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购物与时尚

Grown Brilliance

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关于 Grown Brilliance

数据更新
网站
grownbrilliance.com
分类
购物与时尚
所在地
美国
状态
待认证
近 12 个月
100 条评价
差评回复率
100%(6/6 条)
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商家自述

Grown Brilliance 是一家快速发展的专业实验室培育钻石珠宝零售商,在美国经营着最先进的网站和多家精品零售店。我们的使命是通过创新、无摩擦的购物体验提供价格实惠的奢侈品,帮助消费者庆祝生命中最重要的时刻。 我们提供各种订婚戒指、结婚戒指和周年纪念戒指、手链、项链和耳环。 我们的珠宝专家可以在店内或通过虚拟预约在线帮助您找到完美的珠宝来庆祝您的爱情故事。

以上内容由商家自行提供,未经平台核实。

Grown Brilliance靠谱吗?

Grown Brilliance(grownbrilliance.com)在 OK.one 的综合评分为 4.7 分(满分 5 分),基于本站收录的 100 条用户评价,属于购物与时尚分类,口碑优秀。好评高度一致,92% 的评价为 4 星及以上;商家回复了 100% 的差评;评价主要围绕产品、质量。数据最后更新于 2026-08-12。

评价综述

AI 生成

绝大多数评论者都对这家公司有很好的体验。许多满意的顾客经常称赞手工珠宝的惊人品质,以及在整个设计过程中指导买家的非常乐于助人、细心的工作人员。许多人还指出,他们的定制作品通常会提前安全包装到达,使里程碑时刻真正令人难忘。 尽管一些评论者对订单错误不满意,例如收到不正确的商品、尺寸差异或遇到意外的运输估算延迟。一些消费者还提到,与特定商店工作人员在独特的定制请求、产品修改和持续的后续支持方面偶尔会遇到沟通挑战。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

美丽的产品

精美的产品,及时的交货,优质的产品价格

Grown Brilliance 回复2026-08-02

Thank you so much for your kind review! We're delighted to hear that you were pleased with the beauty and quality of your jewelry, as well as the timely delivery of your order. Providing exceptional products and a great customer experience is always our goal. Thank you for choosing Grown Brilliance. We truly appreciate your support and hope to serve you again in the future!

我妻子的戒指很早就出现了

我妻子的戒指很早就出现了。 我是完成她结婚戒指的英雄!

Grown Brilliance 回复2026-07-26

Thank you for your review! We're delighted to hear that your wife's ring arrived ahead of schedule and helped complete her wedding band. It's wonderful to know we could be a part of such a special moment, and we're glad we could help make you the hero! Thank you for choosing Grown Brilliance. We truly appreciate your support and hope to be part of many more special milestones in the future.

与专家一起享受真正的高档个性化体验

我最近去了哥伦布的 Grown Brilliance 寻找戒指,卡桑德拉让我们的约会成为了一次绝对令人难以置信的经历。她非常友善、细心,并且对系列中的每件作品都非常了解。她花时间使整个约会个性化,让我们感到受欢迎、受到重视,而且从不匆忙。 从头到尾真的感觉像是一种特殊的享受。她的热情和专业知识在她所做的每一件事中都熠熠生辉。 我已经向很多热爱珠宝的朋友推荐了她,我迫不及待地想再次光临。谢谢你,卡桑德拉,给了我如此难忘的经历!

Grown Brilliance 回复2026-07-26

Thank you for your wonderful review! We're delighted to hear that you had such an incredible experience during your visit to our Columbus showroom. Providing a personalized, welcoming, and relaxed shopping experience is something we strive for, and we're so glad Cassandra made your visit so memorable. We'll be sure to share your kind words with Cassandra. We're certain she'll be thrilled to know her kindness, expertise, and dedication made such a positive impression. Thank you for your recommendation and for choosing Grown Brilliance. We look forward to welcoming you back for another wonderful experience!

