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Guardian Protection

62 条评价

4.762 条评价
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关于 Guardian Protection

数据更新
网站
guardianprotection.com
分类
家庭服务
所在地
United States · Warrendale
状态
待认证
近 12 个月
62 条评价
差评回复率
67%(2/3 条)
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Guardian Protection靠谱吗?

Guardian Protection(guardianprotection.com)在 OK.one 的综合评分为 4.7 分(满分 5 分),基于本站收录的 62 条用户评价,属于家庭服务分类,口碑优秀。好评高度一致,93% 的评价为 4 星及以上;商家回复了 67% 的差评。数据最后更新于 2026-08-10。

用户怎么说

M
Matt LeBlanc美国 · 写过 3 条评价 · 体验于 2026-04-29 ·

知识渊博,乐于助人!

Guardian Protection 回复2026-04-30

Hi Matt, Happy to know that you found our professional technician to be helpful and knowledgeable. I see that you have been our customer since 2018. Thank you for placing your confidence in us. We are honored to be your partner in security. Have a great day! Mary Lynn M. Customer Satisfaction Advocate

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phyllis deems美国 · 写过 2 条评价 · 体验于 2026-04-29 ·

与监护人的美好经历。

技术代表布莱恩很有礼貌,很专业,并且知道如何帮助我解决沟通失败的问题。他一步步引导我完成整个过程,当我找不到正确的提示时,他对我很有耐心。他很容易相处,我的问题在几分钟内就得到了解决。布莱恩是贵公司的宝贵财富,我很高兴接到他的电话。 真诚的 菲利斯认为。

Guardian Protection 回复2026-04-30

Hi Phyllis, Thank you so much for your kind words and for taking the time to share your experience. We’re thrilled to hear that Brian was able to resolve your issue quickly and walk you through everything step by step. We’d also like to extend a very special thank you for being a loyal customer for more than 20 years. Your trust and support over the years mean the world to us, and we’re honored to continue protecting your home. If you ever need anything, please don’t hesitate to reach out—we’re always here to help. Sincerely, Mary Lynn M. Customer Satisfaction Advocate

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Tim Schwering美国 · 写过 1 条评价 · 体验于 2026-04-24 ·

销售和安装团队都是……

销售和安装团队都很棒。很棒的服务,我强烈推荐

Guardian Protection 回复2026-04-28

Hi Tim, Thank you for your vote of confidence in both our sales team and our installation team. They are equally talented groups and we are proud to have them working for Guardian. Happy to know that your buying journey and your in-home installation experience were five star. Now it's time to start enjoying the security, convenience and peace of mind that comes with your smart home system! Thanks for choosing Guardian Protection. Life is better when it's safe! Mary Lynn M. Customer Satisfaction Advocate

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Consumer美国 · 写过 1 条评价 · 体验于 2026-04-18 ·

安东尼太棒了

安东尼太棒了。准时,干得好,非常有帮助

Guardian Protection 回复2026-04-22

Hello Valued Guardian Customer, We're happy to hear that you are super pleased with the professional service of our technician, Anthony. Here's to enjoying convenience and peace of mind with your smart home security system. Thank you for choosing Guardian Protection. We are here for you! Mary Lynn M. Customer Satisfaction Advocate

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Nicole美国 · 写过 2 条评价 · 体验于 2026-04-17 ·

客户服务

客户服务、知识渊博的员工以及各自领域的整体专业知识。

Guardian Protection 回复2026-04-22

Hi Nicole, Thank you for your five-star review! We really appreciate you highlighting our customer service, knowledgeable staff, and expertise. It means a lot to our entire team. We’re committed to providing the best experience possible, and it’s great to know that came through during your visit. Please don’t hesitate to reach out if you need us! Mary Lynn M. Customer Satisfaction Advocate

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Jennfer Ochoa美国 · 写过 3 条评价 · 体验于 2026-04-17 ·

是一项非常好的技术

确实是一项很好的技术。很好地解释了一切,并花时间处理一切好的事情。我真的很感谢他的善意和解释一切

Guardian Protection 回复2026-04-22

Hi Jennifer, Thank you for being a long time Guardian customer and for sending a shoutout regarding the work of our technician. Our customers appreciate our professional installation and service. It's so much easier than DIY. We appreciate you, Jennifer and will be here if you need us. Life is better when it's safe! Mary Lynn M. Customer Satisfaction Advocate

