我已经使用 Green Geeks 好几年了,对它的性能水平、没有服务中断以及支持快速处理任何问题的能力感到满意。
出于需要,由于我的网页设计师忙于其他项目,我最近不得不开始构建一个新网站。 我以前从未设计过网站,这是一项艰巨的任务。 我对 Green Geeks 提供的支持水平感到非常高兴,它非常有帮助。 我很高兴我的项目由一家提供如此优质服务的公司托管!
GreenGeeks 回复2026-07-11
Hi Rick! Thank you for trusting GreenGeeks with your websites over the years. It is great to know our reliable hosting and responsive support have made building your first website feel more manageable and given you confidence throughout the process.
Hi John! Thank you for trusting GreenGeeks during such a stressful situation. It is great to know the migration, communication, and DNS transition were handled quickly and smoothly, even over a holiday weekend. We appreciate the opportunity to provide the level of support and reliability you were missing with your previous host.
Thank you for choosing GreenGeeks for your website migrations. It is great to know the process was quick and seamless, our team responded promptly, and both websites are now performing faster on our platform.
Thank you for sharing this. We’re glad to know the hosting has worked well for you and that our team has been helpful when you needed support. That human touch matters to us, and we truly appreciate your trust in GreenGeeks.
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Chris Dookeran · 写过 1 条评价 · 体验于 2026-07-07 ·
★★★★★
出色的系统可用性
在过去的大约 5 年里,我一直在使用这个平台来开展我的业务,该平台在很大程度上依赖于为我的客户和潜在客户提供服务,100% 的时间 Green Geeks 都没有让我失望。他们的服务非常好。
GreenGeeks 回复2026-07-08
Thank you for being with GreenGeeks for the past 5 years Chris. It’s great to know our platform has supported your business with the reliability you need to stay available for your clients and prospects. We truly appreciate your trust and continued support.
Thank you for sharing this. It means a lot to know that both our service and our environmental mission stood out to you. We believe hosting should come with reliable support and a positive impact, so we truly appreciate you being part of that with us.
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Meg N · 写过 2 条评价 · 体验于 2026-07-05 ·
★★★★★
完全无效且没有反应。
GreenGeeks 回复2026-07-08
Meg, we are sorry to hear you felt our support was ineffective and unresponsive. That is not the experience we aim to provide. We’ve sent you a private message through Trustpilot so we can identify your account, review what happened, and follow up properly.
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Update. Thank you for sharing your contact information, we were notify our team reach out to you and have confirmed the issue was solved.
Thank you for sharing your experience Steve. We’re glad GreenGeeks was able to make the move from your previous host easier and provide the guidance you needed during setup. We truly appreciate your recommendation.
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Robert Scull · 写过 1 条评价 · 体验于 2026-07-06 ·
★★★★★
员工比人工智能更好
虽然我发现 AI 服务非常耗时,而且有一次我必须向 Wordpress 支付月租费,而我并不想这样做,但我发现 GreenGeeks 的工作人员更好地理解了我问题的背景,并且非常有帮助地为我提供了建立我想要的网站所需的答案和说明。
GreenGeeks 回复2026-07-08
Hi Robert! Thank you for sharing your experience. We’re sorry the AI support path did not feel as efficient as it should have, but we're glad our team was able to better understand your goals and provide the guidance you needed to move forward with the website you wanted to build. We appreciate the feedback, and we’ll use it to keep improving both the AI experience and the human support behind it.
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Shelly Peacock · 写过 4 条评价 · 体验于 2026-07-06 ·
★★★★★
我自 2011 年起就加入 GreenGeeks
我自 2011 年起就加入 GreenGeeks,他们的托管一直取得巨大成功。
GreenGeeks 回复2026-07-08
Thank you for being with GreenGeeks since 2011 Shelly. It means a lot to have your trust for so many years, and I’m glad to know our hosting has continued to work well for you. We truly appreciate your long term support.
