AYO (goayo.com) has a 4.8 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 60 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
C
Cathleen · 6 reviews · Experienced 2026-07-24 ·
★★★★★
Using Tech to help recovery
I don't know yet if it is helping me but the customer service is excellent! Due to an error with their system they sent me a second unit. I put it aside and figured I would gift it to my younger son (we both had brain tumors last year requiring surgery). About a month later they emailed asking if I would send it back or pay and I was going to send it back but then said that as an attorney this is their error and I should be able to keep it and give it to my son. They agreed! I have started tweaking the session, adding red light to the end to calm my eyes down and may add an evening red light session. Looking forward to playing with it more.
Reply from AYO2026-07-24
Thank you for sharing about your experience with our customer service team. We are very glad to hear that you have been satisfied with the care you have received and we look forward to supporting you further in your AYO journey. We sincerely wish you and your son a quick and full recovery!
Warmest regards,
AYO team
A
Alina · 3 reviews · Experienced 2026-07-08 ·
★★★★★
They Turned My Frustration Into Gratitude
I bought my AYO+ glasses through a third-party retailer, so technically I wasn't even their direct customer. Unfortunately, I ran into several issues right from the start: shipping fees, import taxes, pairing problems, and then I discovered that the app wasn't included with my purchase.
At that point, I honestly expected a frustrating experience. Instead, the AYO support team went above and beyond. They replied quickly, patiently walked me through troubleshooting, and when they understood my situation, they found a solution that completely changed my experience.
What impressed me most wasn't just that my problem was solved. It was the way they treated me. They showed empathy, kindness, and a genuine desire to make sure I had a great experience with their product, even though I hadn't bought directly from them.
As someone who also works with customers, I know how meaningful it is when people take the time to say "thank you." Exceptional customer service deserves to be recognized, and AYO has absolutely earned my trust and loyalty.
Thank you, Lia, and thank you to the entire AYO team. ❤️
Reply from AYO2026-07-09
Dear Alina,
Thank you so much for taking the time to share this wonderful experience! We are very happy to hear that we were able to compensate for the poor customer experience you have received from the third party seller and provide you with the support you deserve. We are grateful for your kind words about our Lia and our team and look forward to supporting you further in your AYO journey!
Kind regards,
AYO team
It was very nice and a beautiful restaurant . The food was good and the service, we had Anna as a waitress and she was very nice. The food was also very good. We will come back 🥰🥰.
Reply from AYO2026-06-29
Please note that we are not a restaurant - we are the creators of the light therapy wearable AYO. Kind regards, AYO team
I bought this for my son for Father’s Day and he tells me that it’s working and that he’s loving it
Reply from AYO2026-06-25
Thank you so much for sharing this. We are glad to hear that your son has been enjoying his AYO!
Kind regards,
AYO team
R
Rikke · 8 reviews · Experienced 2026-06-19 ·
★★★★★
I purchased a pair of AYO glasses some…
I purchased a pair of AYO glasses some time ago and I am very satisfied.
The light are well made and the glaocomfortable to wear.
The customer service was also excellent, friendly, helpful, and responsive throughout the entire process.
It is refreshing to find a company that delivers both a high quality product and great customer care. I would happily recommend them to anyone.
Thank you for a great experience
Reply from AYO2026-06-20
Thank you so much for your kind words! We are so happy to hear that you are satisfied both with the AYO product and our customer support. That made our day!
We look forward to supporting you further in your AYO journey.
Kind regards,
AYO team
Life changing product and amazing customer service.
I suffer from very bad SAD and insomnia. I first got Ayo at the beginning of March when the winter felt like it was never going to end and my mood was on the absolute floor - I felt so low, couldn't concentrate at work and had no motivation to do anything. I was also experiencing a lot of stress/anxiety that seemed disproportion to that which triggered it. Within a week my mood lifted considerably and I found I was able to cope with stress a lot better. I have tried using SAD light boxes to no avail but these glasses worked fantastically.
The improvements to sleep have been noticeable, but not to the same extent as the stress/mood improvements. That said, the sleep improvements alone would be worth the money as any improvement is welcomed when sleep is such a challenge.
