Thank you so much sharing this incredibly detailed and thoughtful experience using our product. We’re truly happy to hear how impactful AYO has been for both your travel and daily routine, especially during challenging winter months and time zone shifts.
It’s wonderful to know that the convenience of the glasses and the circadian guidance helped you adjust your sleep schedule so quickly and sustainably. Thank you for your trust, and for choosing for quality.
We’re grateful to have you as part of the AYO community and we look forward to supporting you further in your AYO journey!
Kind regards,
AYO team
Hello and thank you for the update. Please accept our sincere apologies about the delay with the delivery of your order. Please note that we guarantee delivery and will make sure you receive your AYO promptly. We will promptly gather more details on the delivery status and get in touch with you to assist you.
Thank you for the patience and we apologize for the inconvenience.
Kind regards,
AYO team
Thank you so much for your wonderful and thoughtful review! We're truly grateful you took the time to share your experience. It means a lot to hear how well AYO has fit into your busy life and how our support team could help make things right so seamlessly.
We're especially happy to know the glasses are making a positive difference in your mood and sleep. That’s exactly what we aim for. 😊 Your feedback about the app and suggestions for shift workers are incredibly valuable, and we’ll definitely pass them along to our development team.
Thank you again for your kind words and trust in AYO. We're here anytime you need us, and we’re so glad to have you as part of the AYO community!
Warm regards,
AYO Team
我感受到了与 SAD 灯相同的良好效果,但我可以自由地四处走动,同时获得每日所需的光量!眼镜轻便舒适。强烈推荐
AYO 回复2026-01-11
Thank you very much for taking the time to share your impressions of AYO so far. We are glad to hear that you are enjoying the same good effects from AYO as your SAD lamp but with the added benefit of freedom to move around freely during the session.
We look forward to supporting you in your AYO journey!
Kind regards,
AYO team
T
Travis · 写过 1 条评价 · 已认证 · 体验于 2025-12-16 ·
★★★★★
优秀的客户服务
优秀的客户服务,非常快的响应时间。有一个订单无法及时到达,并很快发货了另一个订单。
AYO 回复2026-01-03
Thank you so much for taking the time to share your feedback about our customer support team. We are glad that we were helpful and look forward to supporting you further in your AYO journey!
Kind regards,
AYO team
H
Hannah de Leon · 写过 1 条评价 · 已认证 · 体验于 2025-11-06 ·
Hi Hannah,
Thank you so much for sharing your thoughtful experience with AYO.
We’re thrilled to hear that you’re enjoying the device, especially the Biohacker mode, and finding it so helpful even at 61° N.
We truly appreciate your detailed suggestions. We've shared your feedback with our product development team as such ideas are exactly the kind of insights that help us improve.
Regarding the slide-out blue part of the case, we completely understand your point. While the design is generally quite sturdy and we haven’t had any cases of it breaking, your feedback is definitely valid and something we’ll keep in mind moving forward.
Thanks again for being part of the AYO community and for helping us get even better.
Warm regards,
The AYO Team
L
Louis Wagner · 写过 1 条评价 · 已认证 · 体验于 2025-12-16 ·
★★★★★
非常活跃和友好
非常活跃和友好,我认为这是我最好的支持互动体验之一
AYO 回复2025-12-30
Thank you so much for sharing your impressions with our support team. We are very happy to hear that you feel this way!
Kind regards and Happy Holidays,
AYO team
Thank you so much for your kind words and for sharing your experience with AYO! We're truly honored to hear that AYO has made a positive impact - not only for your clients but for you personally as well. We look forward to supporting you further in your AYO journey!
Happy Holidays and all the best in 2026!
Kind regards,
AYO Team
D
Daniel Vein · 写过 1 条评价 · 体验于 2025-12-14 ·
★★★★★
游戏规则改变者
游戏规则改变者!第一天就注意到能量的差异。我使用过其他灯箱,这让它们大吃一惊。
AYO 回复2025-12-16
Thank you so much for sharing your impressions of the device, We are very happy to hear that you have experienced positive results already from the first day of using AYO. We look forward to supporting you further in your AYO journey!
Kind regards and Happy Holidays!
AYO team
C
Christian A. Guier, MD · 写过 2 条评价 · 体验于 2025-12-01 ·
Thank you so much for taking the time to share with your experience! We're glad we could resolve the issue quickly and that you had such a positive experience with our team. Your kind words truly mean a lot to us. Thank you for choosing AYO!
