Go Global Entry - Faster Global Entry Appointments

Hi Carole, we're sorry to hear about your frustrating experience with our service. You're absolutely right - receiving notifications for appointments only 10-30 minutes away isn't helpful, especially when the closest location is 45+ minutes from you. Thank you for sharing this feedback. Based on input like yours, we've updated our platform to filter out appointments that are less than 2 hours away, so customers now have enough lead time to actually make it to their interview. We do offer a money-back guarantee, so if you'd like to request a refund, simply email us at [email protected] and we'll take care of it right away.

We’re sorry to hear about your frustrating experience trying to schedule your Global Entry interview appointment. That’s definitely not the experience we want for our customers. We’d love to learn more about your situation so we can help. Could you reach out to us directly so we can look into this further? We do offer a money-back guarantee for our appointment scheduling service. If you’d like to request a refund, simply email us at [email protected] and we’ll take care of it right away.

Thank you for your feedback. We're sorry to hear about the frustration of traveling 3 hours with a baby for the interview. We want to clarify that we only help people find and schedule available Global Entry interview appointments - we're not affiliated with the Global Entry program itself. The interview requirements, locations, and all policies are set by U.S. Customs and Border Protection (CBP), not by us. If you have concerns about the program's requirements, we'd encourage you to share that feedback directly with CBP. We appreciate you using our service and hope your family enjoys the benefits of Global Entry despite the inconvenience of the process.