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Ezra美国 · 写过 1 条评价 · 体验于 2026-04-16 ·

我的技术太棒了

我的技术太棒了。真正的专业人士。十年前他曾在这里安装新设备。他过去很棒,现在也很棒

Guardian Protection 回复2026-04-16

Hi Ezra, Wow. Great memory! Our team of professional techs have found Guardian Protection to be a great place to work and so we see great tenure among them which is gratifying to us and super helpful to our customers during their security system installation or service call. Thank you for being a long-time customer, Ezra. We are honored to be your security partner. Know that we will be here for you. Mary Lynn M. Customer Satisfaction Advocate

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Rebecca Gordon美国 · 写过 1 条评价 · 体验于 2026-04-15 ·

安装快速且简单……

安装快速且轻松,可以毫不犹豫地添加附加服务。马克非常善于解释一切是如何运作的,并且对我的问题很耐心。

Guardian Protection 回复2026-04-16

Hi Rebecca, Welcome to the Guardian family and congratulations on your new home! By making the detect and protect features of your Guardian security system part of your everyday routine, you will enjoy increased peace of mind. We are happy to hear that our professional technician Marc was so helpful and patient. Life is better when it's safe! Mary Lynn M. Customer Satisfaction Advocate

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Bill美国 · 写过 2 条评价 · 体验于 2026-04-15 ·

监护人

从那时起,我与销售代表在线完成了教程,直到第二天安装,整个过程非常简化和高效。技术人员Ray非常出色,在短时间内完成了安装。系统非常用户友好,客户服务到位。

Guardian Protection 回复2026-04-16

Hi Bill, Thank you for taking the time to tell us about your experience. Happy to hear that our customer orientation and installation processes checked all the boxes and that you find your Guardian Protection smart security system easy to use. We will continue to strive to deliver top notch customer service! Have a great day, Bill and thanks for choosing Guardian Protection. Mary Lynn M. Customer Satisfaction Advocate

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customer美国 · 写过 2 条评价 · 体验于 2026-04-15 ·

安装工大卫做得非常出色

安装工大卫做得非常出色。知识渊博,彻底,工作干净利落。肯定会推荐。

Guardian Protection 回复2026-04-16

Hi Valued Guardian Protection Customer, Thanks for taking the time to let us know of your five star satisfaction with our technician David. He will be happy to hear this. You made a smart choice in having your security system professionally installed. It is properly designed, expertly set up and connected, and can be counted on to deliver great protection. Here's to peace of mind! Thanks for choosing Guardian Protection. Mary Lynn M. Customer Satisfaction Advocate

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Wilder Latino美国 · 写过 2 条评价 · 体验于 2026-04-11 ·

很棒的服务

Guardian Protection 回复2026-04-14

Hi Wilder, Thank you for your five star rating of our service. Helping to keeping your home and family safe is our top priority. We appreciate that you have chosen Guardian Protection for this important job. Have a great day, Mary Lynn M. Customer Satisfaction Advocate

H
Hanna美国 · 写过 1 条评价 · 体验于 2026-04-08 ·

我们的安装人员很友善

我们的安装人员很友善、细致、友善。

Guardian Protection 回复2026-04-09

Hi Hanna, We appreciate your assessment of our expert technician. Installation by a knowledgeable professional is why many homeowners choose to have a security system from Guardian Protection. I hope that you are enjoying its convenience and the peace of mind it brings. Have a great day! Mary Lynn M. Customer Satisfaction Advocate

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JmanJman美国 · 写过 1 条评价 · 体验于 2026-04-02 ·

米格尔太棒了

米格尔太棒了! 非常专业,为我所有的问题和疑虑提供了答案。 强烈推荐!

Guardian Protection 回复2026-04-07

Hi Jman, Thanks for choosing home security from Guardian Protection. We appreciate the shoutout for Miguel. He is a valued expert on our tech team and will appreciate this vote of confidence. Have a great day. Life is better when it's safe! Mary Lynn M. Customer Satisfaction Advocate

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Laney Holsinger美国 · 写过 1 条评价 · 体验于 2026-04-02 ·

安东尼·洛克斯

安东尼在我们的安装过程中表现出色,包括帮助组织布线并协助解决我们有关系统操作的所有问题。他是贵公司的出色代表!

