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GreenGeeks

101 条评价

4.6101 条评价
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关于 GreenGeeks

数据更新
网站
greengeeks.com
分类
电子与科技
所在地
United States · Wilmington
状态
待认证
近 12 个月
101 条评价
差评回复率
100%(10/10 条)
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GreenGeeks靠谱吗?

GreenGeeks(greengeeks.com)在 OK.one 的综合评分为 4.6 分(满分 5 分),基于本站收录的 101 条用户评价,属于电子与科技分类,口碑优秀。好评高度一致,90% 的评价为 4 星及以上;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

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Barbara Smith · 写过 15 条评价 · 体验于 2026-05-29 ·

他们的支持团队非常棒而且……

他们的支持团队非常棒,他们的接待也很棒。

GreenGeeks 回复2026-05-30

Hi Barbara, we're glad to hear you've had a great experience with both our hosting platform and support team. We appreciate your trust and look forward to continuing to support your websites.

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T W · 写过 1 条评价 · 体验于 2026-05-21 ·

GreenGeeks 的支持团队...

GreenGeeks 的支持团队对我在电子邮件服务中遇到的几个技术问题非常敏感……主要是“用户错误”。 他们让我恢复并快速有效地运行。 一流的服务。

GreenGeeks 回复2026-05-28

Glad our support team was able to get you back online fast and make the process easy. We appreciate you choosing GreenGeeks!

t
taichiologygmail.com · 写过 2 条评价 · 体验于 2026-05-25 ·

强大的技术支持

我已经使用 Greengeeks 多年了。最让我印象深刻的是我每次都得到的支持。 Greengeeks 的技术支持人员每次都会解决我的问题。作为一个非技术人员,这一点极其重要。

GreenGeeks 回复2026-05-28

Thanks for sticking with GreenGeeks over the years. What you described is exactly the kind of experience we aim to provide. Thanks again for your continued trust and support!

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DJ · 写过 4 条评价 · 体验于 2026-05-22 ·

有史以来最好的客户服务

我经历过的最好的客户服务,尤其是在技术方面。别处寻找虚拟主机

GreenGeeks 回复2026-05-28

Thanks for the kind words. Strong technical support is one of the biggest things people depend on in hosting, so it’s great to hear the team has consistently delivered when you needed help. We appreciate the recommendation and the trust you’ve placed in GreenGeeks over the years!

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Wlodek Gryglewicz · 写过 2 条评价 · 体验于 2026-05-20 ·

服务可靠、快捷

该服务可靠且快速。服务台工作完美,我遇到的所有问题都在 1 小时内得到解决

GreenGeeks 回复2026-05-22

Hi Wlodek. Glad the team was able to get everything sorted quickly and keep things running smoothly for you. Thanks for choosing GreenGeeks!

K
KWB · 写过 1 条评价 · 体验于 2026-05-18 ·

轻松构建和维护我的网站

易于构建和维护我的网站。大力支持。性价比很高。

GreenGeeks 回复2026-05-19

Building and managing a website shouldn't feel like a second job, and it sounds like that's exactly the experience you've had. That's what we're here for! Glad the support team came through when you needed them, and that the value has been worth it. We appreciate you taking the time to share this!

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Ali · 写过 1 条评价 · 体验于 2026-04-23 ·

令人惊叹的永恒反应

令人惊叹的永恒响应,支持不会当场结束,而是持续跟进您

GreenGeeks 回复2026-05-15

Hi Ali! That follow-through is everything. Anyone can answer a question, but staying with you until it's fully resolved? That's where real support happens. We're glad to have you with us!

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Heidi Richards Mooney · 写过 5 条评价 · 体验于 2026-05-12 ·

罕见的组合:卓越的技术和真诚的客户服务

经过 20 多年与各种托管公司的合作,我可以诚实地说 GreenGeeks 是我们使用过的最好的托管平台。他们的客户支持始终超越我们过去经历过的任何事情。 最引人注目的是他们的团队的反应灵敏、专业和真诚的支持。他们以解决方案为导向,有耐心,并花时间真正提供帮助,而不是简单地将问题从一个部门转移到另一个部门。在支持对话中,我从未感到匆忙、压力或被忽视,相反,我感到有人倾听和支持。 GreenGeeks 大大减轻了我们网站管理的压力,这种程度的信任和可靠性是无价的。如今很难找到一家将强大技术与卓越人力支持相结合的公司,但 GreenGeeks 正是做到了这一点。强烈推荐。 海蒂·理查兹·穆尼 (Heidi Richards Mooney),作家 - 期待的作家

GreenGeeks 回复2026-05-15

Heidi, thank you for sharing this. Twenty years in the hosting world means you've seen it all, so hearing that we stand out after all that experience genuinely means a lot to us. Looking forward to supporting everything you're building. Thanks for choosing GreenGeeks!

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LR · 写过 3 条评价 · 体验于 2026-05-01 ·

我喜欢绿色极客

我喜欢绿色极客。每次我遇到问题时,他们要么通过实时聊天解决问题,要么支持人员开具票证来解决问题。而且它确实很快得到解决。

GreenGeeks 回复2026-05-11

Thank you so much for your kind words and for your continued support. We appreciate you choosing GreenGeeks!