We look forward to supporting you further in your AYO journey.
Kind regards,
AYO team
Thank you so much for taking the time to share your initial impressions with AYO so far! We're happy to hear that your AYO is working well for you, even without the app. While the app allows customization of the light intensity, duration and light color and can enhance the experience with personal recommendations, it's absolutely fine to use AYO without the app, of course.
We look forward supporting you in your AYO journey!
Kind regards,
AYO team
Thank you so much for your kind words! We're thrilled to hear your glasses arrived quickly and are already making a positive difference in your sleep. If you ever need anything, we're here for you. Sleep well and Happy Holidays!
Kind regards,
AYO team
Thank you so much for taking the time to share such a detailed and thoughtful review! We're really happy to hear that you're enjoying the design, comfort, and functionality of the glasses, especially that they fit seamlessly into your routine and that the app features are working well for you. It's also great to know the shipping to the Czech Republic went smoothly and that our support team was helpful.
We truly appreciate your honest feedback regarding the case and we agree with you. It's something on our list of improvements. Insights like yours are incredibly helpful as we continue to improve the experience.
Thanks again for your support and trust in the technology. We're glad to be a part of your wellness journey!
We look forward to supporting you further in your AYO journey!
Kind regards,
AYO team
Thank you so much for sharing your initial impressions and results with AYO. We are so happy to hear that you have been enjoying it and it's made such a difference to you! We look forward to supporting you further in your AYO journey.
Kind regards,
AYO team
B
Baumer · 写过 2 条评价 · 已认证 · 体验于 2025-12-05 ·
★★★★★
客户服务
AYO 客户服务沟通并坚持他们的产品和承诺。
AYO 回复2025-12-05
Thank you so much for your kind words. We are glad to hear you feel this way!
Kind regards,
AYO team
Dear Adriaan,
Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience with AYO hasn't met your expectations, and we appreciate the opportunity to address your concerns.
Firstly, we're sorry to hear that you found the design uncomfortable. We take product comfort and durability very seriously, and our glasses are made using high-quality materials designed to be both lightweight and functional. In addition to winning a Red Dot Award for Product Design and Quality, AYO has ben consistently praised as the most comfortable light therapy wearable on the market. That said, comfort can be a personal experience, and we’re constantly gathering user feedback to improve future designs. If you'd be open to it, we’d love to learn more about your experience and see how we can assist you further - sometimes small adjustments in wearing style or session timing can make a big difference.
Regarding your concerns about the effectiveness: AYO is designed to support better sleep, energy levels, and circadian rhythm alignment through personalized light therapy, but results can vary depending on usage consistency, timing, and individual biological factors. We’d be happy to offer personal guidance tailored to your specific goals - whether it's overcoming jet lag, improving sleep, or boosting daytime alertness. Please feel free to reach out to us directly at [email protected] so we can help you get the most out of your AYO experience.
On the topic of science, we’d like to reassure you that AYO’s technology is built upon well-established principles of chronobiology and light therapy. We’re proud to be involved in nearly 30 ongoing and completed research projects with leading universities and institutions, and we'd be more than happy to share details of these with you if you're interested.
We absolutely agree that there’s no replacement for good habits. Our product is designed to support, not replace, those habits by helping you align your body’s rhythm more effectively. It’s not a magic fix, but for many users, it’s a powerful tool when used correctly and consistently, especially when the days are short and dark and access to daylight is limited.
Thank you again for your honest feedback. We’re here to help and would appreciate the chance to turn your experience around.
Kind regards,
AYO team
Thank you so much for your kind words. We are glad to hear that our team has been able to resolve the unfortunate situation with the delivery of your AYO in a prompt and successful manner. We look forward to supporting you in your AYO journey!
Kind regards,
AYO team
Thank you so much for sharing about your experience with AYO! We're truly touched by your kind words and thrilled to hear how much AYO has helped with your CFS and insomnia. That means the world to us. It's always our goal to support our customers not just with our products, but with care and compassion too, so knowing we made your day genuinely makes ours!
Wishing you continued energy, restful sleep, and many more great days ahead!
Warm regards,
AYO Team
Thank you so much taking the time to share your powerful experience with AYO. Hearing that AYO has helped you regain stability and light during the difficult winter months means a great deal to our whole team. We are very glad that our product has become a valuable part of your approach
Thank you again for your trust and for sharing your journey. We wish you continued steadiness and well being through all seasons.
Kind regards,
AYO team