Hello Lee:
Thanks for your feedback - we truly appreciate you taking the time to share your experience.
Our 'Affordable' vacations don't include daily breakfast. The breakfast in Oslo and Stockholm were an added plus at no additional cost.
'Basic Economy' flights typically do not include a checked bag allowance but you do have the option to upgrade to a higher class of service during the booking flow on our website.
The Thon Partner Hotel Kungsbron does have rooms with windows and we do offer that upgrade option during the booking flow on our website. It is a unique hotel most desired due to its central location.
Thank you for allowing us the opportunity to address your concerns. We're glad that, overall, you had an enjoyable vacation. When booking next please reach out to us with any questions you may have.
Best regards: Great Value Vacations
Dear Valued Customer,
Thank you for sharing your wonderful experience with us. We are delighted to hear that you enjoyed the food, the beach, and the friendly staff, making it one of your best vacations in a while. We appreciate your kind words and have shared your feedback with our team.
Best Regards,
Great Value Vacations
Laura: Thank you for sharing your feedback. We're glad to hear that you enjoyed the travel arrangements in Venice and Florence, but we are concerned to learn about your experience in Rome.
Being robbed in broad daylight is a frightening experience, and we are very sorry for the distress and disruption this caused during your trip.
We have worked successfully with the Rome property in the past and have not experienced similar issues. However, as with many major cities, incidents such as theft and pickpocketing can occur despite travelers taking reasonable precautions.
We appreciate you bringing this to our attention.
Best regards: Great Value Vacations
M
Michael G · 写过 1 条评价 · 已认证 · 体验于 2026-05-20 ·
★★★★★
很棒的旅行
很棒的旅行!如果我再做一次,我会乘坐旅游巴士而不是开车!
Great Value Vacations 回复2026-06-09
Dear Valued Customer,
Thank you for sharing your feedback about your trip. We're glad to hear you had a great experience! We appreciate your suggestion about taking a tour bus and have shared it with our team.
Best Regards,
Great Value Vacations
Dear Valued Customer,
Thank you so much for sharing your fantastic experience with your Ireland trip! We are thrilled to hear that everything went smoothly, from the hotels to the train directions, and that you found great value in your vacation. Your kind words mean a lot to us, and we have shared your feedback with our team. We look forward to helping you plan your next adventure!
Best Regards,
Great Value Vacations
I
Idahome · 写过 2 条评价 · 已认证 · 体验于 2026-05-27 ·
★★★★★
使用 GVV 度过难忘而美好的中欧假期
我们最近刚刚结束通过 Great Value Vacations 预订的第一次旅行,从头到尾都是一次美妙的经历。我们对我们收到的沟通、住宿和整体价值非常满意。一路上,我们还结识了预订相同度假套餐的新朋友,他们对自己的经历也很满意。基于这次旅行,我们期待使用超值假期来满足我们未来的旅行需求,并很乐意将其推荐给其他人。
Great Value Vacations 回复2026-06-07
Dear Valued Customer,
Thank you so much for sharing your wonderful experience with Great Value Vacations. We are delighted to hear that you were happy with the communication, accommodations, and overall value. It’s also great to know you made new friends who enjoyed their trip as well. We appreciate your kind recommendation and look forward to assisting you with your future travel plans.
Best Regards,
Great Value Vacations
J
John M · 写过 1 条评价 · 已认证 · 体验于 2026-06-05 ·
★★★★★
很高兴有人能做到这一切……
很高兴有人为我们做了所有安排。 然而,一些酒店并不像我们希望的那样干净。
Great Value Vacations 回复2026-06-07
Dear Valued Customer,
Thank you for sharing your experience with us. We're glad to hear that having all the arrangements made for you was helpful. We appreciate your feedback regarding the cleanliness of some hotels and have shared it with our team.
Best Regards,
Great Value Vacations
Dear Valued Customer,
Thank you for sharing your positive experience. We are delighted to hear that your vacation was easy to plan and that you had a great time without any complications. We appreciate the feedback and have shared it with our team.
Best Regards,
Great Value Vacations
Dear Valued Customer,
Thank you so much for your wonderful feedback! We are thrilled to hear that Barbara provided you with exceptional service and made your travel adjustments seamless and positive. Your kind words about her professionalism and dedication mean a lot to us. We truly appreciate you choosing Great Value Vacations for your travels and for recommending us to your friends.
Best Regards,
Great Value Vacations
Kim: Thank you for taking the time to share your feedback regarding your recent trip with us. We appreciate your repeat business.
We're sorry to hear that your recent experience fell short of your expectations. Please be assured that we have shared your feedback with our team for their information.
We hope you will consider traveling with us again.
