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旅游度假

Guest Reservations

280 条评价

3.9280 条评价
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关于 Guest Reservations

数据更新
网站
guestreservations.com
分类
旅游度假
所在地
United States
状态
待认证
近 12 个月
280 条评价
差评回复率
72%(36/50 条)
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Guest Reservations靠谱吗?

Guest Reservations(guestreservations.com)在 OK.one 的综合评分为 3.9 分(满分 5 分),基于本站收录的 280 条用户评价,属于旅游度假分类,口碑一般。71% 的评价为 4 星及以上,14% 为 1 星;商家回复了 72% 的差评。数据最后更新于 2026-08-10。

用户怎么说

上面说的是 5,000 TBH,但后来变成了 7000?!

Guest Reservations 回复2026-08-03

Hello Alex, We're sorry your Guest Reservations experience didn't meet your expectations. We take customer satisfaction seriously and want to help every traveler have a great experience. We understand you were surprised by the additional fees. Like most hotels and other travel agencies, we charge applicable tax recovery charges and a service fee to cover 24/7 support, service and platform features, and operating costs. We always disclose all fees and tax recovery charges prior to booking and require customers to confirm the total amount. We do our best to be transparent about policies and make sure they're clearly stated on our website so you know where you stand. However, we are happy to work with you on the issues you raised. Please email [email protected] with your reservation details including the email address you used along with your reservation number (beginning with “R”), and we will do our best to resolve your situation. Sincerely, Chantal Reynolds Guest Reservations™ Customer Care

存储的信息可供使用

存储的信息可供使用。谢谢

Guest Reservations 回复2026-08-03

Hello Barbara, We hope all is well. We value your business and hope you use Guest Reservations for your future bookings. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you. Sincerely, Chantal Reynolds Guest Reservations™ Customer Care

我要求的两个房间没有标记...

我要求的两个房间在我尝试付款之前都没有标记为“已售完”。

Guest Reservations 回复2026-08-03

Hello Lee-Anne, Thank you for sharing your experience. At Guest Reservations, we strive to provide excellent service and appreciate feedback that helps us improve. We would love to assist you further. Please feel free to reach out to us at [email protected] with your reservation details, including the email address you used and your reservation number (beginning with “R”). One of our representatives will review your concerns and do their best to help resolve any issues. We value your business and look forward to assisting you. Sincerely, Chantal Reynolds Guest Reservations™ Customer Care

很棒且易于预订的应用程序

很棒且易于预订的应用程序。谢谢。以透明价格预订时还包括详细的价格明细。

Guest Reservations 回复2026-08-03

Hello Ariez, We hope all is well. We value your business and hope you use Guest Reservations for your future bookings. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you. Sincerely, Chantal Reynolds Guest Reservations™ Customer Care

清楚地看到房间选项和…

清楚地看到房间选项和价格,以及如果我必须取消行程的退款政策(8 月 12 日之前)

Guest Reservations 回复2026-08-03

Hello Karen, We hope all is well. We value your business and hope you use Guest Reservations for your future bookings. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you. Sincerely, Chantal Reynolds Guest Reservations™ Customer Care

广告太多,无法预订房间。

Guest Reservations 回复2026-08-03

Hello Scott, Thank you for sharing your experience. At Guest Reservations, we strive to provide excellent service and appreciate feedback that helps us improve. We would love to assist you further. Please feel free to reach out to us at [email protected] with your reservation details, including the email address you used and your reservation number (beginning with “R”). One of our representatives will review your concerns and do their best to help resolve any issues. We value your business and look forward to assisting you. Sincerely, Chantal Reynolds Guest Reservations™ Customer Care

我会给它评分 5 星

我本来会给它 5 颗星,但预订后我被问了太多问题,例如,捐钱,注册我不想要的东西。

Guest Reservations 回复2026-08-03

Hello Jeffrey, We hope all is well. We value your business and hope you use Guest Reservations for your future bookings. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you. Sincerely, Chantal Reynolds Guest Reservations™ Customer Care