Do not recommend!
I went to their website and it appeared a UK website, placed an order then didn't receive a confirmation email. Their website suggested an incorrect email address was used but then marketing emails appeared immediately to my email. When I saw the charge to my card I emailed them and asked them to the cancel the order. They said they could not cancel all of them but would cancel half but they did not. The clothes came from China, not UK or Australia. When I requested a return they asked me to send them to the US. This company is an absolute joke and I do not recommend anyone buy from here as returns are so difficult and very expensive. Tricking customers with returns to different countries is unethical.
Dear J Fox, We appreciate you taking the time to share your feedback regarding your recent experience with our brand. We apologize for any confusion and inconvenience you have encountered during the ordering process and the subsequent return process. We also want to explain again. We are a Chinese brand with a history of 28 years, and we have hundreds of stores in China.We also opened a store in Australia last year.Therefore, our delivery locations are Guangzhou, China and Sydney, Australia. Regarding returns, in order to provide better service to all customers who support GOELIA, we have overseas warehouses in Hong Kong, Australia, and the United States. Anyway, we are sorry for the inconvenience caused to you.We apologize for any miscommunication and the inconvenience caused. We will review our processes and improve our communication to avoid such occurrences in the future. Once again, we apologize for any disappointment caused, and we hope to have the opportunity to address your concerns and regain your trust in our brand.
Gloeria
GOELIA
Fabrique
LINTICO
Sierra Darien
Lunemuse
Fehaute
Linjer