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Guardian Protection

62 条评价

4.762 条评价
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关于 Guardian Protection

数据更新
网站
guardianprotection.com
分类
家庭服务
所在地
United States · Warrendale
状态
待认证
近 12 个月
62 条评价
差评回复率
67%(2/3 条)
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Guardian Protection靠谱吗?

Guardian Protection(guardianprotection.com)在 OK.one 的综合评分为 4.7 分(满分 5 分),基于本站收录的 62 条用户评价,属于家庭服务分类,口碑优秀。好评高度一致,93% 的评价为 4 星及以上;商家回复了 67% 的差评。数据最后更新于 2026-08-10。

用户怎么说

S
Swain美国 · 写过 1 条评价 · 体验于 2026-06-08 ·

服务很棒!

Guardian Protection 回复2026-06-09

Hello Swain, Thank you for giving our service five stars. We will continue to strive to deliver the best in monitored security. Thank you for choosing Guardian Protection. Life is better when it's safe. Mary Lynn M. Customer Satisfaction Advocate

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Frederick Kreig美国 · 写过 1 条评价 · 体验于 2026-06-06 ·

很棒的系统

很棒的系统。技术人员知识渊博,彬彬有礼,彬彬有礼。他们准时完成了新系统的安装,速度比预期快得多。

Guardian Protection 回复2026-06-09

Hi Frederick, Thank you so much for your kind words and for choosing Guardian Protection! We’re delighted to hear that you’re enjoying your new system and that our technicians impressed you with their knowledge, professionalism, and respect. We know your time is valuable and are glad the team could complete your installation efficiently—and even faster than expected. If you have any questions as you get to know your new system, please know we’re always here to help. Welcome to the Guardian family, and thank you for trusting us to help protect what matters most! Sincerely, Mary Lynn M. Customer Satisfaction Advocate

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customerGary美国 · 写过 2 条评价 · 体验于 2026-05-29 ·

斯科特的安装是正确的!

斯科特是一位真正的专业人士,他拥有完成工作的技能和毅力!很高兴看到他工作,没有失去动力或想法,在工作合适之前他不会放弃!

Guardian Protection 回复2026-06-03

Hi Gary, Thank you for taking the time to share your experience with Scott. We’re glad to hear his dedication and professionalism made a positive impression during your service visit. At Guardian Protection, we strive to provide reliable security and outstanding customer care, and it’s great to know Scott delivered on that promise for you. If you need anything in the future, please let us know—we’re always here to help! Thank you for choosing Guardian, Gary. Life is better when it's safe. Mary Lynn M. Customer Satisfaction Advocate

l
larry roberts美国 · 写过 3 条评价 · 体验于 2026-05-26 ·

拉贾很棒

拉贾很棒!她解释了她正在做什么服务,正在发生什么,它将如何影响系统。 我对她的服务和整个服务体验非常满意 AAA++++

Guardian Protection 回复2026-05-27

Hi Larry, Thank you so much for your wonderful review! We’re thrilled to hear Raja provided such an outstanding experience. Knowing she took the time to clearly explain the service and how everything would affect your system is a great example of our commitment to transparent, caring customer support. Thanks for choosing Guardian Protection. Life is better when it's safe. Mary Lynn M. Customer satisfaction Advocate

P
Pablo Ledesma美国 · 写过 2 条评价 · 体验于 2026-05-22 ·

提供一流的服务和知识渊博的…

提供一流的服务和知识渊博的员工!但我对订单的改变感到失望,这让我无缘无故地支付了更多费用!

Guardian Protection 回复2026-06-04

Hi Pablo, I am sorry for any confusion that you experienced. We are dedicated to your satisfaction and are committed to professionally installing a well-functioning system that will protect you for years to come. It appears that additional support components were required to adequately complete the installation. Please give us a call at 1-800-PROTECT (1-800-776-8328) and ask for our Loyalty department or call our local manager Alex G. at 813-882-0375 so that this work can be fully explained and reviewed with you. We welcome you to the Guardian family and will continue to strive to be here whenever you need us. Mary Lynn M. Customer Satisfaction Advocate

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camille harris美国 · 写过 1 条评价 · 体验于 2026-05-19 ·

技术人员非常乐于助人并且理解我的需求

技术人员非常乐于助人且善解人意。

Guardian Protection 回复2026-05-20

Hi Camille, Thank you for your kind words! We’re delighted to hear that our technician was helpful and understanding while assisting with your video doorbell. Our team is dedicated to providing friendly, professional service every time. If you have any other questions or need support, we’re always here to help! Mary Lynn M. Customer Satisfaction Advocate

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Greg S美国 · 写过 1 条评价 · 体验于 2026-05-18 ·

