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旅游度假

Guest Reservations

280 条评价

3.9280 条评价
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关于 Guest Reservations

数据更新
网站
guestreservations.com
分类
旅游度假
所在地
United States
状态
待认证
近 12 个月
280 条评价
差评回复率
72%(36/50 条)
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Guest Reservations靠谱吗?

Guest Reservations(guestreservations.com)在 OK.one 的综合评分为 3.9 分(满分 5 分),基于本站收录的 280 条用户评价,属于旅游度假分类,口碑一般。71% 的评价为 4 星及以上,14% 为 1 星;商家回复了 72% 的差评。数据最后更新于 2026-08-10。

用户怎么说

我想要海景,但这个选择是……

我想要海景,但没有提供这个选项?在您的网站上

Guest Reservations 回复2026-08-03

Hello Siok, Thank you for sharing your experience. At Guest Reservations, we strive to provide excellent service and appreciate feedback that helps us improve. We would love to assist you further. Please feel free to reach out to us at [email protected] with your reservation details, including the email address you used and your reservation number (beginning with “R”). One of our representatives will review your concerns and do their best to help resolve any issues. We value your business and look forward to assisting you. Sincerely, Chantal Reynolds Guest Reservations™ Customer Care

很容易

非常简单、直接的过程。 感谢您消除了预订的压力。

Guest Reservations 回复2026-08-03

Hello Ron, We hope all is well. We value your business and hope you use Guest Reservations for your future bookings. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you. Sincerely, Chantal Reynolds Guest Reservations™ Customer Care

最便宜、易于预订的观看地点……

最便宜且易于预订的幻彩咏香江观赏地点!

Guest Reservations 回复2026-08-03

Hello, We hope all is well. We value your business and hope you use Guest Reservations for your future bookings. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you. Sincerely, Chantal Reynolds Guest Reservations™ Customer Care

轻松预订

我很容易预订。 我对电脑没有经验!

Guest Reservations 回复2026-07-31

Hello Sharon, We hope all is well. We value your business and hope you use Guest Reservations for your future bookings. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you. Sincerely, Chantal Reynolds Guest Reservations™ Customer Care

我不喜欢那些写着……的横幅。

我不喜欢那些说你只有十分钟完成注册或......的横幅。 我不喜欢因必须属于某件事而附带的现金/信用激励。 我不喜欢被要求捐钱

Guest Reservations 回复2026-07-31

Hello Matthew, Thank you for sharing your experience. At Guest Reservations, we strive to provide excellent service and appreciate feedback that helps us improve. We would love to assist you further. Please feel free to reach out to us at [email protected] with your reservation details, including the email address you used and your reservation number (beginning with “R”). One of our representatives will review your concerns and do their best to help resolve any issues. We value your business and look forward to assisting you. Sincerely, Chantal Reynolds Guest Reservations™ Customer Care

高额额外费用

结帐时添加的额外费用过高且令人惊讶。 对此不满意,所有费用都应计入房间费用。

Guest Reservations 回复2026-08-03

Hello Michael, We're sorry your Guest Reservations experience didn't meet your expectations. We take customer satisfaction seriously and want to help every traveler have a great experience. We understand you were surprised by the additional fees. Like most hotels and other travel agencies, we charge applicable tax recovery charges and a service fee to cover 24/7 support, service and platform features, and operating costs. We always disclose all fees and tax recovery charges prior to booking and require customers to confirm the total amount. We do our best to be transparent about policies and make sure they're clearly stated on our website so you know where you stand. However, we are happy to work with you on the issues you raised. Please email [email protected] with your reservation details including the email address you used along with your reservation number (beginning with “R”), and we will do our best to resolve your situation. Sincerely, Chantal Reynolds Guest Reservations™ Customer Care

价格太高了

价格太高了。网站显示价格为 340 美元,对于戴斯酒店来说似乎非常高,尤其是当酒店地图显示房间起价约为 160 美元时。最后,戴斯酒店网站向我收取了 499 美元的费用。 非常失望。感觉网站撒谎了。

Guest Reservations 回复2026-07-31

Hello Robert, We're sorry your Guest Reservations experience didn't meet your expectations. We take customer satisfaction seriously and want to help every traveler have a great experience. We understand you were surprised by the additional fees. Like most hotels and other travel agencies, we charge applicable tax recovery charges and a service fee to cover 24/7 support, service and platform features, and operating costs. We always disclose all fees and tax recovery charges prior to booking and require customers to confirm the total amount. We do our best to be transparent about policies and make sure they're clearly stated on our website so you know where you stand. However, we are happy to work with you on the issues you raised. Please email [email protected] with your reservation details including the email address you used along with your reservation number (beginning with “R”), and we will do our best to resolve your situation. Sincerely, Chantal Reynolds Guest Reservations™ Customer Care

预订时添加税费而不是...

在预订时而不是之前添加税费有点烦人

Guest Reservations 回复2026-08-03

Hello, We're sorry your Guest Reservations experience didn't meet your expectations. We take customer satisfaction seriously and want to help every traveler have a great experience. We understand you were surprised by the additional fees. Like most hotels and other travel agencies, we charge applicable tax recovery charges and a service fee to cover 24/7 support, service and platform features, and operating costs. We always disclose all fees and tax recovery charges prior to booking and require customers to confirm the total amount. We do our best to be transparent about policies and make sure they're clearly stated on our website so you know where you stand. However, we are happy to work with you on the issues you raised. Please email [email protected] with your reservation details including the email address you used along with your reservation number (beginning with “R”), and we will do our best to resolve your situation. Sincerely, Chantal Reynolds Guest Reservations™ Customer Care

作弊处理

购买时反复更改费率。这让我非常生气,我可能不会再使用这项服务/酒店!

