Hesam: Thank you for your feedback. We have shared your comments with our team for their information.
All of the hotels included in your itinerary were those listed on our website and were available to view before booking. We're sorry to hear that they did not meet your expectations.
As you selected our Affordable vacation package, the accommodations provided were consistent with that package category. If you were looking for a higher standard of accommodations, our 4-star upgrade option may have been a better fit for your preferences.
Thank you again for taking the time to share your feedback. We appreciate your comments and will take them into consideration.
Regards: Great Value Vacations
Dear Valued Customer,
Thank you so much for your wonderful review! We are thrilled to hear that your first experience with Great Value Vacations was smooth and enjoyable, and that our team was able to assist you promptly during the unexpected flight diversion. Your kind words about our planning, hotels, excursions, and customer service mean a lot to us. We appreciate the feedback and have shared it with our team.
Best Regards,
Great Value Vacations
Dear Valued Customer,
Thank you for sharing your positive experience with us. We are delighted to hear that everything went smoothly during your vacation. We appreciate the feedback and have shared it with our team.
Best Regards,
Great Value Vacations
Fidelia: Thank you for your repeat business!
We're happy to hear that, overall, your Sicily trip was enjoyable. We do see that our Customer Service Desk has been in touch with you regarding your issue.
We look forward to welcoming you on your next vacation.
Best regards: Great Value Vacations
Esteban: Thanks for your feedback. Please be assured that we have shared it with our team for their information.
Whereas we're sorry to hear that the Crowne Plaza did not meet your expectations, it is rated as a 4* property by the Panama Tourism Authority.
We hope that, overall, you had an enjoyable vacation.
Regards: Great Value Vacations
我们最近完成了哥本哈根、奥斯陆和斯德哥尔摩套餐。我们对这次经历感到非常满意。最初,我们无法相信这个套餐的价格,因为它包含了一些航班和位于并不便宜的城市的住宿。我们确实在市中心的酒店多花了一点钱,但差别很小,而且位置的改善是非常值得的。我们在预订航空公司或酒店时没有遇到任何问题。我曾在很多场合使用过 Great Value,并且通常都获得了非常好的体验。我会毫不犹豫地再次通过他们预订。我们唯一的抱怨是,所有三家酒店都被 GVV 列为有空调,但实际上只有一家酒店有空调。
Great Value Vacations 回复2026-07-30
J. Grimm: Thank you for taking the time to share your experience. We're happy to hear that, overall, you enjoyed your vacation and we look forward to welcoming you on future trips.
Best regards: Great Value Vacations
Dear Valued Customer,
Thank you for sharing your wonderful experience with us. We’re delighted to hear that the hotels we chose were excellent and that the transfers were seamless, allowing you to relax and enjoy your trip. We appreciate your feedback and have shared it with our team.
Best Regards,
Great Value Vacations
这个套餐的价格非常物有所值,因为它包括我们所有的航班和酒店。 酒店的位置受到赞赏,因为它们距离中央火车站以及城市的其他亮点只有几个街区。
Great Value 的沟通非常好。 更新和文档提前收到,易于访问,并且以简单的格式编写。
Great Value Vacations 回复2026-07-28
James: Thank you for your feedback. We're happy to hear that your trip was a success and we look forward to welcoming you on future vacations.
Best regards: Great Value Vacations
Elizabeth: Thank you for taking the time to share your experience.
We look forward to welcoming you on future vacations.
Best regards: Great Value Vacations
Dear Valued Customer,
Thank you for sharing your positive experience with us. We are glad to hear that you found the process easy. We appreciate your feedback and have shared it with our team.
Best Regards,
Great Value Vacations
Dear Valued Customer,
Thank you for sharing your feedback about the hotel's central location. We appreciate your comments and have shared them with our team.
Best Regards,
Great Value Vacations
Gina: Thank you for taking the time to share your experience.
We're so sorry to hear about the ants! Please be assured that we have shared your feedback with our team for their information.
Best regards: Great Value Vacations
Dear Valued Customer,
Thank you for your kind words. We are delighted to hear that our customer service met your expectations and that we could assist you promptly with your flight change and refund. We appreciate your feedback and have shared it with our team.
Best Regards,
Great Value Vacations
Stefani: Thank you for taking the time to share your experience. We are thrilled that your trip was a success and we look forward to welcoming you on your next vacation.
Best regards: Great Value Vacations
Dear Valued Customer,
Thank you for sharing your feedback with us. We are delighted to hear that you found the price and accommodations unbeatable and enjoyed the beautiful resort and friendly staff.
We apologize for the inconvenience you experienced with the seating arrangement on your return flight. Airlines do not guarantee seats together even when travelers book under the same ticket.
Again, we appreciate your feedback and have shared it with our team for their information.
Best Regards,
Great Value Vacations
我们度过了一个四天三夜的假期来庆祝我们的周年纪念日,我们去的度假村非常棒。这是全包的,我们的泳池套房很棒。唯一让人伤脑筋的是最后一天,带我们去机场的 Nexus Tour 迟到了一个小时。我们以为我们会错过航班。
Great Value Vacations 回复2026-07-28
Rebecca: Thank you for taking the time to share your experience. We're sorry to hear that your return transfer was late but happy to know that you didn't miss your flight!
We look forward to assisting you with future vacations.
Best regards: Great Value Vacations
Dear Valued Customer,
Thank you for sharing your detailed experience with us. We are glad to hear that you enjoyed Venice, Florence, and the Vatican. We appreciate your feedback regarding the accommodations and transportation challenges, as well as the difficulties with your flight and check-in process. We have shared your comments with our team to review. We understand how the high temperatures and travel delays impacted your trip and appreciate you bringing these matters to our attention.
Best Regards,
Great Value Vacations
Michael: Thank you for taking the time to share your experience which we have also shared with our team for their information.
We look forward to welcoming you on your next vacation!
Best regards: Great Value Vacations