M
ML Joh MLJoh · 写过 1 条评价 · 体验于 2026-05-04 ·

不道德的

在跟进我的信用卡自动收取的大幅续订价格上涨后,GreenGeeks 在没有任何原因或通知的情况下放弃了我的网站。在我跟进后,他们的计费部门说我的网站“非常好”。在我提交了关于我的网站被删除的通知后,GreenGeeks 恢复了我的网站 - 尽管已经付款。不承认该网站已被删除是不道德的。我已要求对网站关闭的时间给予补偿。

GreenGeeks 回复2026-05-06

Thanks for sharing this. This is absolutely something we want to look into and make right. We've sent you a message through Trustpilot to gather your account details so we can pull up exactly what happened and address this properly. Please check your inbox and respond when you can so we can get moving on this right away.

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Brandon · 写过 2 条评价 · 体验于 2026-05-03 ·

最快的服务

GreenGeeks 回复2026-05-06

Hi Brandon! Speed matters, and we don't take that lightly. Thanks for noticing and for taking the time to share your review. We'll keep delivering!

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Barbara · 写过 9 条评价 · 体验于 2026-05-07 ·

优于 99% 的托管域包

他们确实植树了,别以为这是洗绿。 优质的客户服务,等待时间短。在几乎没有与聊天机器人接触后,您就可以与人类专家交谈。 我忘记执行 cronjob(备份)并且站点出现严重错误,并且将自己锁定在 C 面板之外。 10 分钟内全部按支持排序 - 白痴🤣 整个用户体验非常好,包括文档。 奖励:免费网络研讨会。

GreenGeeks 回复2026-05-07

Hi Barbara! Oh yes, the tree planting is real 🌱 , and honestly, that kind of trust means a lot to us. What stands out in your experience is exactly what we aim for: real interactions that actually solve real problems fast. Thanks for choosing GreenGeeks!

S
Sharon Neiss · 写过 3 条评价 · 体验于 2026-05-05 ·

他们彻底回答了我的问题。

GreenGeeks 回复2026-05-07

Hi Sharon! Thanks for taking the time! Glad we could give you the clarity you needed. If anything else comes up, we're always here!

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Adam Stark · 写过 9 条评价 · 体验于 2026-05-05 ·

总是接触到一个人

5 颗星,因为每次我联系时,我都会在几分钟内得到回复。 像这样的大公司,我预计会与票务系统进行交互,或者搁置3个小时。 不,我确实是在瞬间就找到了一个人。 每一次。 当我们的信用卡无法处理时,我有点想给不充分的警告(48 小时)扣一颗星,他们不得不关闭该网站,直到我们可以更新信用卡。 但当我抱怨时,他们立即回复了我,当然我的网站在几秒钟内就恢复了。 所以

GreenGeeks 回复2026-05-06

Thanks Adam! That's fair feedback and we appreciate you saying it directly. What matters is your site was back up fast and our team was there when you needed them. If anything ever comes up, we're always just minutes away.

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Erik Gillberg · 写过 1 条评价 · 体验于 2026-05-05 ·

Green Geeks 团队和公司都很棒!

Green Geeks 团队和公司都很棒。强烈推荐。

GreenGeeks 回复2026-05-06

Hi Erick! That means a lot! We have an incredible team that really cares about what they do, and hearing that it shows makes it all worth it. Thanks for recommending us, we won't let you down!

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Esquimalt Neighbourhood House · 写过 1 条评价 · 体验于 2026-04-27 ·

简单的豌豆

与工作人员聊天很容易,他们很快就帮助我解决了问题。 谢谢!

GreenGeeks 回复2026-04-30

Hi Esquimalt Neighbourhood House. Getting quick, helpful support shouldn't feel like a big deal, but we know it makes all the difference when something's off. Glad the team got you sorted fast. Thanks for taking a moment to share this!

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Ryan Ov · 写过 1 条评价 · 体验于 2026-04-16 ·

已退款

我忘记在续订之前取消为期一年的订阅,他们能够与我合作给我退款。

GreenGeeks 回复2026-04-23

Hi Ryan! Life gets busy and renewals sneak up on all of us! Really glad our team was able to sort that out for you. That's exactly the kind of experience we want every customer to have. If you ever need anything down the road, we're here. 🙂

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D A Rainwater · 写过 1 条评价 · 体验于 2026-04-14 ·

响应迅速、清晰且专业的支持

我经常通过在线聊天与各公司的支持团队合作,最近与 GreenGeeks 的合作经历给我留下了深刻的印象。 他们的支持人员快速而清晰地引导我完成解决问题所需的步骤,同时在整个过程中保持礼貌和耐心。

GreenGeeks 回复2026-04-27

Thanks for sharing this, it really captures the kind of experience we aim to deliver. Clear guidance, quick responses, and a patient approach can make all the difference, especially when you’re trying to get something resolved efficiently. Thanks for choosing GreenGeeks!

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SeaShell Digital · 写过 1 条评价 · 体验于 2026-04-10 ·

GreenGeeks 始终如一地提供……

GreenGeeks 始终通过聊天提供优质的客户服务。 很高兴!

GreenGeeks 回复2026-04-27

Hi Seashell, thank you for the kind words! I’m glad our chat team has been consistently helpful whenever you’ve needed us. We appreciate your support and are happy to have you with GreenGeeks.

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Agosha Thanissaro Crist · 写过 2 条评价 · 体验于 2026-04-21 ·

我确实喜欢周围有绿色~极客……

我确实喜欢有 Green~Geek 来表达自己,也喜欢轻松管理 WORDPRESS 博客。

GreenGeeks 回复2026-04-22

Thanks! We are glad managing your WordPress blog has been simple and smooth on your end. Appreciate you being with us!