Headquartered in sunny Singapore, with local operations in Malaysia, Canada, India and USA - Gumtoo specialises in making custom merchandise for your customers, potential leads, employees and stakeholders. Use these merchandise for your next promotional activity, fundraiser, marathon, brand activation, trade show, music fest and more.
Overall satisfactory although response time can be slow sometimes. I had sent a WhatsApp message on 8th February after receiving the items but did not receive any response.
Gumtoo 回复2024-05-23
Thank you for your feedback. We apologize for any delay in our response times and are working to improve our communication. We're glad to hear that you were overall satisfied with your experience, and we'll ensure that future interactions are more timely. Your input is invaluable in helping us serve you better.
Really great experience engaging with Gumtoo! First time doing sticker printing and had awesome assistance from them. The quality of the stickers were really good too!
Gumtoo 回复2024-01-10
Thank you for the kind words! We're delighted you enjoyed the experience and the quality of our stickers. Looking forward to serving you again soon!
Quality Product & Service from Gumtoo! Harry has been a great representative for his promptness in following up. He had also ensured quality when liaising with the manufacturer - sent me photo proof and updated the progress way more than I expected. Alot of thought put in place for production of socks! It's a pleasure working with you!
Gumtoo 回复2024-01-10
Thank you for the wonderful feedback! We're thrilled to know our commitment to quality and attentive service met your expectations. Your satisfaction is paramount to us, and we eagerly anticipate more successful collaborations!
Harry, Pranjal, Nidhi are very responsive, timely in their responses and updates, from enquiry until I received my order. They are flexible and accommodate requests on delivery dates and customized orders. They are easy to talk to in terms of my expected requirements. Thank you Gumtoo team! Will definitely re-order. Recommended!
Gumtoo 回复2024-01-03
We truly appreciate your kind words about our team.
We're delighted to have been responsive, timely, and accommodating throughout your order process. Your recommendation means a lot to us, and we look forward to serving you again soon!
Thank you for the compliment! We're pleased to hear that you found our products to be of great quality and reasonably priced. Your satisfaction is our priority, and we aim to provide value to our customers. If you have any more feedback or need assistance, please don't hesitate to reach out.
Harry was very patient in providing quotes and also providing samples of the product (bandana) before we decided. When he printed the sample and we changed the design, he was also very patient and accommodated. Liked the product!
Gumtoo 回复2024-01-03
We appreciate your feedback regarding our patience and assistance. Your satisfaction is important to us, and we're pleased to hear that you liked the final product. If you ever need our services again, don't hesitate to reach out. Thank you for choosing us!
Harry was great to work with! From beginning to end, he answered all my questions, which were numerous since this was our first project with Gumtoo. The end result socks look terrific and are very nice quality. The custom branded sleeve came out wonderful. Finally, delivery met our deadlines. I would certainly work with Harry and Gumtoo again!
Gumtoo 回复2024-01-03
We greatly appreciate your positive feedback regarding your experience with Gumtoo. From the initial inquiries to the final product, we're thrilled to hear that your project went smoothly, the custom-branded socks met your expectations in terms of quality, and the delivery met your deadlines. We look forward to the opportunity to work with you again in the future!
Harry and the team were very patient with us and could provide detailed explanations and elaborations for my queries.
Gumtoo 回复2024-01-03
We appreciate your feedback, and we're glad to know that our team was patient and provided detailed explanations to address your queries. Customer satisfaction is important to us, and we look forward to assisting you with any future inquiries or projects. Thank you for choosing us!
It's been a pleasure to work with Harry, and the socks quality is awesome! Our clients are happy and we are happy having great merch!
Gumtoo 回复2023-10-19
Thank you for your kind words! We're thrilled to hear that you and your clients are enjoying the socks. It was a pleasure working with you too. If you have any more projects or need further assistance, feel free to reach out.
Harry was very helpful in working with me until I reached a design that I liked. The pins turned out beautifully made.
Gumtoo 回复2023-10-19
I'm delighted to hear that we could assist you throughout the design process, and that the pins turned out beautifully. Your satisfaction is our priority, and we're here to help you with any future projects or inquiries. Thank you for choosing us!
