Glossybox（glossybox.co.uk）在 OK.one 的综合评分为 3.7 分（满分 5 分），基于本站收录的 201 条用户评价，属于美丽与健康分类，口碑一般。评价两极分化：65% 给出 4 星及以上，同时 26% 打了 1 星；商家回复了 93% 的差评。数据最后更新于 2026-08-10。
下了订单，几分钟后就收到了，无故取消。
Hi, I am truly sorry your order was canceled without explanation. We understand your frustration and are looking into this issue. I’ve just sent you a message. Please take a look when you have a moment. Best Regards, Natalia
忘记了我的神秘盒子，当我去投诉时，他们告诉我他们无能为力！
Hi, We apologise for the missing item and the frustration this caused. We are reviewing our procedures to prevent this. I’ve just sent you a message. Please take a look when you have a moment. Best Regards, Natalia
轻松订阅我的第一个盒子。是不是迫不及待想要收到它了？
我订购了第一个盒子，其中有一个免费的旧盒子。我姐姐也做了同样的事。她同时收到了她的。我只收到了七月的盒子。我询问后被告知它是分开来的。但后来收到另一封电子邮件，说它将与八月盒装一起推出。如果我不想要八月盒怎么办？这是一种让某人继续订阅的偷偷摸摸的方式，而事实上他们已经违反了自己的免费盒子条款和条件。
Hi Sarah, Thank you for leaving your review. I am sorry to hear that you have had an issue with the free gift. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message. I look forward to getting this resolved. Kind Regards, Ben
这个盒子里有可爱的产品 订购快捷方便
我发了 4 条消息并要求取消订阅，因为无法上网，但得到了自动回复，并且没有客户支持。这个盒子本身令人失望，以后肯定会选择另一个品牌而不是这个美容盒
Hi, I am truly sorry to hear about the difficulties you experienced trying to cancel your subscription and the disappointment with the box itself. We understand your frustration with the automated responses and lack of direct support. We've sent a message to your account to investigate this further. Best Regards, Natalia
喜欢这些产品，尤其是润肤露——闻起来很香
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia
优质的产品和物有所值，期待我的下一个订单
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia
给我妈妈买礼品卡太困难了，而且客户服务太慢而且不理解问题。我们花了 1.5 周的时间每天发送消息才能找到任何可能的解决方案。现在广告轰炸，不得不用两封电子邮件注册。
Hello , Thank you for your taking time to leave your review. I can see this is currently with our complaints team, I have passed this back to them to pick this back up. They will be in touch through your account. Thanks, Sam
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia
更新：不，他们根本没有解决这个问题。我的帐户因虚假广告而被扣除两项费用！这事还没解决，客服已经惊呆了。当你明显无意的时候，不要费心去道歉。 订购了七月盒，因为它附带免费礼物，它接受了促销。确认电子邮件说免费礼物，然后在发送后我收到一封道歉电子邮件，它告诉我它将随八月盒子一起提供。然后我被告知哦，好吧，但是，从人们在七月初也没有收到的评论来看，它已经用完了。显然这是一个骗局，让你订阅之后就很难退出，他们已经在向我收取八月份的费用了。骗局。
Hello, Thank you for leaving your review. I am sorry to hear of this matter, looking at your account I can see the Customer Service Team has resolved this matter. Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist. Thanks, Sam
非常棒的公司，物有所值，强烈推荐！
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia
客户服务非常好。 雷切尔（Rachel）对解决问题非常有帮助，并直接解决了问题。 谢谢瑞秋，我期待收到我的盒子😊
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia
快速简单。交货快。令人惊叹的产品
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia
很高兴收到光滑的盒子，里面的东西很棒。有一些东西我不会使用，但可以传递给其他人。我唯一的批评是米切尔用草莓奶油制成的液体腮红。我听说过他的化妆品很棒，当我看到它时我简直不敢相信，但遗憾的是这种颜色不适合我，所以我不会使用它。
Hello, Thank you for taking the time to leave your review, we value and appreciate your comments. We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback. Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist. Kind regards, Natalia
这些产品很棒而且物有所值
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia
优质的服务。快速交货和优质产品
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia
别为这个烦恼！他们会自动将您注册到多个 12 个月的合同中，这样您就被捆绑在一起。除了通过消息发送之外，没有其他方法可以取消，这会增加难度，尽管有管理订阅按钮，但您实际上无法管理它来取消。 非常重复且糟糕的术语！
Hi Sarah, Thank you for taking the time to leave a review. We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your TrustPilot account? We look forward to getting this resolved. Kind Regards, Liam
我以为这个盒子里的东西对我没有任何用处
Hello Thank you for leaving your review. I am sorry to hear that you have not had the experience we strive to provide on this occasion with your monthly box. I have sent you a message via your account to help resolve this matter. Please may I kindly ask you to take a look at this when you are able to do so? Kind Regards, Kayleigh
共 201 条符合条件的评价