马克准备好了一切必要的东西……

马克准备好了所有必要的设备/零件,并非常聪明地解决了所有遇到的问题。 👏🏻

Guardian Protection 回复2026-05-20

Hi Greg, Thank you for sharing your positive experience! We're glad to hear Mark came prepared and resolved everything efficiently. Our dedicated technicians take pride in their expertise and it's wonderful to know this made a difference for you. We’ll be sure to pass along your kind words. Thank you for choosing Guardian Protection as your partner in security. If you need anything else, we're here to help! Mary Lynn M. Customer Satisfaction Advocate

M
Marie美国 · 写过 1 条评价 · 体验于 2026-05-16 ·

我们一直与卫报一起……

过去 6 年里,我们一直在 Guardian 工作,但我们的系统不再工作。由于我们不了解保留此监控系统的优势,因此我们倾向于停止服务。与专家安东尼的仔细审查使我们重新评估了以下好处: 应用本机的各种功能。我们与更新我们系统的管理团队和知识渊博的技术人员合作,相信我们在续签合同方面做出了正确的决定,并最大限度地发挥了系统的优势。

Guardian Protection 回复2026-05-20

Hi Marie, Thank you for being a loyal Guardian customer for six years! We're thrilled that our Specialist Anthony could help you see the full value of your system and make the most of its features. Your confidence means a lot, and we're happy you chose to renew with us. If you ever need support or have questions, we're always here for you. Enjoy your upgraded system and the peace of mind it brings! Mary Lynn M. Customer Satisfaction Advocate

R
Rhonda Kearney美国 · 写过 1 条评价 · 体验于 2026-05-15 ·

技术很棒!

技术很棒!非常专业

Guardian Protection 回复2026-05-20

Hi Rhonda, Welcome to the Guardian family! Happy to hear that you found our technician to be a five-star professional in his installation of your new smart home security system. We wish you peace of mind in the days ahead. Life is better when it's safe. Mary Lynn M. Customer Satisfaction Advocate

K
Kimberly Morgan美国 · 写过 4 条评价 · 体验于 2026-05-15 ·

伟大的公司

很棒的公司。安东尼非常照顾我们。肯定会向其他人推荐Guardian

Guardian Protection 回复2026-05-20

Hi Kimberly, Thank you for taking the time to let us know of the great service provided by our professional technician, Anthony. He is a long-time member of our team and approaches his work with a passion and meticulous attention to the little details that matter, such as taking the time to educate a new user on how to get the most from a smart home security system. We're glad you've joined the Guardian family, Kimberly, and will be here whenever you need us! Mary Lynn M. Customer Satisfaction Advocate

T
Tony Walker美国 · 写过 1 条评价 · 体验于 2026-05-14 ·

詹姆斯在……中表现得非常快和高效。

詹姆斯在我的额外空间存储位置为我提供的服务非常快速和高效。他信息丰富,甚至告诉我卫报提供的一些其他服务。周围都是一个了不起的人!

Guardian Protection 回复2026-05-15

Hi Tony, Happy to hear that you found our professional technician to be of excellent service to you. Our techs love their work and it is gratifying to us when you, a valued customer, takes notice. We'll be sure and let our management team know. Thank you! Mary Lynn M. Customer Satisfaction Advocate

R
Robin Espy-Harlan美国 · 写过 1 条评价 · 体验于 2026-05-13 ·

优质的服务

我的技术人员非常出色! Raja 非常专业、友善并且非常擅长她的工作。她是您团队的真正资产。

Guardian Protection 回复2026-05-14

Hi Robin, Thank you for taking the time to send a five star rating of our tech's in-home service on your system. She will be appreciative to hear this. Our techs undergo rigorous training to ensure the level of service they provide to our customers is of high quality, knowledgeable, and professional. Thanks for choosing Guardian, Robin. Life is better when it's safe! Mary Lynn M. Customer Satisfaction Advocate

N
Naomy Portillo美国 · 写过 1 条评价 · 体验于 2026-05-13 ·

耐心和彻底

泽维尔非常耐心和彻底。他对细节的关注和愿意花时间解释一切的态度确实让一切变得不同,感谢如此出色的客户服务!

Guardian Protection 回复2026-05-14

Hi Naomy and welcome to the Guardian Protection family! So far you have enjoyed the best part of working with Guardian - professional installation by an expert and personalized on site tutoring in how to use and get the most from your security system. Glad to know that you were pleased with Xavier's service. Our customers say so many good things about him. Thanks, Naomy, for choosing Guardian. We are honored to help protect you and your home. Mary Lynn M. Customer Satisfaction Advocate

E
Elizabeth Shaviers美国 · 写过 2 条评价 · 体验于 2026-05-11 ·

技术很快

技术快速、礼貌且专业。

Guardian Protection 回复2026-05-12

Hi Elizabeth, Very happy to hear that our professional technician was quickly able to restore the service of your cameras and that he was courteous and professional. Life is better when it's safe! Mary Lynn M. Customer Satisfaction Advocate

A
Alicia M.美国 · 写过 2 条评价 · 体验于 2026-05-05 ·

我们的技术人员

我们的技术人员泽维尔·古德(Xavier Goode)花时间解释了为什么我们的摄像头离线,向我们展示了如何调整门铃的铃声/声音,并反过来讨论了需要关注的领域。优秀的客户服务!

