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健康与医疗

GlassesPros.com

101 条评价

3.9101 条评价
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关于 GlassesPros.com

数据更新
网站
glassespros.com
分类
健康与医疗
所在地
United States · Blaine, WA
状态
待认证
差评回复率
67%(18/27 条)
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GlassesPros.com靠谱吗?

GlassesPros.com(glassespros.com)在 OK.one 的综合评分为 3.9 分(满分 5 分),基于本站收录的 101 条用户评价,属于健康与医疗分类,口碑一般。20% 的评价为 1 星,差评比例偏高;商家回复了 67% 的差评。数据最后更新于 2026-08-10。

用户怎么说

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Michael · 写过 6 条评价 · 体验于 2024-10-12 ·

远离这个地方!

不惜一切代价避开这个地方!不要被他们低廉的价格所欺骗!省去麻烦,从更有信誉的公司购买眼镜。运输速度慢得离谱,退货过程更是一场噩梦。由于我不在,我错过了 5 天的退货窗口,现在我手里拿着一盒未开封的眼镜,GlassesPros 拒绝收回。在当今时代,这是完全不可接受的。远离! 回复卖家的评论:任何人都可以看到,只有当你被迫公开投诉时,他们的客户服务才会发挥作用。谢谢,但不用谢。我会避开这个地方,并确保警告我认识的每个人也这样做。请记住,在这里追逐低价只会导致沮丧和头痛。

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Mahogany Moton · 写过 1 条评价 · 体验于 2024-07-18 ·

我发现 GlassesPros.com 大约 3...

大约 3 年前,我从当地验光师以零售价购买的一副眼镜被弄坏后,我发现了 GlassesPros.com。 GlassesPros.com 以批发价出售相同的镜架。我们谈论的是 23.60 美元,而我最初花费的是 236 美元。 我最近购买的一对镜框出现了问题。客户服务响应迅速,并快速且没有问题地为我提供了一副替换镜框。我强烈推荐 GP 作为您的下一副镜架。

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Thomas · 写过 1 条评价 · 体验于 2024-05-29 ·

不接受退货

尽管他们的网站宣传镜框“无忧退货”,只要您在收到订单后 5 天内启动 RMA 流程,但实际上所有销售都是最终的,因为他们不响应退货请求,也无法联系他们。 我于 5 月 29 日订购了一些相框,于 6 月 4 日收到,决定退货,并于 6 月 6 日提出退货请求。 截至6月24日,我还没有收到任何回复。 当你尝试在他们公布的工作时间给他们打电话时,你只会收到一段录音,告诉你在他们的网站上打开客户服务票,但他们没有回应。 当您尝试向他们发送电子邮件时,您只会收到一封自动回复,打开另一张客户服务票证……他们也不会回复。 我给他们 2 颗星的唯一原因是因为我确实收到了我订购的东西,但如果我知道如果我不喜欢它就无法退货,我就会从别人那里购买。 希望这次审查能让他们做出回应。 否则,我将不得不提起 PayPal 争议,因为截止日期即将到来。

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Nicole Klein · 写过 1 条评价 · 体验于 2024-06-19 ·

请勿与该公司开展业务!

请勿与该公司开展业务!他们甚至不值得一颗星。我已经等了一年多了,是的,一年多了,他们才给我 4 岁的儿子寄来眼镜。一个又一个的借口,现在他们甚至不回应我的状态询问。我下订单的那天,他们非常友善且乐于助人,他们要求我留下 5 星级评论,我照做了。这对我来说很愚蠢,因为我以前从未经历过这样的事情,老实说仍然不敢相信他们经营这样的业务。因此,我预先支付了费用,但从未收到第二副眼镜。他们也拒绝承认我的退款请求。我有所有电子邮件通信的屏幕截图,如果有人想查看证据,我可以发布这些屏幕截图。我也不相信有人还在等待 2023 年 5 月 22 日下的订单。荒谬的

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Winston Dy · 写过 2 条评价 · 体验于 2024-03-17 ·

不可靠的客户服务和欺诈性保修广告

大约一年前,我订购了两副眼镜。他们有 50% 的促销优惠。我注意到我的其中一个镜框的镜腿上有一条轻微的裂缝。我向 glasspros 客户服务报告了该裂纹。他们立即给我寄了一个替换镜腿,但它被划伤了。我告诉他们这个问题,他们给我寄了一个新的镜腿。新的镜腿不太适合我的镜框。它不会完全打开,因为它存在制造缺陷。我向客户服务部门报告了这一情况,他们告诉我,我已经收到了两个替换手臂,所以他们不能再为我做任何事情了。他们并不关心这两个替代品是否令人满意。他们基本上告诉我要支付当地眼镜店的帮助费用,即使它仍在他们的保修期内。我对他们缺乏对我的问题的客户服务感到不满意。我不会向任何人推荐这个卖家。他们没有信誉,也不配做生意。

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Michael Rowlings · 写过 1 条评价 · 体验于 2023-09-25 ·

得到了正确的 Rx 标记..

