Hamperapp（hamperapp.com）在 OK.one 的综合评分为 4.2 分（满分 5 分），基于本站收录的 63 条用户评价，属于购物与时尚分类，口碑良好。81% 的评价为 4 星及以上，16% 为 1 星；商家回复了 73% 的差评；近 12 个月新增 60 条。数据最后更新于 2026-08-10。
使用 Hamperapp 的体验非常好！服务可靠、易于使用，我洗的衣服总是干净且做得很好。非常方便和有帮助。
Thank you for the great review! We’re happy to hear you’ve had a reliable and convenient experience and that your laundry always comes back clean and well done. We truly appreciate your support! – Hamperapp Support Team 🧺💙
Thank you for your feedback! We’re glad you enjoyed the service and appreciate you choosing Hamperapp. – Hamperapp Support Team 🧺💙
Hamperapp 一直是满足我们办公室干洗和洗衣需求的优秀合作伙伴。他们负责处理我们所有的制服、衣架和拖把，并且服务始终可靠且高质量。 所有东西总是干净、井井有条、准时归还，这对我们的日常运营产生了很大影响。他们的团队反应灵敏、专业且易于合作。 如果您正在寻找可靠的洗衣和干洗服务来满足商务或商业需求，Hamperapp 可为您提供优质的服务，让您真正安心。强烈推荐。
Thank you so much for the detailed and thoughtful review! We’re honored to support your office’s laundry and dry cleaning needs and are glad to hear our reliability, organization, and professionalism make a positive impact on your daily operations. Your recommendation truly means a lot to our team. – Hamperapp Support Team 🧺💙
Thank you for your kind words! We’re glad to hear you found our service professional. We appreciate your support and look forward to assisting you again. – Hamperapp Support Team 🧺💙
快速、简单、反应灵敏。强烈推荐
Thank you for the great feedback! We’re happy to hear you found our service quick, easy, and responsive. We truly appreciate the recommendation! – Hamperapp Support Team 🧺💙
最好的最好的！强烈推荐！
Thank you so much! We’re honored by your kind words and truly appreciate the recommendation. We look forward to continuing to serve you! – Hamperapp Support Team 🧺💙
喜欢使用服务的便捷性和团队的专业精神。
Thank you for your kind feedback! We’re glad to hear you found the service easy to use and appreciated the professionalism of our team. We truly appreciate your support! – Hamperapp Support Team 🧺💙
易于使用、高效、市场最佳。
Thank you for the great review! We’re thrilled to hear you found our service easy to use, efficient, and the best in the market. We truly appreciate your support! – Hamperapp Support Team 🧺💙
优秀的公司！
Thank you for the kind words! We truly appreciate your support and are happy to hear you had a great experience with us. – Hamperapp Support Team 🧺💙
我发现衣服上有油渍，而订单发出去清洗时并不存在。我必须研究如何去除油渍并在家手洗/晾干。我留言但没有得到回复。我正在把我的生意转移到别处。
We’re very sorry to hear about the grease stains on your clothes — that’s not the experience we want for you. Please contact us so we can review your order and help resolve this. You can reach us at [email protected] or by phone at (412) 927-4669. Thank you for bringing this to our attention — we appreciate the opportunity to make it right. – Hamperapp Support Team 🧺💙
我的衣服总是按时取货并交付。它们干净整洁，折叠得很好。
Thank you for sharing your experience! We're so glad to hear your clothes are consistently picked up and delivered on time, and that you're happy with the cleaning and folding. We appreciate you choosing us! – Hamperapp Support Team 🧺💙
在紧要关头使用了这项服务，没有时间，而且还洗了一堆衣服。很高兴我做到了！设置很容易，他们在我的前门接送，在我的前门放下，我计划再次使用它们！
Thank you for sharing your experience! We’re so glad we could help during a busy moment and make things easier for you. Happy to hear everything was smooth from pickup to delivery. We look forward to helping you again! – Hamperapp Support Team 🧺💙