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Polly · 写过 1 条评价 · 体验于 2026-06-01 ·
★★★★★
与 Green Geeks 一起度过最奇妙的旅程
我不知道自己在做什么,在 Green Geeks 平台软件帮助(以及基于聊天的技术支持)、一些 Youtube 和谷歌搜索之间,我几乎找到了构建一个真正能带来赞美的网站所需的一切! “绿色站点”标志也得到了很多评论,与我一起工作的许多人都非常清楚人工智能数据中心对我们的环境造成的影响,很高兴有一个选项可以尝试缓解这个问题。
我非常喜欢它,我迫不及待地想让我的简历网站运行起来,这样我就可以为更多的非营利组织做这件事(也许还有一些付费客户,这样我就可以继续做这项有趣的工作)。 我还想告诉你关于技术支持的事情,它很到位,友好且乐于助人,聊天的人似乎并没有对我奇怪的困境或不寻常的问题感到沮丧,他泰然处之,并为每一个问题提供帮助。经过支持课程后,我感觉自己变得更聪明、更有能力了,但这并不容易做到、修复和教授。
感谢 Green geeks 付出的时间和精力,让这成为一次很棒的体验,我期待在未来的许多年里继续使用你们的平台!”
GreenGeeks 回复2026-07-08
Thank you for sharing this Polly. It’s great to hear how you were able to build a site you’re proud of while learning along the way. We appreciate you choosing GreenGeeks, supporting our environmental mission, and trusting us as you continue building more sites in the future.
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Rowan Gabrielle · 写过 1 条评价 · 体验于 2026-04-29 ·
★★★★★
出色的客户支持 - 感谢……
出色的客户支持 - 感谢多年来的优质服务 -
GreenGeeks 回复2026-07-08
Thank you for being with GreenGeeks over the years Rowan. It’s great to know our support team has consistently been there for you and that the service has remained strong. We truly appreciate your continued trust.
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Milos Korac Punta Cana Real Es · 写过 1 条评价 · 体验于 2026-07-01 ·
Thank you, Milos. We’re glad our Level 2 Support team was able to help you review the logs, identify the unusual traffic, and apply a practical solution to better protect the site. You’re absolutely right that keeping the CMS updated, removing old or unused files, and protecting legacy folders are important steps in reducing security risks. We appreciate you sharing the details of your experience, and we’re always here if you need help reviewing anything further.
Thank you, Owen. We truly appreciate your loyalty over the years and the trust you’ve placed in GreenGeeks. Reliable hosting, helpful support, and a real commitment to sustainability are core to what we work to deliver every day, so it means a lot to know that has been your experience. We’re grateful to have you with us.
Thank you for sharing this. Moving a site after so many years with another provider can feel like a major step, so I’m glad our team was able to make the transition smoother and help work through the details along the way. We appreciate your recommendation and your support for our mission.
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Boz K · 写过 1 条评价 · 体验于 2026-06-29 ·
★★★★★
GreenGeeks 团队非常棒
GreenGeeks 团队太棒了!他们立即让我的网站与 DNS 连接并运行,没有任何延迟,他们用简单(非技术语言)为我确认了一切,这是我最欣赏的。谢谢你们!
GreenGeeks 回复2026-07-01
Hi Boz, thank you for sharing this. We're glad our team was able to get your site and DNS connection up and running quickly, and more importantly, explain everything in a clear and simple way. That’s exactly the kind of support we aim to provide.
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Jim Duffy · 写过 1 条评价 · 体验于 2026-06-29 ·
★★★★★
绿色极客的支持迅速采取行动......
尽管我们主要关心的是支付插件而不是 Green Geeks 问题,但 Green Geeks 支持很快就代表我们采取了行动。我要求冻结我们的网站并使其离线,直到插件问题得到解决,Green Geeks 支持人员很快就回应了我的请求。
GreenGeeks 回复2026-07-01
Hi Jim! Thanks! We’re always happy to help where we can.
Thank you for the feedback Erick. We are glad to hear our team has been helpful when you need us, and that the platform has been easy to use and reliable for your website. We appreciate you choosing GreenGeeks.
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Michele · 写过 2 条评价 · 体验于 2026-06-22 ·
★★★★★
总是对技术支持感到非常满意......
始终对 Green Geeks 提供的技术支持感到非常满意!您会得到真实人类的快速回复,这在当今是非常罕见的。感谢绿色极客!
GreenGeeks 回复2026-06-25
Hi Michele, thank you for your kind words! Knowing that you can quickly reach a real member of our team when you need help is something we work hard to deliver every day. We appreciate your support and are grateful you've chosen GreenGeeks to host your website.
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Charbel Ahmajanie · 写过 1 条评价 · 体验于 2026-06-22 ·
★★★★★
他们非常乐于助人而且公平
他们非常乐于助人而且公平。遇到了问题,我对解决方案感到满意。
GreenGeeks 回复2026-06-25
Thank you for sharing your experience Charbel! I'm glad we were able to work through the issue and reach a resolution that felt fair to you. We appreciate your trust and look forward to continuing to support you whenever you need us.