Best regards: Great Value Vacations
Nancy: Thank you for your feedback.
We understand how frustrating airline cancellations can be. Unfortunately, these situations are beyond our control. When you contacted us, our customer service representative promptly informed you that an inquiry had been escalated to our Air Desk to explore available options on your behalf. While our team was reviewing the situation, you were able to work directly with the airline to secure a resolution.
We are pleased that the matter was ultimately resolved with the airline and appreciate your patience throughout the process.
Thank you again for sharing your experience. We hope you enjoyed the rest of your trip.
Regards: Great Value Vacations
Dear Valued Customer,
Thank you for sharing your wonderful experience with Great Value Vacations. We are delighted to hear that you enjoyed the beautiful accommodations and the thoughtfully curated itinerary. It's great to know that your flights and rental car arrangements went smoothly. We truly appreciate your recommendation and your continued trust in us.
Best Regards,
Great Value Vacations
Dear Valued Customer,
Thank you for sharing your experience with us. We're delighted to hear that you enjoyed the B&Bs and found Jared to be helpful before your trip. We appreciate your feedback regarding the Coo's guest house and the challenges you faced. Scotland truly is a beautiful destination, and we're glad you were able to enjoy it. We have shared your comments with our team.
Best Regards,
Great Value Vacations
Dear Valued Customer,
Thank you so much for sharing your wonderful experience with us! We’re thrilled to hear that your whirlwind tour of Spain, France, and Italy was made even more special by our fabulous tour director, Fabiana. Her enthusiasm and expertise truly make a difference, and we’re glad she helped create such memorable moments for you and your sons. We appreciate your kind words and have shared your feedback with our team. We look forward to helping you plan your next great adventure!
Best Regards,
Great Value Vacations
Dear Valued Customer,
Thank you so much for your wonderful feedback! We are delighted to hear that you had an exceptional trip and that our hotel selections and excursion vouchers made your experience easy and enjoyable. We truly appreciate your recommendation and kind words about our pricing.
Best Regards,
Great Value Vacations
K
Karen · 写过 2 条评价 · 已认证 · 体验于 2026-05-28 ·
★★★★★
一切都按预期进行
一切都按预期进行。 谢谢。
Great Value Vacations 回复2026-06-05
Dear Valued Customer,
Thank you for your kind feedback. We are glad to hear everything went as expected. We appreciate your support and have shared your comments with our team.
Best Regards,
Great Value Vacations
N
Nicc · 写过 2 条评价 · 已认证 · 体验于 2026-05-28 ·
★★★★★
很棒的度假村和很棒的航班选择……
很棒的度假村和很棒的航班选择让我们从 Great Value 获得的夏威夷套餐非常适合我们。 100分的话可以打100分!!
Great Value Vacations 回复2026-06-04
Dear Valued Customer,
Thank you so much for your wonderful feedback! We're thrilled to hear that the resort and flight options made your Hawaii package perfect. We appreciate your kind words and have shared them with our team.
Best Regards,
Great Value Vacations
Dear Valued Customer,
Thank you for your kind words! We are delighted to hear that you enjoyed the variety of places, exceptional accommodations, and the convenience of our package bundle. We truly appreciate your recommendation and look forward to helping you plan your next trip.
Best Regards,
Great Value Vacations
喜欢这个假期! GVV 安排的一切都很顺利。我们所有的接送服务都很方便,GVV 或酒店工作人员确保我们知道要去哪里。 All of the hotels were great - the only slight negative was the location of our hotel in Dubrovnik wasn't within easy walking distance of the Old Town.其他所有 3 家酒店距离我们想参观的一切地方都在步行范围内。我绝对推荐 GVV 并且会再次使用它们。
Great Value Vacations 回复2026-06-05
Dear Valued Customer,
Thank you so much for your wonderful feedback! We are delighted to hear that your vacation went smoothly and that you enjoyed the hotels and transfers. We appreciate your note about the Dubrovnik hotel location and have shared your comments with our team. We look forward to helping you plan your next great adventure!
Best Regards,
Great Value Vacations
J
Joseph L · 写过 2 条评价 · 已认证 · 体验于 2026-05-26 ·
★★★★★
我们喜欢我们的斯堪的纳维亚假期
我们很喜欢我们的斯堪的纳维亚假期!这些国家绝对是美丽的。我们的酒店位于优越的中心位置。 Great Value Vacations 出色地规划了这次旅行!
Great Value Vacations 回复2026-06-03
Dear Valued Customer,
Thank you so much for your kind words! We are delighted to hear that you loved your Scandinavia vacation and that the hotels and locations met your expectations. We appreciate the feedback and have shared it with our team.
Best Regards,
Great Value Vacations