look forward to continuing to provide you with excellent service in the future!

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Stevie · 写过 1 条评价 · 体验于 2023-11-29 ·

我还没收到眼镜!!

我还没收到眼镜!!!我几周前订购的。我从未收到过跟踪号码。我所知道的是,一个多星期前,我收到一封电子邮件通知,说它已经发货。我不知道它是否还在路上,或者是否已被盗,或者这是否是一家合法公司。

GlassesPros.com 回复2023-12-16

Thank you for your message, and we apologize for the initial confusion and delay in the delivery of your glasses. We understand how important it is to receive orders on time, especially when it comes to something as essential as eyewear. Regarding the tracking number, it should have been included in the shipping confirmation email. We're sorry if this wasn't clear or if there was any oversight in communication. Our team is taking note of this to improve our notification process. We're relieved to know that you have now received your glasses, albeit later than expected. The delay was due to factors beyond our control, and we sincerely apologize for any inconvenience this may have caused. At Glasses Pros, we're committed to ensuring a smoother and more efficient process in the future. Your feedback is invaluable to us as it helps us enhance our services. If there's anything more we can assist with or if you have any comments about the glasses, please feel free to reach out. Thank you for choosing Glasses Pros, and we hope to serve you better in any future orders.

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Ellen Lindler · 写过 1 条评价 · 已认证 · 体验于 2023-11-29 ·

我不相信这个世界上的任何事情……

我不相信这个世界上有什么是完美的。每个人和每件事都至少有一个微小的缺陷。体验很好。我希望我的相框收到时符合我的预期。

GlassesPros.com 回复2023-12-14

Thank you for your honest feedback. We share your hope that the frames you've chosen will meet your expectations. Your satisfaction is important to us, and we're eager to hear your thoughts once you receive your frames. Thank you for choosing Glasses Pros, and we look forward to your continued feedback when you receive your new frames!

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Galindo Galindo · 写过 2 条评价 · 已认证 · 体验于 2023-11-28 ·

眼镜专业人士...他们知道!

你们提供的优惠价格真是太棒了。

GlassesPros.com 回复2023-12-14

Thank you for your enthusiastic feedback! At Glasses Pros, we strive to offer a wide range of products at competitive prices and it's great to know that our efforts are recognized. Reading your comment is a big encouragement to our team. We continuously balance affordability with quality, ensuring that we provide the best value for our customers. Thanks again for choosing Glasses Pros and for your kind words. We're here to offer great prices on great products, always keeping your needs in mind.

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Sheila Sawyer · 写过 2 条评价 · 体验于 2023-11-25 ·

优质的客户服务,优质的产品

我做了白内障手术,并为一副旧眼镜订购了错误的颜色,数字褪色且难以辨认。客户支持非常有礼貌和乐于助人,要求提供图片,并得到正确的号码。色调已停产,因此他们发送了可爱的框架/色调作为替代品。我强烈推荐、信任并将从 glasspro 购买我未来的眼镜。 Glassespro 干得好!

GlassesPros.com 回复2023-12-14

We're genuinely pleased to hear about your satisfying experience with our customer service and the product you received. It's rewarding to know we could assist you effectively, especially considering the challenges you faced with your previous glasses. Your recommendation and decision to continue choosing Glasses Pros for your future eyewear needs are greatly appreciated. It's our priority to ensure that each of your experiences with us is rewarding and meets your expectations.

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Russell Robinson · 写过 1 条评价 · 体验于 2023-11-23 ·

很棒的网站,轻松查看!

GlassesPros.com 回复2023-12-14

Thank you for your positive feedback about our website and the checkout process! It's truly great to hear that you found it straightforward and user-friendly. At Glasses Pros, our goal is to make your online shopping experience as seamless as possible. We truly appreciate your comments, as they encourage us to continue enhancing our services. Thank you again for choosing Glasses Pros. We look forward to serving you in the future with the same ease and efficiency.

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Chris Peterson · 写过 1 条评价 · 已认证 · 体验于 2023-11-03 ·

我收到了订购的眼镜

我收到了订购的眼镜,谢谢

GlassesPros.com 回复2023-12-14

We're very happy to hear that your glasses arrived just as you ordered. At Glasses Pros, our team works tirelessly to ensure that every order is fulfilled with the utmost precision and care. We greatly appreciate your feedback as it's crucial for us in maintaining and improving our standards. Should you have any specific aspects of the glasses or your experience with us that stood out, do let us know. Every detail helps us in our mission to provide an unparalleled service.

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James Vieaux · 写过 1 条评价 · 已认证 · 体验于 2023-11-01 ·

原来的订单

原始订单 #000012978 包含折扣。它没有被应用。 承诺 12 天内交货。 (15天后就到了。

GlassesPros.com 回复2023-12-15

Dear James, We want to express our appreciation for your feedback regarding your Easy Twist clip on frame. Based on our records, we have noted that a 15% promotional discount was applied to your order. We understand that there was an extended wait for your frame, and we sincerely apologize for any inconvenience this may have caused. Your support of our family-owned and operated company is highly valued, and we are committed to providing you with the best service possible. If you ever have any questions or require assistance in the future, please feel free to reach out to us. We are here to help you. Best regards, The GlassesPros Team

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Ajayi Taiwo · 写过 1 条评价 · 体验于 2023-11-07 ·

快速可靠

美妙而流畅

GlassesPros.com 回复2023-12-18

Dear Ajayi, We want to extend our thanks for your recent purchase. We are glad to hear that you are satisfied with our service. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're here to help. Once again, thank you for choosing us, and we look forward to serving you again in the future. Best regards, The GlassesPros Team

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Charlene Thornton · 写过 1 条评价 · 已认证 · 体验于 2023-10-25 ·

新眼镜框评论

沟通没有问题,仔细解释了步骤和时间线。框架按他们所说的时间交付,并且对于设计师框架来说价格合理。 非常感谢

GlassesPros.com 回复2023-12-15

Dear Charlene, We would like to extend our gratitude for your review and feedback. Your input is incredibly valuable to us, as it helps our company grow and gain valuable experience in providing the best products and services to our customers. Your business and support are highly appreciated, and we want to assure you that we are here to assist you with any future eyewear needs you may have. If you ever have any questions or require further assistance, please do not hesitate to reach out to us. Your trust in us is deeply valued, and we look forward to continuing to serve you in the future. Best regards, The GlassesPros Team

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PJ · 写过 2 条评价 · 已认证 · 体验于 2023-10-25 ·

伟大的!!!

伟大的!产品与描述一致并及时收到!

GlassesPros.com 回复2023-12-16

We are delighted to hear that you are pleased with your Di Caprio frame. Your feedback is important to us, and we genuinely appreciate your support. If you ever have any questions or need assistance with our products in the future, please do not hesitate to reach out to us. Thank you for choosing us for your eyewear needs, and we look forward to serving you again whenever you require our services. Best regards, The GlassesPros Team