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购物与时尚

Gshopper

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398 条评价

3.3398 条评价
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关于 Gshopper

数据更新
网站
gshopper.com
分类
购物与时尚
所在地
新加坡
状态
待认证
近 12 个月
129 条评价
差评回复率
91%（144/159 条）
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[email protected]gshopper.com

商家自述

Backed by several rounds of venture capital funding over $100M to date, Gshopper is the world's first e-importer for business clients and the global cross-border e-commerce platform for global shoppers. We discover the world's hottest products and bring them to global consumers alike at a great price. Our method of discovery is backed by highly advanced big-data mining technology, and our operation is highly automated using a sophisticated backend ERP technology. The products we feature on Gshopper come with a great deal of thought and care. Our mission is to help bring all of the popular products from many different countries to any online shoppers in a local country and help them to become true global shoppers. With 14 years of accumulated search and e-commerce technologies and global DNA, Gshopper is well-positioned to become the world’s first e-importer and leading cross-border e-commerce platform.Gshopper is headquartered in Singapore with subsidiaries in over 18 countries (and expanding) in the world including the United States, China, Japan, Korea, and many EU countries. Customers in 25 different countries can now enjoy Gshopper service.Please leave us your order number when commenting on TrustPilot so that we can provide help more promptly.

以上内容由商家自行提供，未经平台核实。

Gshopper靠谱吗？

Gshopper（gshopper.com）在 OK.one 的综合评分为 3.3 分（满分 5 分），基于本站收录的 398 条用户评价，属于购物与时尚分类，口碑一般。评价两极分化：56% 给出 4 星及以上，同时 38% 打了 1 星；商家回复了 91% 的差评；评价主要围绕产品、质量、客户服务。数据最后更新于 2026-10-24。

评价综述

AI 生成

Reviewers overwhelmingly had a truly great experience with this company. Customers praise the very fast shipping times, noting that packages arrive safely and well-protected from any potential damage during transit. Consumers also appreciate the exceptional product quality, mentioning that items arrive in top working condition along with pleasant bonus gifts inside the box. Some reviewers were not happy with occasional delivery delays or express shipping options that did not actually arrive any faster than standard delivery methods. A few people also mentioned encountering minor issues regarding missing small extra accessories or experiencing complex situations when dealing with after-sales customer support.

本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。

用户怎么说

P
Peter波兰 · 写过 1 条评价 · 体验于 2025-12-03 ·

AVOID GSHOPPER: Warranty is fake. Return package stuck in Shenzhen.

I am writing this to warn potential customers: Gshopper's "1-year warranty" is a trap. My experience with the Order of OPPO Find X8 Ultra: 1. The Problem: After 4 months, my flagship phone developed a serious factory defect (vertical pink lines on the screen). 2. The Insult: Support first offered me a $15 discount to "keep" the broken device. 3. The Trap: I refused and sent the phone back to China for repair at my own expense. 4. The Ghosting: The package (CP297303784PL) arrived in Shenzhen almost a month ago. It is currently STUCK in Customs because Gshopper refuses to provide basic clearance documents. I even provided them with the direct phone number to the customs agency holding the package (0755-26755971), but Gshopper support has simply stopped responding to my emails. They are waiting for the package to be returned to me so they don't have to fix it. DO NOT buy expensive electronics here. If you have a problem, you will be left alone. I am now forced to file a chargeback and report them to consumer rights organizations in China (SAMR).

Gshopper 回复2025-12-04

Based on verification, your issue has been resolved. The specific timeline is as follows: • December 10, 2025, 6:30 PM (China Time): Gshopper escalated this incident and assigned a dedicated team to handle it. Users were notified they would receive email updates every 48 hours. Preliminary customs clearance documents were submitted. • December 12, 2025, 11:40 AM (China Time): Update provided to the user (Note: Next update delayed due to weekend). • December 16, 2025, 11:54 AM (China Time): Additional update/information comparison conducted with the user. • December 10, 2025, 6:30 PM (China Time): Enil contacted you via email, committing to provide updates every 48 hours. The first batch of customs clearance documents has been submitted. • December 12, 2025, 11:40 AM (China Time): Enil sent a second email containing another status update. • December 16, 2025, 11:54 AM (China Time): Enil sent a third email with another update. • December 17, 2025, 5:02 PM (China Time): We emailed the customer a fourth status update. Customs clearance was complete, and the goods were expected to arrive at the Gshopper repair center within the next 2-3 days. • Gshopper received the package containing the phone on December 22, 2025 (China Time). • The phone was scheduled for inspection and repair on December 23, 2025 (China Time). Repair was estimated to take 2-3 business days. • On December 31, 2025 (China time), after repairs were completed, the repaired smartphone was shipped to the customer. • On January 8, 2026 (China time), an email was received from the user confirming receipt of the package and that the product repair was completed. Translated with DeepL.com (free version)

Z
Zoltán Ocskó匈牙利 · 写过 2 条评价 · 体验于 2025-09-10 ·

Fast delivery and flawless product!

The selected product was at a very reasonable price with a coupon. The package contained everything, and even more than was stated in the description. I received the mobile phone a day earlier than the expected delivery date. The packaging was perfect, the best I have come across recently, even the product box could not have been damaged during shipping. This is my first order, but I have a very positive experience with the company, I will gladly choose them again!

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