Hello! We're sorry to hear about your experience with GoodRx Care. We can of course look into this for you or issue a refund as part of our 100% Satisfaction Guarantee; please send us a message through your GoodRx Care account and we'll be happy to help. We are available Monday through Friday from 6am to 7pm PST, we have delayed hours on the weekend.
Good rx绝对是这个在线健康时代最不值得信赖的服务。他们指定的处方医生实际上甚至没有执照，所以当我去拿处方时，发生了一场巨大的喧闹，最终我失去了我支付的所有钱，但什么也没有得到。我最终举报了他们。它最终也比 telyrx 和 callondoc 贵得多。
GoodRx 回复2026-06-18
Hello! We're sorry you had a negative experience with GoodRx Care. We can of course look into this for you or issue a refund as part of our 100% Satisfaction Guarantee; please send us a message through your GoodRx Care account, and we'll be happy to help. We are available Monday through Friday from 6am to 7pm PST, we have delayed hours on the weekend.
Hello! We're sorry you had a bad experience with GoodRx Care. We can of course look into this for you or issue a refund as part of our 100% Satisfaction Guarantee; please send us a message through your GoodRx Care account and we'll be happy to help. We are available Monday through Friday from 6am to 7pm PST, we have delayed hours on the weekend.
We're sorry to hear of your negative experience with GoodRx for Pets. GoodRx for Pets is managed by our partners Allivet, and we are sure they would be happy to look into this for you. Please email them at [email protected], or you can find their additional contact information here: https://goodrx.co/3RYtwdc
We apologize, we aren’t currently set up to treat patients outside the age limits we have for each service. The doctors here felt that for patients outside those age ranges, treatment would be better managed by an in-person doctor, rather than an online one. We would recommend following up with your primary care doctor. If you don't have a primary care doctor, you can visit an urgent care. You can also get set up with low cost primary care with or without insurance at a low cost Federally Qualified Health Center (FQHC). (https://goodrx.co/4g8E8A4)
We do offer a 100% Satisfaction Guarantee and would be happy to refund your visit fee. Please send us a message through our message center, and we'll be more than happy to help.
We're really sorry to hear that your GoodRx Care experience was not the best. Sometimes our Healthcare Professional feel the best care you can receive is in-person. Additionally, our refill service is limited to certain prescriptions we are able to refill via telehealth. We do offer a 100% Satisfaction Guarantee and would be happy to refund your visit fee. Please send us a message through your GoodRx Care account, and we'll be more than happy to help.
We understand how this may be confusing Michael. Our GLP-1 offerings are only accessible through GoodRx Care Direct here: https://goodrx.co/4x6W0S3 Additionally, our refill service is limited to certain prescriptions we are able to refill via telehealth. We do offer a 100% Satisfaction Guarantee and would be happy to refund your visit fee. Please send us a message through your GoodRx Care account, and we'll be more than happy to help.
We're really sorry to hear that your GoodRx Care experience was not the best. Sometimes our Healthcare Professional feel the best care you can receive is in-person. Additionally, our refill service is limited to certain prescriptions we are able to refill via telehealth. We do offer a 100% Satisfaction Guarantee and would be happy to refund your visit fee. Please send us a message through your GoodRx Care account, and we'll be more than happy to help.
We're really sorry to hear that your GoodRx Care experience was not the best. Sometimes our Healthcare Professional feel the best care you can receive is in-person. Additionally, our refill service is limited to certain prescriptions we are able to refill via telehealth. We do offer a 100% Satisfaction Guarantee and would be happy to refund your visit fee. Please send us a message through your GoodRx Care account, and we'll be more than happy to help!
We're sorry to hear of the frustrating experience, we would like to investigate this further. We will be reaching out via Trustpilot for more information. Please be sure to include the full name and email associated with the cancelled account.
Thank you for providing more information, we were able to locate your account. We can confirm both your appointment and account have been cancelled. We have removed your card from our system and are processing a refund for both. Please note refunds can take 5 to 10 business days to complete, depending upon your bank's processing times. If you need any other assistance, please give us a call at 855-268-2822 or by emailing [email protected].
Thank you for reaching out Christopher. Our team would be happy to provide you with assistance! Please send us a message through the message center, or give us a call at 737-379-1416. We're available Monday through Sunday from 6am to 9pm CT.
We're sorry your experience was not the best Ricky. GoodRx for Pets is managed by our partners at Allivet. For assistance with your appointment, please contact them using the information you can find here: https://www.goodrxforpets.com/info/contact-customer-service.html
We're really sorry to hear that your GoodRx Care experience was not the best. Sometimes our Healthcare Professional feel the best care you can receive is in-person. Additionally, our refill service is limited to certain prescriptions we are able to refill via telehealth. We do offer a 100% Satisfaction Guarantee and would be happy to refund your visit fee. Using the information you provided here, we began processing your refund. Please note refunds can take 5 to 10 business days to complete, depending upon your bank's processing times.