Guest Reservations 回复2026-08-03

Hello Erik, Thank you for sharing your experience. At Guest Reservations, we strive to provide excellent service and appreciate feedback that helps us improve. We would love to assist you further. Please feel free to reach out to us at [email protected] with your reservation details, including the email address you used and your reservation number (beginning with “R”). One of our representatives will review your concerns and do their best to help resolve any issues. We value your business and look forward to assisting you. Sincerely, Chantal Reynolds Guest Reservations™ Customer Care

不错,但想要更多选择

我希望有几个房间可供选择,并且可以选择预付早餐。

Guest Reservations 回复2026-07-31

Hello Vera, Thank you for sharing your experience. At Guest Reservations, we strive to provide excellent service and appreciate feedback that helps us improve. We would love to assist you further. Please feel free to reach out to us at [email protected] with your reservation details, including the email address you used and your reservation number (beginning with “R”). One of our representatives will review your concerns and do their best to help resolve any issues. We value your business and look forward to assisting you. Sincerely, Chantal Reynolds Guest Reservations™ Customer Care

在酒店工作的人员

在酒店工作的人员。 他们很棒。 另一方面,房间需要一些更新。 灯光、地毯上的污渍、墙壁上剥落的油漆以及部分门和门框之间的缝隙。

Guest Reservations 回复2026-07-31

Hello, We hope all is well. We value your business and hope you use Guest Reservations for your future bookings. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you. Sincerely, Chantal Reynolds Guest Reservations™ Customer Care

找到一个适合我们需求的房间很容易

找到一个适合我们需求的房间很容易。 Alburquerque 地区较好的酒店中配备 2 张大床的客房很少见。这个小镇似乎适合情侣,而不是想要度过愉快一周的女朋友。我也喜欢有一个带门廊的房间——让房间感觉不那么束缚。

Guest Reservations 回复2026-07-31

Hello Victoria, We hope all is well. We value your business and hope you use Guest Reservations for your future bookings. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you. Sincerely, Chantal Reynolds Guest Reservations™ Customer Care

被要求通过一堆购买...

最后通过一堆广告要求购买是一种冒犯,询问一次就可以了。 被要求购买 5-6 种不同的东西破坏了体验。 您的网站就像一个“二手车推销员”。

Guest Reservations 回复2026-07-31

Hello Jerry, We hope all is well. We value your business and hope you use Guest Reservations for your future bookings. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you. Sincerely, Chantal Reynolds Guest Reservations™ Customer Care

订房非常方便

订房间非常方便。收到了很好的价格。在线预订非常简单且准确

Guest Reservations 回复2026-07-30

Hello Gary, We hope all is well. We value your business and hope you use Guest Reservations for your future bookings. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you. Sincerely, Chantal Reynolds Guest Reservations™ Customer Care

您在网上列出了可用的房间,然后……

您在网上列出了可用的房间,然后告诉我没有可用的房间,迫使我选择价格更高的房间!

Guest Reservations 回复2026-07-31

Hello Ellie, Thank you for sharing your experience. At Guest Reservations, we strive to provide excellent service and appreciate feedback that helps us improve. We would love to assist you further. Please feel free to reach out to us at [email protected] with your reservation details, including the email address you used and your reservation number (beginning with “R”). One of our representatives will review your concerns and do their best to help resolve any issues. We value your business and look forward to assisting you. Sincerely, Chantal Reynolds Guest Reservations™ Customer Care

该网站非常有问题

该网站非常有问题。当我试图输入我的卡到期日期时,它冻结了。另外,我还为我妈妈保留了这个。希望预订单上她的名字就足够了。

Guest Reservations 回复2026-07-30

Hello Kristen, Thank you for sharing your experience. At Guest Reservations, we strive to provide excellent service and appreciate feedback that helps us improve. We would love to assist you further. Please feel free to reach out to us at [email protected] with your reservation details, including the email address you used and your reservation number (beginning with “R”). One of our representatives will review your concerns and do their best to help resolve any issues. We value your business and look forward to assisting you. Sincerely, Chantal Reynolds Guest Reservations™ Customer Care

花费的时间

从选择房间到得到确认花了很长时间,房间不再可用,我们不得不再次经历整个过程。

Guest Reservations 回复2026-07-30

Hello William, We hope all is well. We value your business and hope you use Guest Reservations for your future bookings. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you. Sincerely, Chantal Reynolds Guest Reservations™ Customer Care

高额税收是一个令人不快的意外……

高额税收只是在付款环节才令人不快的意外暴露。

Guest Reservations 回复2026-07-22

Hello Uri, We're sorry your Guest Reservations experience didn't meet your expectations. We take customer satisfaction seriously and want to help every traveler have a great experience. We understand you were surprised by the additional fees. Like most hotels and other travel agencies, we charge applicable tax recovery charges and a service fee to cover 24/7 support, service and platform features, and operating costs. We always disclose all fees and tax recovery charges prior to booking and require customers to confirm the total amount. We do our best to be transparent about policies and make sure they're clearly stated on our website so you know where you stand. However, we are happy to work with you on the issues you raised. Please email [email protected] with your reservation details including the email address you used along with your reservation number (beginning with “R”), and we will do our best to resolve your situation. Sincerely, Chantal Reynolds Guest Reservations™ Customer Care

非常用户友好,除了

非常用户友好,只是它没有指出为什么交易第一次被拒绝。 我想通了。我没有输入持卡人的完整姓名。我忘记输入中间名首字母。

Guest Reservations 回复2026-07-22

Hello Bea, We hope all is well. We value your business and hope you use Guest Reservations for your future bookings. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you. Sincerely, Chantal Reynolds Guest Reservations™ Customer Care