The service is also absolutely fantastic. I had an issue with the item, contacted customer service explaining the issue and received a response the same day confirming that a replacement would be sent - and this was on a Saturday! I'd seen all the amazing reviews about the customer service on here, but I didn't expect it to be that good. The replacement item was dispatched the next working day, and received the day after. Really impressive.
Reply from AYO2026-05-28
Thank you so much for taking the time to share your experience in such detail. This really means the world to our entire team. Knowing that AYO helped lift your mood and made daily stress feel more manageable during such a tough stretch is exactly the kind of impact we set out to make. And we're so pleased the sleep improvements have been a welcome addition on top of that!
As for our customer service team, we'll absolutely pass your kind words along to them. We believe that great support should be a given, not a surprise, so it's wonderful to hear it came through when you needed it most.
Wishing you many more bright days ahead. Thank you for being part of the AYO community! ☀️
We look forward to supporting you further in your AYO journey!
Kind regards,
AYO Team
Excellent customer service. They responded to my report of a missing package and sent a replacement quickly.
Reply from AYO2026-05-08
Thank you so much for sharing your experience with our customer support team. We are glad to hear that we could be of help! We look forward to supporting you in your AYO journey.
Kind regards,
AYO team
B
Bartłomiej · 1 review · Experienced 2026-04-15 ·
★★★★★
Ayo Glasses
What convinced me to purchase a pair of Ayo glasses were the strong third-party reviews and the medical certifications behind the product. From a practical standpoint, they are also significantly more comfortable than other options I’ve tried, which makes it easy to wear them during everyday activities.
I also want to highlight the excellent customer service. When my pair was damaged, I was informed that a replacement would be shipped free of charge, which I really appreciated.
Overall, I highly recommend them.
Reply from AYO2026-04-15
Thank you so much for sharing your experience with the product and our support team and for the thoughtful review. We are really glad the glasses have been a comfortable fit for your daily routine.
We look forward to supporting you further in your AYO journey!
Kind regards,
AYO team
Customer service is awesome! Questions are answered very timely, explanations are provided, recommendations for using the glasses are given to help w/ user success, and reps display patience. Very satisfied!
Reply from AYO2026-04-09
Thank you so much for sharing your impressions of our customer support team. We are very happy to hear that!
We look forward to supporting you further in your AYO journey!
Kind regards,
AYO team
L
Linda · 1 review · Verified · Experienced 2026-03-16 ·
★★★★★
Experiencing better sleep
After using the AYO glasses for about 6 weeks now I am experiencing better sleep. I use with the app every morning.
Reply from AYO2026-04-03
Thank you for your review and for sharing your experience with us. We're sorry to hear you felt the instructions weren't easy to find, and we completely understand how frustrating that can be when you're just getting started.
We'd love to clarify that we actually offer guidance through several channels, precisely because different customers prefer different ways of learning:
• Our online Support Center, available anytime at https://support.goayo.com/hc/en-us, with articles, how-tos, and tips
• A step-by-step onboarding email series delivered once you register in the AYO app. These are designed to walk you through everything at a comfortable pace
• A printed manual included inside the product packaging
The daily emails you mentioned are part of that onboarding journey in the app, but that guidance (and more) is also permanently accessible on our Support Center, so you never have to wait for the next email to get the information you need.
That said, we never want any customer to feel left without support, and someone from our team will be reaching out to you personally to make sure you have everything you need to get the most out of your AYO.
Thank you again for your feedback as it helps us improve. We're here for you every step of the way!
Kind regards,
AYO team
a
ab · 2 reviews · Verified · Experienced 2026-03-09 ·
★★★★★
Excellent responsiveness and very…
Excellent responsiveness and very reasonable solution to my issue.
Reply from AYO2026-04-03
Thank you so much for your kind words and for sharing your experience! We are glad to hear that we were able to solve the issue for you and you could continue enjoying the AYO device!
We look forward to supporting you further in your AYO journey.
Kind regards,
AYO team
Kind of early to tell how affecting things, but do enjoy the bright light since I wake up 3 hours before sunrise.
Reply from AYO2026-04-02
Thank you very much for sharing your first impressions of using the device. We are glad to hear that you have been enjoying the light! If we can help with anything, please do not hesitate to reach out to us.
We look forward to supporting you in your AYO journey!