我希望我能给零星。请勿使用此服务。送货很糟糕，司机很沮丧，咒骂着，几乎大喊大叫，因为没有传达接送的类型。两端的取货和送货都晚了，搞乱了我的工作会议。该应用程序本应允许驾驶员跟踪和通信，但事实并非如此。我的交货时间比最晚窗口时间晚了两个小时，而且沟通为零。我不得不联系重新协调交付。 在发生所有这些问题之后，客户服务非常糟糕。我是第一次寻找新服务的用户，但他们没有采取任何措施来解决这些糟糕的体验。他们只愿意为我提供一张“小”优惠券以供将来的服务使用。如果他们没有采取任何措施来解决本次服务的问题，为什么我要在未来的服务中使用它们呢？他们太可怕了。不要浪费你的时间或金钱。
We’re very sorry to hear that you found grease stains on your clothes after your order was returned that should never happen, and we completely understand how frustrating it must have been to hand-wash and treat them yourself. Please reach out to us so we can review your order and make this right for you. You can contact us at [email protected] or by phone at (412) 927-4669. Thank you for letting us know, we truly appreciate the opportunity to help resolve this. – Hamperapp Support Team 🧺💙
优质的服务....超级方便！这是我的首选干洗服务。下订单并将我的洗衣袋放在门外，它总是按时取货，并按时或更早送回，这真是太棒了！谢谢 Hamperapp...服务很棒！ ——约翰·迪·莱姆
Thank you so much, John! We’re thrilled to be your go-to dry cleaning service and to hear that our pick-up and delivery have been consistently on time—or even early! We truly appreciate your trust and your wonderful feedback. We’re always here to make laundry as easy and convenient as possible for you. – Hamperapp Support Team 🧺💙
您必须应对许多不同的机器人/假冒团体，这种体验是一场噩梦。 您在线下订单，应用程序会为您提供初步估计并验证订单时间。 接机人员在第 3 个小时窗口的最后一刻来了，这还好，但他们在 30 分钟前通知我，说他们已经到了酒店，但直到 30 分钟过去才完全停电。 一天中的每一步沟通都不是很好。 送货员终于来了。 第二天要归还衣物时，出现一条信息，简单地说：“您的衣物延迟了，您将在第二天收到。” 无法联系到任何人做出解释。 这太可怕了。 然后我收到了一份初步估价的账单，两天后洗衣店被退回（没有任何解释），账单翻了一番，而且作为新客户没有 20 美元的折扣。 我不推荐这些骗子。如果我再次生病，我将冒着风险去找一些想要额外钱并且会做得更好的高中生！
如果我不能给他们星星，我永远不会使用这项服务！他们不会检查衣服口袋里是否有钢笔等，并且在零赔偿的情况下毁坏了价值高达 500 美元的衣服。他们答应打电话给我讨论，但从未这样做。有更好的服务，但很糟糕，除非你想浪费钱，否则不要使用它们
被车撞了，现在不能开车了，他们让我更容易洗衣服
Thank you so much for your kind words! We’re truly sorry to hear about your accident and hope you have a smooth and speedy recovery. It means a lot to know that Hamperapp has been able to make things a little easier for you during this time. We’ll always be here to help with your laundry needs whenever you need us. 💙
我使用HamperApp已经有一段时间了，每项服务都超出了我的预期。该应用程序易于设置，并且过程顺利且无麻烦。它们快速、可靠，而且总是能出色地清洗我的衣服。劳拉和我遇到的所有员工都很友好、专业并且真诚地乐于助人。 HamperApp 确实让我的生活变得更轻松——非常方便，而且绝对值得！
Thank you so much for sharing such wonderful feedback! We’re thrilled to hear that you’ve had consistently great experiences with HamperApp and that our team—especially Laura—has made things easier and more convenient for you. We truly appreciate your trust and look forward to continuing to provide you with fast, reliable, and friendly service. 💙
Thank you for your feedback. We’re glad to hear you had a good experience, and we look forward to serving you again. Sincerely, The Hamperapp Team
我一直断断续续地使用 hamperapp 来帮助老年人生活社区。当我们的洗衣机或烘干机坏了时，我知道 HamperApp 总会为我们提供保障。 24 小时内，我们清洗并交付了 850 磅的居民衣服和床单。
Thank you so much for your amazing feedback! We’re honored to support your senior living community and proud to know HamperApp could help when you needed it most. Handling 850 pounds of laundry in 24 hours is no small task, and we’re glad we could deliver the fast and reliable service you count on. We truly appreciate your trust and look forward to continuing to assist you whenever needed. 💙
共 63 条符合条件的评价