Rx 正确无误... 眼镜与描述的一样...我希望他们能更好地解释眼镜的尺寸。这些镜框对于我的脸来说太小了,我觉得相对于面部尺寸更好地解释镜框尺寸将有助于我获得合适的镜框。

GlassesPros.com 回复2024-01-09

Dear Michael, We are truly grateful for the review and feedback you've shared with us. Taking the time to write us a review is greatly appreciated, and your input is invaluable in helping us improve our services. We are particularly pleased to hear that your lens prescription was correct and aligned perfectly with your needs. Our team strives for excellence in every aspect of our service, and knowing we've met your expectations is very rewarding. Your thoughts on how we can enhance our platform are noted and appreciated. We are continuously exploring new features to make our services even better. Thank you once again for your support and business with us. Warm regards, The GlassesPros Team

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gregmielcarz · 写过 2 条评价 · 已认证 · 体验于 2023-12-15 ·

简单的订购流程。

GlassesPros.com 回复2024-01-07

We are truly grateful for the review you left us. Thank you for taking the time to leave us your feedback. If you have any questions or need assistance with any future eyewear purchases, please do not hesitate to reach out to us. We're here to help ensure that your experience with Glasses Pros continues to be a positive and fulfilling one. Warm regards, The GlassesPros Team

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Beth Kroll · 写过 1 条评价 · 已认证 · 体验于 2023-12-19 ·

运输缓慢

12月19日下单,广告上说12月27日发货,但还没到。

GlassesPros.com 回复2024-01-04

Dear Beth, We sincerely appreciate you taking the time to provide us with your feedback. Your input is invaluable to us as we strive to improve our services. We apologize for any inconvenience you may have experienced with your frame order. Over the holiday season, our operations have been minimal, and we are also in the midst of servicing our management system, which has affected our overall operations to some extent. However, we are pleased to inform you that your order has been shipped. You should be able to monitor the shipment's progress and get an estimated delivery date through this tracking information. We thank you immensely for your patience and understanding during this time. As a family-owned company, your support means a great deal to us, and we are committed to ensuring that your experience with our service is positive and satisfactory. If you have any further questions or need additional assistance, please don't hesitate to reach out. We are here to help and value your business. Thank you once again for choosing us and for your continued support. Best regards, The GlassesPros Team

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Ana H · 写过 1 条评价 · 已认证 · 体验于 2023-12-20 ·

性感的红框。

我喜欢这副眼镜。价格惊人。我最初是在 2017 年凭处方购买的,并支付了 200 美元。我坐在框架上,决定上网看看是否能找到框架。我不仅找到了它,而且价格也很惊人。

GlassesPros.com 回复2024-01-05

Dear Ana, Thank you for taking the time to leave a review and share your feedback with us. We truly appreciate your continued support of our business. It's wonderful to hear that our efforts to offer great prices on eyewear have met your needs. Our goal is always to provide both quality and value to our customers, and it's rewarding to know we've achieved this with your experience. We hope you have a great day, and we look forward to the opportunity to serve you again in the future. Your satisfaction is our top priority, and we are grateful for customers like you. Best regards, The GlassesPros Team

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Lori Russell · 写过 1 条评价 · 已认证 · 体验于 2023-12-04 ·

还没收到

还没收到。我什至不知道如何追踪他们。没有更新...

GlassesPros.com 回复2024-01-04

Dear Lori, Thank you for your recent order with us. We wanted to provide you with an update regarding the delivery of your purchase. According to the tracking information, your order has been shipped and an attempt to deliver it was made. We have ensured that all the tracking details have been relayed to your email address provided during the order process. You can use this information to check the status and manage the delivery of your order. We genuinely appreciate your review and feedback, as it is crucial for us to continuously improve our services. If there are any further questions or if you need assistance with your current order or anything else, please feel free to reach out to us through our support email channel. Our team is committed to providing you with the assistance you need. Your satisfaction is our top priority, and we're here to help in any way we can. Thank you once again for choosing our services, and we look forward to your continued support. Best regards, The GlassesPros Team

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Omar Shekoory · 写过 1 条评价 · 已认证 · 体验于 2023-12-16 ·

交货快,质量好

GlassesPros.com 回复2024-01-04

Dear Omar, Thank you so much for taking the time to leave a review of our services. We genuinely appreciate your feedback. As a family-owned and operated company, the satisfaction of our customers is at the heart of everything we do. Your thoughts and opinions are invaluable to us in maintaining and improving the quality of our service. Please know that we are always here to assist you with any future eyewear purchases or inquiries you may have. Whether you're looking for advice on new styles, need help with fit, or have any other questions, our team is dedicated to providing you with the best possible assistance. Best regards, The GlassesPros Team

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Michael Malone · 写过 1 条评价 · 已认证 · 体验于 2023-12-15 ·

处理订单非常慢

处理订单非常慢。 不要更新您的订单状态。

GlassesPros.com 回复2024-01-04

Thank you for taking the time to share your feedback. We sincerely apologize for how long you have had to wait for your new frames. Please understand that during the holiday season, courier services used by both our company and our suppliers experience delays. You should receive an email notification with tracking information once we have shipped your new frames. Thank you for your patience and understanding. We value your business and are committed to providing you with the best service possible.