Guardian Protection 回复2026-04-07

Hi Laney, Welcome to Guardian Protection! So happy to hear that you were pleased with Anthony's work. Our technicians are well trained and love what they do. It's nice to know that this commitment comes through in real life as they install our smart home security system. We wish you peace of mind as you put your new system to work! Mary Lynn M. Customer Satisfaction Advocate

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C Smulovitz美国 · 写过 3 条评价 · 体验于 2026-03-31 ·

安装技术是一个很棒的人!

负责安装的技术人员是一个非常棒的人!

Guardian Protection 回复2026-04-01

Hi C., Thank you for being a Guardian Protection customer for more than 20 years. We are honored to be your partner in security. Congratulations on your recent system upgrade. It features the latest in smart home technology and you will enjoy the new conveniences and peace of mind. Our tech will appreciate your shoutout, C.; it means a lot. Thanks and have a wonderful day! Mary Lynn M. Customer Satisfaction Advocate

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LaWanda Benefield美国 · 写过 6 条评价 · 体验于 2026-04-01 ·

我已经使用 Guardian 十年了……

我在不同的物业中使用 Guardian 已经有十年了。 今天我要出售一处房产,却被告知我尚未履行 5 年合同,必须支付 1000 美元的终止费。 假设新业主与监护人签订保单,这将否定我目前的保单。 我不知道有5年的合同规定。 这完全是为了抢钱。 基本上是因为我没有遵守五年合同而强奸了我。 安全公司何时将用户锁定为 5 年承诺?

Guardian Protection 回复2026-04-08

Hi LaWanda, We realize there has been a delay in replying to your review. Please know that it has not gone unnoticed and that we have been working on a resolution for you. Our loyalty liaison let me know she has spoken to you by phone and has offered a resolution which you have found to be satisfactory. The resolution reflects our dedication to customer satisfaction -- respectful of your moving plans and considerate of the loss Guardian absorbed in providing security equipment and labor upfront based on the promise of a signed agreement. We are sorry for the frustration you have experienced, but appreciative you brought it to our attention and glad to have been able to work together with you on an acceptable resolution. We wish you the best as you move forward. Sincerely, Mary Lynn M. Customer Satisfaction Advocate

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B Prince美国 · 写过 1 条评价 · 体验于 2026-03-31 ·

伟大的服务技术

安东尼非常出色地设置了我们的系统。他彻底地解释了一切,而且令人愉快且风度翩翩。

Guardian Protection 回复2026-04-01

Hi B., Welcome to the Guardian family! We wish you the best in your new home along with the peace of mind that comes with your 24-hour monitored smart home security system. Glad to hear that our professional technician did a great job installing and thoroughly walking you through how to use your system. That's the difference professional installation makes. Here's to safety and convenience! Have a great day! Mary Lynn M. Customer Satisfaction Advocate

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Walter美国 · 写过 2 条评价 · 体验于 2026-03-18 ·

安装人员做得非常出色

安装人员做得非常出色。他们知识渊博并且尊重财产。

Guardian Protection 回复2026-04-01

Hi Walter, Our installers respect home property as much as they do home safety. So they are meticulous in taking steps to ensure that everything is handled properly in bringing you the protection that goes with your smart home security system. Thank you for choosing Guardian! Mary Lynn M. Customer Satisfaction Advocate

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Robert BeattyMX · 写过 4 条评价 · 体验于 2026-03-27 ·

斯科特非常乐于助人并且信息丰富

Guardian Protection 回复2026-04-01

Hi Robert, Welcome to Guardian Protection! Professional installation is part of our promise to provide reliable home security to our customers. Glad that our professional technician Scott delivered on that promise. Enjoy the peace of mind of your new smart home security system. Sincerely, Mary Lynn M. Customer Satisfaction Advocate

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Elaine Shick Williams美国 · 写过 1 条评价 · 体验于 2026-03-25 ·

强烈推荐Guardian产品和服务

亚历克斯,技术人员很专业,非常准时而且非常高效。他尊重家庭和财产,工作非常整洁。他是一位优秀的老师,他的系统升级了,这对我们来说是全新的。 为了安全和安心,我们强烈推荐 Guardian 产品和服务。

Guardian Protection 回复2026-03-26

Hi Elaine, Congrats on your system upgrade! As a long-time Guardian customer you know the peace of mind Guardian Protection brings. Now you can enjoy the additional convenience of smart technology that increases your control and awareness. We are honored to be your security partner, Elaine. Know that we are here for you 24/7. Sincerely, Mary Lynn M. Customer Satisfaction Advocate