good job on the supplier due diligence
good job on the supplier due diligence, i was really immersed by the affordability and service level. special thanks to viki , i kina made her crasy with my questions , but she bear with me nonetheless .
关于 Guangzhou Agent
数据更新- 网站
- guangzhouagent.com
- 分类
- 建筑与制造
- 所在地
- 中国
- 状态
- 待认证
- 近 12 个月
- 1 条评价
- 差评回复率
- 100%（4/4 条）
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商家自述
This business no longer operates under the name Guangzhou Agent. Trustpilot keeps this page open for past reviews. We still read and reply to reviews posted here.
以上内容由商家自行提供，未经平台核实。Guangzhou Agent靠谱吗？
Guangzhou Agent（guangzhouagent.com）在 OK.one 的综合评分为 3.7 分（满分 5 分），基于本站收录的 12 条用户评价，属于建筑与制造分类，口碑一般。评价两极分化：67% 给出 4 星及以上，同时 33% 打了 1 星；商家回复了 100% 的差评；近 12 个月新增 1 条。数据最后更新于 2026-10-24。
用户怎么说
Bought a carbon fiber mirror from them…
Bought a carbon fiber mirror from them , one side fits perfectly the other side doesn’t fit at all, contacted the company and they been having me on a useless back and forth after I have given them photographic evidence. DO NOT DO BUSINESS WITH THEM
Guangzhou Agent 回复2026-10-06
This review isn't about us. We don't sell carbon fiber mirrors. If Trustpilot contacts you about a correction, we're happy to confirm.
NIGHTMARE. NIGHTMARE. NIGHTMARE. NIGHTMARE.
Working with "Guangzhou Agent" "Asia Agent" or "China Agent" was by far the WORST business decision I have ever ever ever made. I could write a long long book about how this experience was a complete disaster. Long story short: I am a small entrepreneur, spent years and many resources to develop my invention. I found "Guangzhou Agent" or "China Agent" through a VA I who once worked for me. They seemed great at first, fun to talk to and seemed to know what they are doing. Until I got the first full shipping container of my product. EVERYTHING about the first shipment was a disaster. I had also paid peak Covid shipping prices. Problems with first shipment: -ZERO QC was performed. -Many many many easily preventable QC issues. -50% of products ordered were of the WRONG plastic and therefore defective. -They obviously did not show the factory how to properly assemble the product. -Over 25 cartons (and contents) did not have any packaging/barcodes. Overall, of my first order of 5,000 units, less than 1,000 were ok for sale. I could talk for hours about how the QC was a nightmare. In some cartons, the QC was so bad that over 50% of products were completely defective, this is in addition to them making 50% of products with the wrong plastic. The owner, Eldad, tried to gaslight me that they did do QC, not realizing that he was insulting himself if this was true as the quality was horrendous. But there were signs that no inspection or QC was done. They either lied about doing QC/inspection, or it was done by a blind man who wasn't allowed to touch the product. Either way, it was so bad that his gaslighting attempts did not work. We had talked for months and months about using only polycarbonate plastic. NEVER a single word about using any other plastic. Imagine my shock, when 50% of my products showed up made with a clearly different plastic. Any person observing the two plastics, could tell there was a difference. Yet they didn't catch it, even though they "inspected" the shipment. Immediately, my packaging and marketing was turned into lies. The assembly flaws were so bad, that you can't convince me the factory they hired was even shown what to do. My product was also relatively simple to assemble. 5 pieces of plastic you snap together. The Guangzhou Agent's solution was to cut me a deal with the factory to receive a discount for next x# of items ordered. It seemed reasonable and I agreed. However, I later realized this was an awful decision to accept this, as I couldn't sell my first shipment due to QC issues and therefore didn't have the money to buy new inventory. Furthermore- "Guangzhou Agent" lost NOTHING. They refused blame "oh- the factory screwed up!" Yes, but I hired "Guangzhou Agent" to hire & supervise the factory. Why didn't "Guangzhou Agent" catch these monster red flags? They hired a new factory for a client (me) making a brand new product, and don't properly show them what to do or check their work? Pure Insanity! TOTAL NEGLIGENCE. Refusing to take blame. I am a small business owner- this negligence and gross unprofessionalism set me back years and could have easily bankrupted me. When I finally did make a second order, things were actually much better. But again, Eldad gaslighted me that I was asking too much with my QC demands. Nevermind that I lost almost an entire shipping container earlier due to their lack of QC. And sure enough, this shipment still had many (but much less) QC issues. After all I had gone through, I got several negative permanent reviews due to QC that "Guangzhou Agent" couldn't be bothered to do. Upon seeing many QC issues on the second order, I made a simple proposal- for "Guangzhou Agent" to have actual accountability- going forward they repay for every defective unit. Eldad's response to this was another gaslight attempt "you don't understand how we operate." I guess a customer paying tons of money, and expecting a quality product is outside of reasonable expectations. They are NOT frauds or con-artists. BUT they might as well be, given how much I lost with their gross irresponsibility, carelessness and recklessness. The best way to think of them is 15 year olds who try to start a business and immaturely dodge any blame when they make careless & huge mistakes. Note: I have invoices, emails, and even cite the owners name in my review multiple times and their response "we don't know who you are." After having a massive business screw up, all they can do is deny. That should be all you need to know about the quality of this "sourcing agent." If this was a fake review, or I was never their customer, they could ask TrustPilot to independently verify.......but they won't.