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Stephen Warren · 写过 1 条评价 · 已认证 · 体验于 2023-12-13 ·

快速运输和精心照顾……

快速运输和对火焰的精心照顾。 框架非常漂亮并且非常合适。

GlassesPros.com 回复2024-01-04

Dear Stephen, Thank you sincerely for taking the time to leave us a review and share your feedback. We are thrilled to hear that our services met your needs and expectations. Your satisfaction is our top priority, and knowing that we've been able to deliver on this is immensely rewarding for our team. We truly appreciate your support and choosing us for your eyewear needs. It means a lot to us to have earned your trust and business. Should you have any future questions or needs related to eyewear, please do not hesitate to reach out to us. We are always here to assist you, whether it's for advice on new products, fitting, or any other inquiries you might have. Best regards, The GlassesPros Team

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Destiny Zendejas · 写过 2 条评价 · 已认证 · 体验于 2023-12-04 ·

正宗网站!

由于一些评论而持怀疑态度,但订购了 2 副眼镜,一周后就收到了!强烈推荐!!!!

GlassesPros.com 回复2024-01-04

Dear Destiny, We are truly grateful for your review and the time you took to provide us with your feedback. Your trust in us as your eyewear provider is deeply appreciated. As a family-owned and operated company with several years in operation, we place immense value on the experiences and satisfaction of our customers. Knowing that your eyewear has met your needs brings us great joy and reinforces our commitment to delivering quality products and services. Thank you once again for your support and for choosing us for your eyewear needs. It is customers like you who make our work so rewarding. We look forward to continuing to serve you in the future. Best regards, The GlassesPros Team

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Adam · 写过 5 条评价 · 已认证 · 体验于 2023-12-14 ·

快速运输

快速运输。品质优良,价格令人难以置信。

GlassesPros.com 回复2023-12-19

Dear Adam, Thank you so much for taking the time to leave us this fantastic review! We are thrilled to hear that you were satisfied with the fast shipping and the quality of our products. Our team works hard to deliver the best service and it's rewarding to know that our efforts are making a positive impact. Your satisfaction is our top priority, and we're glad we could exceed your expectations. If you have any questions or need further assistance, we're always here to help. Thank you for choosing us and for sharing your experience. Warm regards, The GlassesPros Team

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Tina Johnson · 写过 1 条评价 · 已认证 · 体验于 2023-12-04 ·

优质的服务,准时到达

我儿子总是打破他的框架。很容易找到我需要的他的镜片的确切镜框。准时来了。

GlassesPros.com 回复2023-12-19

Dear Tina, We are truly grateful for your support and for choosing our family-owned business for your son's glasses. It means a great deal to us that you were able to find exactly what you needed with us. Thank you once again for trusting us with such an important purchase. If there's anything else you need or any further feedback you wish to share, please don't hesitate to reach out. Warm regards, The GlassesPros Team

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Stacie Tavera · 写过 1 条评价 · 已认证 · 体验于 2023-12-17 ·

购买方便

放心购买,还在等发货通知。

GlassesPros.com 回复2023-12-19

Thank you for your review! We appreciate your patience as you await your new frame. Once we receive your frame from the supplier we will send it out to you and, at that point, you will receive an email notification including the tracking number for your order. We're committed to keeping you informed and ensuring a smooth delivery process. If you have any further questions please do not hesitate to let us know.

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Kerry Fewell · 写过 2 条评价 · 已认证 · 体验于 2023-11-28 ·

眼镜很完美

眼镜很完美!我非常喜欢它们,所以今年我订购了同样的一双!来得快。价格合理。爱他们。

GlassesPros.com 回复2023-12-17

Dear Kerry, We would like to extend our gratitude for your continued support of our business. Your loyalty and feedback mean a lot to us, and we sincerely appreciate your ongoing trust in our products and services. Your satisfaction is our top priority, and your positive feedback is a testament to our commitment to delivering quality eyewear solutions. If you ever have any questions, concerns, or further eyewear needs in the future, please do not hesitate to reach out to us. We are here to assist you and ensure your eyewear experience remains exceptional. Best regards, The GlassesPros Team

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Ariel Ritcey · 写过 2 条评价 · 已认证 · 体验于 2023-11-28 ·

很棒的太阳镜!

GlassesPros.com 回复2023-12-19

We're so happy to hear that you're enjoying your new sunglasses! Thank you for choosing Glasses Pros and for taking the time to leave a review.

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Muriel Benjamin · 写过 1 条评价 · 体验于 2023-12-05 ·

很棒的经历

易于使用的网站订购框架。 有用的回复消息。 及时交货 完全按照订单。

GlassesPros.com 回复2023-12-15

Dear Muriel, We sincerely appreciate your positive feedback and kind words about your experience with our services. Thank you for taking the time to share your thoughts. Your support of our family-owned and operated business is invaluable to us, and we are grateful for your trust in us. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. Once again, thank you for choosing us, and we look forward to continuing to provide you with excellent service. Warm regards, GlassesPros Team