第二环,我喜欢它

第二环,我喜欢它!关于成长的辉煌的一切都令人惊叹。

Grown Brilliance 回复2026-07-26

We're thrilled to hear that you're loving your second ring! Thank you for choosing Grown Brilliance once again and for sharing such wonderful feedback. It means so much to us to know you've had another great experience. Your continued trust and support are truly appreciated, and we look forward to helping you celebrate many more special moments in the future!

在近 10k 上有雕刻……

我订购的近 1 万美元的戒指上有雕刻,您甚至可以看到它,因为它很小且对比度为零。 我买的最后一枚戒指。

Grown Brilliance 回复2026-07-23

Thank you for taking the time to share your feedback. We're truly sorry to hear that you were disappointed with the engraving on your ring, especially on such an important purchase. We're sorry we weren't aware of your concerns before reading your review, as we would have welcomed the opportunity to review this with you. While engravings on rings are necessarily subtle due to the limited space available, we understand that you expected the engraving to be more visible. Our Customer Care team will be reaching out to you directly to request a few photos of the engraving so we can review it with our Production team and determine whether there is anything that can be done to improve its visibility. Thank you again for bringing this to our attention. We appreciate the opportunity to look into this for you.

很棒的产品,糟糕的店长。

我试图在俄亥俄州哥伦布伊斯顿的你们商店购买这个。有人告诉我,要获得这件黄金首饰,我必须进行定制订单。我按照指示付了 100 美元。定制团队告诉我这不是定制作品。当我收到答复时,价格已经上涨了近 450 美元。我和你们的商店经理卡桑德拉一起工作,她多次失误。她给了我几次不正确的信息,但从未得到过。我终于能够联系到客户服务代表,他们向我发送了更正价格的代码。 你应该认真考虑更换那家商店的经理,因为只要她还在那个职位上,我就不会再回到那里。 我之前从你那里买过其他作品,对这次经历感到既惊讶又非常失望。我花了无数的时间来解决这笔交易的混乱。

Grown Brilliance 回复2026-07-24

Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience and the frustration you encountered throughout this process. This is not the level of service we strive to provide, and we sincerely apologize for the inconvenience and disappointment you experienced. We appreciate you bringing your concerns to our attention. Please know that your feedback will be reviewed internally as part of our ongoing commitment to improving the customer experience. If you have any additional questions or concerns, our Customer Support team is here to help. Please visit our Customer Support page at https://www.grownbrilliance.com/customer-support to get in touch in whichever way is most convenient for you. We truly value your past support and hope we'll have the opportunity to provide you with a better experience in the future.

从下单到发货的流程...

从订购到交付,过程很简单,产品令人惊叹!

Grown Brilliance 回复2026-07-20

Thank you so much for your wonderful review! We're thrilled to hear that your experience—from ordering to delivery—was smooth and that you found your jewelry stunning. Your kind words mean a great deal to our team, and we're grateful you chose Grown Brilliance for your jewelry purchase. We hope you enjoy your beautiful piece for many years to come! Thank you for shopping with us at Grown Brilliance.

比我想象的还要美丽……

比我想象的还要美丽!这么好的重量——爱了!

Grown Brilliance 回复2026-07-17

Thank you so much for your wonderful review! We're thrilled to hear that your piece is even more beautiful than you imagined and that you love its weight and feel. It means so much to us to know you're happy with your purchase. Thank you for choosing Grown Brilliance. We hope you enjoy wearing your new piece for many years to come!

为我姐姐买了这些,她对钻石的美丽和耳环扣的安全性感到非常高兴

给我姐姐买了这些

Grown Brilliance 回复2026-07-18

Thank you so much for your wonderful review! We're delighted to hear that your sister is overjoyed with her earrings and that both the beauty of the diamonds and the security of the clasps met your expectations. It means a lot to us that you chose Grown Brilliance for such a special gift. We truly appreciate your support and hope she enjoys wearing them for many years to come!

和我打交道的那个人非常……

与我打交道的人对我想要的每一个改变都非常耐心。

Grown Brilliance 回复2026-07-16

Hi Janet, thank you for your kind review! We're so glad to hear that you had a positive experience and that our team member was patient and accommodating throughout the process. We truly appreciate your trust and look forward to serving you again in the future!