Guangzhou Agent 回复2026-10-06
I can't find you in our records. A lot of agents have Guangzhou in their name, and many of them source and take factory commissions, which we don't. If you think we worked together, write to [email protected] with the dates and I'll check
Guangzhou Santanxing…
Guangzhou Santanxing Shangmaoyouxiangongsi. Just scam and fake. Don't send order. Full off lies when you ask where the goods is.
Guangzhou Agent 回复2026-10-06
This review isn't about us. Guangzhou Santanxing Shangmaoyouxiangongsi is a different company. If Trustpilot contacts you about a correction, we're happy to confirm.
A very good experience
It was really great working with Guangzhou Agent team. That was the first time we made purchase in China and we're very satisfied. The company agents were very helpful and professional. Will work again with them in the future.
Best service in China!
I highly recommend the entire Guangzhou Agent team. They are all very professional and keep their word at every step. There are no problems for them that cannot be solved. The GZ team allways finds the best solution and the best price! 100% recommended!
Guangzhou Agent 回复2021-08-15
thanks Nika our pleasure ! we enjoy everything related to sustainable fashion . developing your collection was inspiring, and we actually learned a lot. thanks for being such a great client !
helped me out free of charge
VERY NICE PEOPLE i contacted them with a problem i have with one factory they contacted him and fixed it in a day i couldn't believe it and they didn't charged me for it Great bunch of people !!!!
not helpful at all
Wanted to try an agant instead of handling everything by ourself. Result was that we paid a lot of sample cost and factory which should produce items then increased prices so much that is makes not sense anymore to produce the items. Guangzhou agent was not able to solve this problem, whether they picked the factory. Bad choice! No good relationship to factories. Endorsement: Normally I would not write more but after I wrote above review and read Agents reply, I got messages from Guangzhou Agent. They said that I am pure evil. Well... So to make the whole issue clear: the whole process of trying to produce products took them over 6 month. the last 2 month we were negotioating about prices which were already fixed. Because I would not have produced any samples, if the prices would have been that high in advance. And they got real conter-sample from us, not only sketches. Means there is no reason to increase the prices afterwards. And I needed to stop at a certain point because I got orders on these items and needed them to be produced. And yes they refunded me 86USD from a 900USD invoice, but before they said they will refund me 50% of the sample fees if they cannot reach the old price. But nothing happened. Of course the price got lower, but not to the original price and everything took so long that timing wise it was not possible produce items on time. And who wants to produce with someone where you are already argueing before. Wish them all the best, but for us it was not a good experience!
Guangzhou Agent 回复2020-05-28
wow, I didn't expect such a bad review! especially after everything we did for this client ! first of all Mikea ,you forgot to mention that we refunded your entire agent fee for the samples , how many businesses would do that ? Second, You forget to mention that we already managed to get the factory to agree on the price,he initially quoted before the health crisis, it just took us a while, but we got it none the less. Its very important to understand that as an agent in China we are always looking to create long term relationship between our clients and they're respected manufacturers, and we don't believe forcing the factory to agree on certain price point will serve anyone in the long run. we negotiated with the factory elegantly and eventually got the client to the point he wanted to be. In a personal note mikea we here at Guangzhou agent are deeply sorry that you had such a bad experience that you felt the need to give us a 1-star review. in 12 years of operating in China on behalf of international clients, we have learned a trick or two on how to minimize our clients' production and shipping costs while maximizing the product quality. I guess i should thank you for teaching us a valuable lesson, where we need to learn when a client is rude and repugnant from the get go, the best thing to do is to avoid him altogether I wish you all the best in your business thanks for this valuable lesson
Excellent Experience With Guangzhou Agent
The staff's are professional and available to help, even after regular office hours. This agent fulfilling all kind of my requirements. Highly Recommended.
we are a small private label company
we are a small private label company Guangzhou agent where instrumental In our New product development. great group of people. highly recommended if you looking for high quality product development in China .
Guangzhou Agent 回复2020-01-19
thanks a lot, maria cant wait for your next product Eldad and the Guangzhou Agent Team
Excellent service
This is a first rate company. They did everything I asked for and went above and beyond to make sure my product was executed perfectly. They also saved me money through researching the market for the best deal. The staff are professional and available to help, even after regular office hours.
so far so good
So far very good !
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