A charge that doesn't match what was advertised deserves a real answer, not a runaround. We noticed you've been in touch with our support team already. Please reply to their latest message with the missing information, and we'd be happy to help get this sorted.
Glad Guardio's helping you worry less about the apps you use. If any specific app or site ever seems off on your phone, that's worth flagging so we can take a closer look. Here to keep things running safe.
Thanks so much for the detailed review and the shoutout to Taylor, we'll pass that along! Glad Guardio's running smoothly across both your Samsung and iPad. A full 5 stars from a recent downloader is a great sign, welcome aboard.
Thank you, Matila! Keeping an eye on suspicious emails and sites so you don't have to is exactly what Guardio's here for. Glad it's giving you that peace of mind.
So glad this evened out for you in the end, and that the day-to-day protection is landing well. Thanks for sticking with it through the hiccup, that means a lot. Here's to fewer spam calls and emails ahead!
Thanks for sharing that, it's great to know Guardio's already flagged scams for you. That said, we noticed your experience with Guardio wasn't perfect, so we'd love to understand what didn't quite hit the mark. Feel free to email [email protected] anytime, we're always looking to tighten things up.
Thank you, Charlotte! Scam phone calls are something a lot of people ask us about, and it's on our radar as we keep building things out. Glad Guardio's giving you peace of mind in the meantime.
We hear you, and a situation like this deserves a real look at your account and the charges you're describing. We'd like to reach out directly to sort this out, so please email [email protected] with your account email and the charge dates. We want this resolved, not left hanging.
Losing money during what should've been a simple cancellation call is serious, and we want to understand exactly what happened here. This is worth a closer look. Please email [email protected] with any details you have, we'll dig into it directly.
That's great to hear, thank you! Keeping things running smoothly in the background without slowing your phones down is exactly the goal. Appreciate you sticking with it across both devices.
You can easily update or remove numbers from your profile right in the Guardio app or by signing in at app.guard.io under your account settings. If you run into any trouble, send a quick email to [email protected] and we will help you get it sorted out. We're here to keep your setup simple and safe.
Good news: we actually offer call blocking now! 🛡️ Please reach out to [email protected] so our team can help you get it set up and make sure everything is working smoothly. We're here to keep you safe across your phone, browser, and email.
Hello Elisa, we take billing and transparency very seriously, and we're sorry to hear about your experience. We'd love the opportunity to look into your account directly, verify your subscription details, and ensure this gets properly reviewed. Please reach out to [email protected] with the email address associated with your account so our support team can assist you right away.
Thank you so much for the feedback, Shauna! 🛡️ Catching and blocking those fraudulent sites before they can cause trouble is exactly what we're here for. We're so glad Guardio gives you peace of mind while browsing!