Thank you for your feedback, we would like to apologize for any frustrations. We would be happy to provide you with assistance or answer any questions you may have. Please give us a call at 737-379-1416.
We appreciate your feedback and are glad you're enjoying the GoodRx services. If you have any feedback on how we could improve your experience, please don't hesitate to share.
We're thrilled to hear you have been finding savings with us, Toby; we're happy we can help!
K
Kristan Cripps · 写过 1 条评价 · 体验于 2026-07-16 ·
★★★★★
没有付出任何代价
阅读评论后,我认为 GoodRX Care 将是度假时对抗尿路感染的最佳选择。我希望能节省自己一次紧急护理就诊的时间,并获得 RX 的简单诊断,但事实并非如此。收取 39 美元告诉我我应该去紧急护理!绝对没用
GoodRx 回复2026-07-17
We're really sorry to hear that your GoodRx Care experience was not the best. Sometimes our Healthcare Professional feel the best care you can receive is in-person. Additionally, our refill service is limited to certain prescriptions we are able to refill via telehealth. We do offer a 100% Satisfaction Guarantee and would be happy to refund your visit fee. Please send us a message through your GoodRx Care account, and we'll be more than happy to help.
We're sorry to hear about your negative experience. Please email us at [email protected] with your account and appointment details. Our team would be happy to help!
Thank you for your feedback, Ellen. We are always looking for ways we can improve the GoodRx services and will pass this along. To cancel your account, please give us a call at 844-595-5222.
We truly appreciate your feedback, Jeff, and are excited you got to try a variety of GoodRx services. We're glad we were able to provide you with assistance!
We're really sorry to hear that your GoodRx Care experience was not the best. We do offer a 100% Satisfaction Guarantee and would be happy to refund your visit fee. Please give us a call at 737-379-1416, and we'll be more than happy to help.
We're sorry to hear of your negative experience, Kim; that is not how we intended that transition. We appreciate your feedback and will share it internally.
Thank you for providing your feedback, we are so sorry to hear of your negative experience with GoodRx Care. We would be happy to look into this for you, please email us with any details, so our team can investigate. We can be reached at [email protected], Monday through Sunday from 6am to 9pm CT.
W
WILLIAM · 写过 1 条评价 · 已认证 · 体验于 2026-07-10 ·
★★★★★
价格优惠
价格优惠。 喜欢使用 Fetch 应用程序!
GoodRx 回复2026-07-14
We're so happy to hear you've been finding savings, William!
We're sorry to hear of your negative experience, Tara. We and our delivery partners would be happy to look into this for you. Please give us a call at 855-526-3318, we're available Monday through Sunday from 6am to 9pm CT.
We think it's fantastic you have been able to find savings, thanks for your review!
J
Janice · 写过 4 条评价 · 体验于 2026-07-09 ·
★★★★★
优惠券使药物变得更加昂贵。
我多次尝试登录。当切换屏幕获取代码号码,然后返回输入号码时,屏幕重置。这种事一再发生。终于回家用电脑了。登录网站后,发现该药物带有优惠券,价格超过 500 美元。医疗保险 200.00 美元。 Good Rx 的其他药物要贵得多。真是浪费时间。 Good RX 的销售真是个谎言。 医疗保险退休人员有什么帮助?
GoodRx 回复2026-07-13
Thank you for bringing this to our attention, Janice. Please update your app to the latest version available to you. If the issue persists, please email us at [email protected] or [email protected], depending upon your device, with screenshots or a screen recording of the issue you're experiencing, your full name, and the email address associated with your account.
We're sorry to hear you're running into an issue Mary. We'd be happy to help! Please give us a call at 855-268-2822, our team is available Monday through Sunday from 6am to 9pm CT.
We're really sorry to hear that your GoodRx Care experience was not the best. Sometimes our Healthcare Professional feel the best care you can receive is in-person. Additionally, our refill service is limited to certain prescriptions we are able to refill via telehealth. We do offer a 100% Satisfaction Guarantee and would be happy to refund your visit fee. Please send us a message through your GoodRx Care account, and we'll be more than happy to help!
C
Carl · 写过 1 条评价 · 已认证 · 体验于 2026-07-04 ·
★★★★★
价格大幅度下降
GoodRx 回复2026-07-07
Hope your savings get to go towards something fun this summer, Carl!
We're sorry to hear of your negative experience, using the information you provided we were able to locate your details in our system. We can confirm your GoodRx Care Direct subscription has been cancelled and refunded. However, since your medication was shipped out on July 3rd, it should be arriving July 7th, we are unable to cancel the medication order. We understand your frustrations and will share your feedback internally, so we may improve our services in the future.