Kind regards,
AYO team
The app is quite barebones, I'd like to have a history of uses. Also changing the light setup doesn't really work even if I'm on a plus device
Reply from AYO2026-03-31
Thank you so much for taking the time to share your feedback. We really appreciate it, and it genuinely helps us improve!
We hear you on the usage history feature - it's a great suggestion, and we're happy to let you know it's already on our roadmap. We're working on bringing this functionality to the app soon, so stay tuned!
As for the light setup issue, we're sorry to hear it hasn't been working as expected. This is definitely something that should be functioning properly, and we'd love to get to the bottom of it for you. We'll reach out to you directly so we can walk you through it and make sure everything is set up just right.
Thanks again and we apologize for any inconvenience.
Kind regards,
AYO team
J
John · 4 reviews · Verified · Experienced 2026-03-09 ·
★★★★★
Makes it easier to get up in the…
Makes it easier to get up in the mornings. Great for circadian regulation!
Reply from AYO2026-03-31
Thank you so much for taking the time to share your impressions of the product. We are glad to hear that the product is helping you wake up easier in the morning and support your circadian rhythm.
Kind regards,
AYO team
I am someone who struggles so much to fall asleep. I literally can’t get my brain to shut down and stay up into the middle of the night doom scrolling. I have to wake up early for work and am DRAGGING. I recently discovered these light therapy glasses, and they have been a god-send! I’ve been using the red light therapy at night while I wind down (even if I’m watching a show) and am able to set my phone down at a reasonable time and actually fall asleep. In the morning, I pop on the blue light and wear them while I’m getting ready for the day. I’m able to focus and feel energized rather than wanting to crawl back into bed. I’m SO HAPPY I found these and that they make such a difference. I can’t recommend them enough!
Reply from AYO2026-03-20
Thank you so much for the kind words and for sharing about your experience using AYO! We're thrilled the glasses have made such a real difference in your daily routine. Hearing feedback like this means the world to us. Wishing you continued restful nights and energized mornings ahead! 🌙☀️
Kind regards,
AYO team
Wonderful product! As a busy mom who is always tired, I’m loving the glasses. I’m feeling relaxed and ready for bed and when I actually lay down, I’m ready for quality sleep!
Reply from AYO2026-03-18
Thank you for sharing your experience using AYO! We are very happy to hear that you have been enjoying it and it's been helping you get a better night's sleep!
Kind regards,
AYO Team
I am very impressed by the quality of the glasses and how lightweight and comfortable they feel while wearing them! I have found them to be very helpful for a pick-me-up during the day and for winding down in the evening.
Reply from AYO2026-03-12
Thank you so much for sharing your experience with AYO. We are glad to hear that you have found the device comfortable and effective - both during the day and in the evening!
Kind regards,
AYO team
I LOVE these glasses! So worth the investment, my sleep schedule has truly never been better!
Reply from AYO2026-03-11
Thank you so much for sharing that. We are glad to hear that you have been enjoying the use of AYO and have experienced its benefits!
Kind regards,
AYO team
S
Sakib Zaman · 2 reviews · Experienced 2026-03-02 ·
★★★★★
Above and beyond customer support
Above and beyond customer support! The cable on one side of the glasses tore and customer service replaced it without any questions asked, with a new device arriving within the same week. As a customer it’s hard to expect more than that. Other than the fact that the product itself is excellent!
Reply from AYO2026-03-09
Thank you for the kind words and for taking the time to share your experience. We’re really glad we could help quickly and that you’re enjoying the product. If you ever need anything else, we’re here to help!
Kind regards,
AYO team
This is the only product with red and blue light therapy options that I am aware of, which is why I chose it. I love the fit of the light its easy to wear around. I even wear it at the gym. I like the you can adjust the time spent with each type of light, blue, red, and blue and red. I am falling asleep faster and waking up with the blue light helps me feel alert in the mornings.
Reply from AYO2026-03-07
Thank you so much for sharing your experience. We are really happy to hear that you are enjoying the flexibility of having both red and blue light in one device. It is great that you are making it part of your daily routine.
If you need us with anything regarding your AYO - please feel free to reach out. We look forward to supporting you further in your AYO journey!
Kind regards,
AYO team