I'm thrilled to hear that you found us easy to work with and that we understood your requests. We're committed to providing a smooth and enjoyable experience for our clients. If you ever need assistance with future projects, don't hesitate to reach out. Thank you for your kind feedback!
Prompt reply and the tattoo quality is amazing! :)
Gumtoo 回复2023-10-19
Thank you for your kind words! We're delighted that you're pleased with the prompt response and the amazing tattoo quality. If you ever have more ideas or projects in mind, feel free to get in touch. We're here to bring your creative vision to life!
Fuss-free order experience with excellent customer service
GumToo was recommended to me as a vendor to craft my bespoke enamel pins. The process was smooth and customer service was prompt and efficient. Timely information and updates were provided upon request. Overall, an excellent experience and I would go to them for more personalisation of crafts!
Gumtoo 回复2023-10-19
We greatly appreciate your recommendation and your kind words! It was a pleasure working with you on your bespoke enamel pins. We're thrilled to hear that the process was smooth and you found our customer service prompt and efficient. We're always here to help you with any future customization needs or new projects you have in mind. Looking forward to crafting more unique creations with you!
Harry was very helpful throughout the process and accommodating with the timeline and design requirements too :)
Gumtoo 回复2023-10-19
Thank you for your kind words! We're thrilled to hear that we were able to provide you with excellent assistance throughout the process. We understand the importance of accommodating timelines and design requirements, and we're glad we could meet your expectations. If you have any more projects or ideas in the future, feel free to reach out to us. We're here to help!
Harry and Prajal provided prompt and excellent customer service throughout the entire process from initial draft of the sock design, production and delivery by providing timely updates along the way. The socks and enamel pins are well received by the employees and we are pleased with the results! Would not hesitate to use their service again :-)
Gumtoo 回复2023-08-02
Thank you for your kind words! 😊 We're thrilled to hear that you had a great experience with our team and that the socks and enamel pins were well received. It was a pleasure working with you, and we look forward to serving you again in the future! 🙌🎉 If you ever need anything else, don't hesitate to reach out. Cheers to more successful collaborations!
Harry and his team always exceed my expectations. Harry is very thorough, making sure to reach out at every step of the way. We trust the Gumtoo team with our logo, and our patches are always exactly what we've envisioned. Our patch has come to be an all time favorite from clients as well as the public, asking where they can get the merch. That feedback speaks to Harry and his team!
Gumtoo 回复2023-08-02
Thank you so much for your kind words and continued trust in Gumtoo! 🙏😊 We're delighted to know that our team has consistently exceeded your expectations and that you love the patches featuring your logo. We're always here to ensure your vision comes to life, and we can't wait to continue creating exceptional products for you and your clients.Cheers to more successful collaborations! 🥳🎈
Recently bought removable tattoos for my organisation. Had a pleasant dealing with Gumtoo representative, Harry.
1) Prompt replies to queries
2) Price, reasonable
3) Punctuality - goods came 5 days before request date
Maybe this company adopts 3Ps above :)
Fauzi
Gumtoo 回复2023-08-02
Thank you for your wonderful feedback! 🙌 We're thrilled to hear about your pleasant experience with Harry and Gumtoo. 😊 🚀 It's great to know that our efforts have made a positive impact on your organization. If there's anything else we can do for you, feel free to reach out anytime.
Ordered some 3x2 pathces for our ruck club. Quality is great, turn around was quick and transaction was smooth
Gumtoo 回复2023-08-02
Thank you so much for your kind words! 🙏 We're delighted to hear that you are pleased with the quality of our 3x2 patches for your ruck club. 😊 Our team takes great pride in providing quick turnaround times and ensuring smooth transactions for all our valued customers. We truly appreciate your support and look forward to serving your ruck club again in the future! 🌟🎉
Quality products, beautiful colour prints and fast turnaround. We have been working with Gumtoo for years and they always do great work.
Gumtoo 回复2023-05-25
Thank you so much for your kind words and for being a loyal customer of Gumtoo for all these years! It's incredibly gratifying to hear about your experience. We've had an absolute blast bringing your tattoos to life.
Your continued support means the world to us. We're deeply committed to maintaining the high standards you've come to expect from Gumtoo. We cherish our long-standing relationship with you and look forward to many more years of collaboration, creating exceptional products together.
Cheers!
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