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旅游度假

Guest Reservations

280 条评价

3.9280 条评价
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关于 Guest Reservations

数据更新
网站
guestreservations.com
分类
旅游度假
所在地
United States
状态
待认证
近 12 个月
280 条评价
差评回复率
72%(36/50 条)
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Guest Reservations靠谱吗?

Guest Reservations(guestreservations.com)在 OK.one 的综合评分为 3.9 分(满分 5 分),基于本站收录的 280 条用户评价,属于旅游度假分类,口碑一般。71% 的评价为 4 星及以上,14% 为 1 星;商家回复了 72% 的差评。数据最后更新于 2026-08-10。

用户怎么说

我发现我订错了日期…

我意识到我预订了错误的日期,赶紧打电话,但被拒绝退款,所以我预订了 3 个房间,而我只需要 2 个房间

Guest Reservations 回复2026-08-03

Hello Jackie, Thank you for sharing your experience. At Guest Reservations, we strive to provide excellent service and appreciate feedback that helps us improve. We would love to assist you further. Please feel free to reach out to us at [email protected] with your reservation details, including the email address you used and your reservation number (beginning with “R”). One of our representatives will review your concerns and do their best to help resolve any issues. We value your business and look forward to assisting you. Sincerely, Chantal Reynolds Guest Reservations™ Customer Care

预订这个房间的过程是…

预订这个房间的过程既快捷又简单。

Guest Reservations 回复2026-08-03

Hello Charles, We hope all is well. We value your business and hope you use Guest Reservations for your future bookings. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you. Sincerely, Chantal Reynolds Guest Reservations™ Customer Care

要求更高的折扣,但事实并非如此……

要求更高的折扣,但没有应用。

Guest Reservations 回复2026-08-03

Hello Matthew, Thank you for sharing your experience. At Guest Reservations, we strive to provide excellent service and appreciate feedback that helps us improve. We would love to assist you further. Please feel free to reach out to us at [email protected] with your reservation details, including the email address you used and your reservation number (beginning with “R”). One of our representatives will review your concerns and do their best to help resolve any issues. We value your business and look forward to assisting you. Sincerely, Chantal Reynolds Guest Reservations™ Customer Care

我去付款时房间没有空房

Guest Reservations 回复2026-08-03

Hello Alana, Thank you for sharing your experience. At Guest Reservations, we strive to provide excellent service and appreciate feedback that helps us improve. We would love to assist you further. Please feel free to reach out to us at [email protected] with your reservation details, including the email address you used and your reservation number (beginning with “R”). One of our representatives will review your concerns and do their best to help resolve any issues. We value your business and look forward to assisting you. Sincerely, Chantal Reynolds Guest Reservations™ Customer Care

很简单

很简单,只要按照说明进行操作,很快就完成了。

Guest Reservations 回复2026-08-03

Hello, We hope all is well. We value your business and hope you use Guest Reservations for your future bookings. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you. Sincerely, Chantal Reynolds Guest Reservations™ Customer Care

直截了当

直接前进-回头客

Guest Reservations 回复2026-08-03

Hello, We hope all is well. We value your business and hope you use Guest Reservations for your future bookings. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you. Sincerely, Chantal Reynolds Guest Reservations™ Customer Care

当我选择预订时

当我选择预订时,它说总价(含税等)为 256 美元。 但当我按下付款键时,我现在被收取的费用不止于此。 我上次预订时也出现过这种情况。 这是不诚实的行为

Guest Reservations 回复2026-08-03

Hello Sally, We're sorry your Guest Reservations experience didn't meet your expectations. We take customer satisfaction seriously and want to help every traveler have a great experience. We understand you were surprised by the additional fees. Like most hotels and other travel agencies, we charge applicable tax recovery charges and a service fee to cover 24/7 support, service and platform features, and operating costs. We always disclose all fees and tax recovery charges prior to booking and require customers to confirm the total amount. We do our best to be transparent about policies and make sure they're clearly stated on our website so you know where you stand. However, we are happy to work with you on the issues you raised. Please email [email protected] with your reservation details including the email address you used along with your reservation number (beginning with “R”), and we will do our best to resolve your situation. Sincerely, Chantal Reynolds Guest Reservations™ Customer Care

预订预订很简单

预订很容易。 很高兴找到一家对狗友好的好酒店。 期待我们的光临。

Guest Reservations 回复2026-08-03

Hello Kim, We hope all is well. We value your business and hope you use Guest Reservations for your future bookings. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you. Sincerely, Chantal Reynolds Guest Reservations™ Customer Care