Guardian Protection 回复2026-05-06

Hi Alicia, Glad that we were able to provide you with such a great amount of personalized help in getting your cameras back up and running and in teaching you more about your video doorbell. At Guardian, we are proud of our tech team. Pros like Xavier are what set us apart. He will appreciate your comments! Have a great day! Mary Lynn M. Customer Satisfaction Advocate

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Margaret tate美国 · 写过 15 条评价 · 体验于 2026-05-05 ·

技术员 Roja 修复得非常好……

技术员 Roja 非常出色地修复了我的警报系统,非常专业且令人愉快。 感谢卫报的优秀员工

Guardian Protection 回复2026-05-06

Hi Margaret, Thanks for taking the time to let us know of your satisfaction with our professional technician. Attitude is as important as expertise and we are glad that this came through in our service to you. We will continue to strive to deliver the best in service along with a friendly smile from our team! Have a great day, Mary Lynn M. Customer Satisfaction Advocate

J
John Walter美国 · 写过 1 条评价 · 体验于 2026-05-04 ·

安东尼是一位伟大的技术人员

安东尼知识渊博,用通俗易懂的语言解释了事情,并且在安装方面做得非常出色,高效。系统运行快速高效。

Guardian Protection 回复2026-05-06

Hi John, Welcome to the Guardian family! Happy to hear you are pleased with your new Guardian Protection smart home security system. You can't beat professional installation and we think it's even better when a professional technician such as Anthony can take the time to walk you through how it works and how to use it so that you can start enjoying your system right away. Anthony will be happy to hear of your satisfaction. Life is better when it's safe! Mary Lynn M. Customer Satisfaction Advocate

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Gwen Armstrong美国 · 写过 1 条评价 · 体验于 2026-05-02 ·

技术人员知识渊博且友善……

技术人员知识渊博且友善。我觉得技术支持应该能够在与他们交谈的同时重新安装门铃,而不必支付 99 美元让技术人员来我家做这件事。

Guardian Protection 回复2026-05-06

Hi Gwen, Glad that you found our technician to be knowledgeable and friendly and glad that he was able to re-install your video doorbell and get things up and running again. We make every effort to offer free technical assistance by phone to our customers to save them time and money and I can see that we have successfully provided this type of service to you in the past. While this is often a viable solution, some issues require that our professional technician evaluate in person and resolve onsite. Our goal is that you have a security system in good working order, helping to protect you and your home 24/7. We appreciate your understanding and will strive to continue to provide you with world class security. Life is better when it's safe. Sincerely, Mary Lynn M. Customer Satisfaction Advocate

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Carrie Arata美国 · 写过 1 条评价 · 体验于 2026-04-30 ·

亨利很出色

亨利很出色。 友好、知识渊博且专业。

Guardian Protection 回复2026-04-30

Hi Carrie, Thank you for taking the time to let us know of your satisfaction with the service of our technician. Henry is part of our experienced professional team and his passion for his work is obvious to our customers. So glad you appreciated it! Here's to peace of mind, Carrie. Know that we are here for you if you need us. Sincerely, Mary Lynn M. Customer Satisfaction Advocate

D
Delena美国 · 写过 1 条评价 · 体验于 2026-04-29 ·

服务很棒!

我们的技术人员(我相信他的名字叫迈克尔)知识渊博,工作高效,易于交谈且友善。他很早就到了,直接去上班,与我沟通他要在房子周围做的每项任务,有礼貌地进入起居空间,并确保可以进入房间而不是闯入某个地方,彻底解释了事情并向我展示了应用程序上的一些功能。他也是一个爱猫的人,这在我的书中总是积极的!

Guardian Protection 回复2026-04-30

Hi Delena, Thank you so much for your thoughtful review—we really appreciate you taking the time to share your experience. First, congratulations on your recent security system upgrade! We’re excited for you to enjoy the added protection and new features, and we’re glad Michael was able to walk you through everything so thoroughly. It also means a lot to us that you’ve been a long-time, loyal customer. Your trust over the years is something we never take for granted—we’re grateful to continue protecting your home… and your fur babies, too . Sincerely, Mary Lynn M. Customer Satisfaction Advocate