Headquartered in sunny Singapore, with local operations in Malaysia, Canada, India and USA - Gumtoo specialises in making custom merchandise for your customers, potential leads, employees and stakeholders. Use these merchandise for your next promotional activity, fundraiser, marathon, brand activation, trade show, music fest and more.
The enamel pin I ordered are very good quality and in good condition after delivery. The team have been very helpful and prompt in replying toward delivering the order. They worked extra hours to rushed out the delivery and making sure I received the parcel. Really appreciate the effect they put in. I am very satisfied with this service and the product quality.
However, there was little set back at beginning of the ordering process, communication with customer servicing was limited via emailing and slow in responding. Perhaps this is one area can be improved, or consider a better choice of communication platform, ie whatsapp or telegram.
Overall appreciate the good work and good quality product. Will definitely to order again.
Gumtoo 回复2022-11-22
Thank you so much for your constructive feedback, Feung Wong! We will be sure to look into your suggestions and work on making sure there are no hiccups in communication. We look forward to working with you again soon!
Excellent service and price with fast delivery. The custom badges we ordered were super high quality and turned out perfectly! I would definitely recommend Gumtoo!!
Gumtoo 回复2022-11-22
Hi James,
Thanks a lot for your words of appreciation! Our customers are valuable to us and we always strive to ensure a positive experience.
The socks came out great. It did took quite a while to get it arranged and sorted out but the service given was great. Thank you!
Gumtoo 回复2022-11-22
Thank you, ActiveX for your kind words of encouragement. We are grateful for your patience throughout the process. Customer satisfaction is always a priority a Gumtoo!
I really like the professionalism and timely assistance by the Gumtoo team. They assisted me throughout my pin making process while answering any questions I had and helped me to actualise the design I had in mind. Really satisfied with the quality and outcome of my pin design. I would definitely contact them again for future projects and recommend them to others.
My company ordered 100 plushies from Gumtoo Stickers.
Harry, the Customer Happiness Manager at Gumtoo has been very kind and patient with all my enquiries and throughout the many back and forth correspondences.
He is able to answer all my enquiries and accommodate to the changes that were required. There was a proper process when it came to the plushy and included sampling as well.
However, the 2D design provided to the team did not come out 100% as expected when it became 3D. In the future if you would like to get plushies, I would recommend having a 3D version sent over if you would like to achieve accurate results.
Overall, it was a positive experience and all the whale plushies are well-received. Thank you Gumtoo! 😊
Gumtoo 回复2022-09-28
Thank you, Skylla, for that motivating feedback. We for sure will incorporate your feedback to provide all our valuable customers like you with the much-desired 3D designs.
Everyone from Gumtoo that I have communicated with were professional and was able to give advice to the queries we had. We had a tight timeline but Gumtoo was able to produce the tattoos just in time for our event. Impressively, tattoos was delivered earlier than the stipulated date given. Not to say, quality was great!
Gumtoo 回复2022-09-28
Thank you, Adeline, for appreciating our service and products. As it was a pleasure working with you, we look forward to serving you with more admired products in the future.
Was looking through several options for an urgent order for a corporate event and I took a "gamble" with Gumtoo as we have no prior reference from anyone I know about their service / products.
But it was a GEM that i found! Harry has been most helpful and responsive! The whole ordering process was a breeze and it was signed, sealed and delivered VERY fast.
Thank you Harry and team and all at Gumtoo... Will definitely be back for more!
Gumtoo 回复2022-09-09
Hi Josephine,
Thank you for those appreciation words. It was a pleasing experience working with you and your team.
We look forward to serving with more trending and creative products that boost your future corporate events.
We have ordered from gumtoo many a time, and have consistently received quality work in a timely manner. Their enamel pins are amazing, and the level of detail that is captured is unbelievable!
Gumtoo 回复2022-09-09
Thank you, NightShift, for those motivating words.
We are pleased to help our valuable customers at all times with the best of our services.
Awesome customer service :)
Didn't managed to receive the NDP tattoos, thus checked in to see what else can I do to ensure that the children in my school will have to the tattoos for the National Day celebration. Prompt follow-up to resend the tattoos for me the next day was very much appreciated.
Gumtoo 回复2022-08-23
Thank You, Ziwen, for those encouraging words.
We look forward to maintaining such dedicated customer service in the near future too.
Pranjal was very helpful with assisting our last min order (for a last min assignment given to me - assigned on Sat 330pm for an event on Mon 8am). I explained to him my situation and even apologized to him for contacting him out of his working hours, he went ahead and assisted with a few queries and eventually with the smooth transaction. Thank you for being patient, understanding and kind.
Gumtoo 回复2022-08-23
Thank You, Nurliyana, for those motivating words and for appreciating our efforts.
We always walk the extra mile to assist all our valuable customers.
NDP tattoos were fun and eye catching. Used them to attend various National Day gatherings and the designs added to the cheer and good vibes.
Gumtoo 回复2022-08-23
Thank You, Seok Lay, for that encouraging feedback.
Our team consistently brings customized tattoos' best and innovative ideas to make every event memorable.
Very good experience with Harry from Gumtoo, our team is delighted with the pins we ordered! Good service, fast communication, nice designs, reliability, all in all a great experience!
Gumtoo 回复2022-08-23
Hi Sarah,
We are glad to know that you liked our products and services.
With your words of motivation, we are sure to produce more creative ideas.
Gumtoo was quick and efficient in addressing our customised needs for our event, in a timely fashion. The process was seamless and the team was quick to respond to our needs
Gumtoo 回复2022-08-23
Thank you, Joey, for that valuable feedback.
Our team works hard, keeping in mind that our customers are our first priority, and that's what keeps us going round the clock.
Great service! Explained that we needed the socks urgently for an event and they rushed the order for us without compromising on quality.
Gumtoo 回复2022-08-23
Hi J Low,
Thank you for appreciating our efforts. Your generous words boost our performance and encourage us to sustain never-ending customer satisfaction.
Fast turnaround and great service! The enamel pins turned out wonderfully and every piece was packaged neatly before arriving. Highly recommended, and many thanks to Harry for expediting my order!
Gumtoo 回复2022-07-13
Thank you so much for your feedback, Foxx Boxx, you put a big smile on our faces! Our team is hard at work continuously trying to ensure speedy service for our customers and it’s always rewarding to hear kind words.
Really appreciated that Gumtoo has made the entire ordering process such a breeze and fuss free.
Thank you for the free gift and the pins are so beautifully made. 真感谢Gumtoo把订购流程无忧无虑,并把别针生产比我的想象来得更别致。
- Price: Published and reasonable
（价格：网上公开，合理）
- Customer service: Harry (who attended to me) was prompt via email, reply in a day
（顾客服务：哈利回复我的电邮迅速在当天内）
- Others: Despite not able giving them the printing template or size ratio and color info, the team able to reproduce based on a sample jpeg given to them.
（其他：即使无法提供印刷模本和彩色或尺寸详情，Gumtoo团队却能从我给的图片样本无误的精准估计生产别针）
- Delivery upon payment: about 4 weeks
（付后收获时间：大约4周）
- Bonus: A free writing notebook
（惊喜：送一本笔记本）
Gumtoo 回复2022-07-13
Wow, Leanne we were blown away by your positive words, we really appreciate the time you took to write such a detailed review!
Thanks a lot
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