优秀的客户服务

优秀的客户服务。珠宝很漂亮。我需要退回手镯并换一个不同尺寸的。没问题。

Grown Brilliance 回复2026-07-17

Thank you for taking the time to share your experience! We're delighted to hear that you love your jewelry and that our customer service made your bracelet exchange a smooth and hassle-free process. Your kind words mean a great deal to our team. Thank you for choosing Grown Brilliance, and we look forward to serving you again in the future!

轻松选择和购买,非常……

轻松选择和购买高品质珠宝

Grown Brilliance 回复2026-07-16

Hi Kim, thank you for your wonderful review! We're thrilled to hear that you found the selection and purchasing process easy and that you're happy with the quality of your jewelry. We truly appreciate your support and look forward to serving you again!

完全按照我的要求做了

完全按照我的要求做了。不幸的是,我是一个男人,对尺寸没有什么看法(!),所以镶托、耳环和钻石比我想象的要小。我想我会很感激一位顾问告诉我它们到底有多小,并且因为它们太小而丢失了细节。太贵了,所以我不能重做。但 5 颗星是因为他们完全按照我的要求做了。

Grown Brilliance 回复2026-07-16

Hi PN, thank you so much for your thoughtful review and for the 5-star rating! We're delighted to hear that we were able to create exactly what you envisioned. We also appreciate your honest feedback regarding the size. We understand how difficult it can be to visualize dimensions when designing a custom piece, and your comments are valuable. Thank you again for trusting us with your jewelry. We truly appreciate your support and hope to have the opportunity to create another special piece for you in the future.

为我的妻子和我们的婚礼买的…

为我的妻子和我们的结婚纪念日买的。她爱上了它,它闪闪发光。大量的赞美

Grown Brilliance 回复2026-07-14

Hi Luke, thank you for your wonderful review! We're honored that you chose Grown Brilliance to celebrate your wedding anniversary. We're thrilled to hear your wife loves her gift and that it sparkles beautifully while receiving so many compliments. Wishing you both many more happy anniversaries together, and thank you for letting us be part of such a special occasion!

卓越的服务和体验

工作人员在提供支持和知识方面确实是独一无二的。客户服务是一流的,我不觉得自己只是另一个客户。我感觉自己就像这个家庭的一部分,自从我第一次来访以来,这种感觉就没有停止过。强烈推荐!!

Grown Brilliance 回复2026-07-14

Hi Paul, thank you so much for your heartfelt review! We're truly honored by your kind words. Providing exceptional service and making every customer feel valued is what we strive for, so it means the world to hear that you felt like part of the family. Thank you for your recommendation and continued support. We look forward to welcoming you back and providing the same exceptional experience for years to come!

戒指很棒,工作人员也很棒。

这枚戒指非常棒,工作人员在您订婚的最后一刻之前帮忙紧急将其交付。

Grown Brilliance 回复2026-07-12

Thank you so much for your wonderful review! We're delighted to hear that you love the ring and that our team was able to help expedite your order in time for your special trip. Congratulations on your engagement! Thank you for letting us be a part of such a memorable milestone. We wish you both a lifetime of love and happiness!

绝对惊艳的戒指

绝对令人惊叹的戒指。我的妻子喜欢它。

Grown Brilliance 回复2026-07-12

Thank you so much for your wonderful review! We're thrilled to hear that you found the ring absolutely stunning and, most importantly, that your wife loves it. Knowing we've been part of such a special moment means the world to us. We truly appreciate your support and hope she enjoys wearing her ring for many years to come! Thank you for shopping with Grown Brilliance.

变色假金属

Grown Brilliance 回复2026-07-14

Hi Abby, thank you for sharing your feedback. We're sorry to hear that you were disappointed with your purchase. If you've experienced discoloration or have concerns about the metal, we'd appreciate the opportunity to look into this further. Please reach out to our Customer Service team so we can review your concerns and see how we can help.