HAPPY EASY GO

One of the worst companies to do business with…

I made a flight booking on March 2019 and I had to cancel it due some personal reasons. I cancelled it well in advance. I even went to the airline office n got proof that the money was refunded to happyeasygo. Now more than 1 and a half years and a ton of mails n calls later, I still haven't received my refund. I am not a person who talks bad about other people. but this is one of the worst companies to do business with. If I don't get my money in a few more months, I am gonna sue them.

happy easy cheaaat!

happy easy cheaaat!! the worst travel website ever. wanted to use the credit shell; the new ticket cost is lesser than the credit shell amount.they still want me to pay 1925 rs extra. they have no explanation how the costs have come about except for statement fares are dynamic. happy easy cheaaat!!

No Refunds Issued even after 9…

No Refunds Issued even after 9 months.Worst and 3rd class customer service.Never book ticket from happyeasygo.

Guys don't get trap

Guys don't get trap , pathetic customer support! I booked flight under free reschdule option. But they don't have option to re-book by app or on call. They ask you to send request over app and even though less fair.

Trap

Worst behaviour, they will keep money after cancellation. Still I have not got my money back. 20/01/2022: Have followed back again and again and mailed multiple number of times (yes with order id and details, and had conversation with customer care), still no resolution. I have left hope of getting back the money and hope from the booking website.

Worst customer service ever

Worst customer service ever. Please dont use this platform to book your tickets. Its completely a fraud website. I just lost my Rs.5,000 Credit Shell because of their fraudulent strategies & their customer service is not responding at all. Once they heard my problem they kept disconnecting my call repeatedly.

HEG A FRAUD COMPANY! NEVER BUY FROM THIS COMPANY

Hello, I have gone through the reviews here and it is so sad this is happening with me as well. Same story as others here. Are there any legal options we can take? as in reporting this to government agencies? thanks

Only thing matters to them is Money

Due to Covid-19 I got credit shell from Spicejet (they are not charging any cancellation or change fees and also they have paid extra to this site). But Happyeasygo wants to charge me for change of dates (Guys I do not want to change the dates, It has to be done because of the circumstances). Stop taking benefit of the situation

Need My Refund

Due to COVID my flights got cancelled and the airlines has confirmed the refund to Happy Easy Go, but still the company I don't know on what basis is not returning my money. Its been more than 7 months now. No updates on my mails, customer care giving excuses. We should take a legal action against this company. Also the Govt. should ban this company. The company just cannot take your money and go away.

Never ever book any ticket from this…

Never ever book any ticket from this agency.They will never refund your money.They will play all the tricks.

Worst Travel portal ever

My ticket got cancelled due to covid and amount got deposited in credit shell. Now I'm trying to book my ticket from past 10 days but no one is picking up the call. Worst customer service ever.

They are not giving the refund amount…

They are not giving the refund amount of my booking cancelled during COVID 19. Indigo airline have refunded the amount long back. I am behind this issue from mid of November. No responses for mail. Not picking the calls. I had contacted the Online legal india service team, they confirm me that they will resolve the issue in 15 days. Planning to proceed with them.

Cheap customer care support

Hi guys, Don't book flights ticket through Happy Easy go site, as support from customer support team are very poor. I want to cancel the ticket due to cancellation of flight due covid 19, last from 4months but still in trouble to cancellation for providing me information about refundable amount. So many call and mail communication done but member are having poor knowledge and support, thats why total wastage of time. Seeking support from consumer forum.

Worst experience

Worst experience. Airline refunded full amount due to covid restrictions. But they have cut an amount of Rs. 2800 saying it's as per their policy. I had booked through ease my trip the return ticket they are refunding full amount. I don't know for what has happy go easy cut such a huge amount. No service big amount deducted. Very very disappointed.

Earn rather than steal Customer Money

There Customer service will never reply..They do not issue refund even after 6 months of scheduled flight date passed and airlines issued full refund within a week of flight date already. Keep away from them else it will be a SAD DIFFICULT and TOO LATE.

Namrata Parmar美国 · 写过 2 条评价 · 发表于 2020-11-30

Unfriendly Experience

Unfriendly Experience : My ticket got cancelled due to covid 19 lockdown. Using Happyeasy go site i have booked my Indigo ticket, Indigo has refunded 100% to happy easy go way back, i am following up with happy easy from 3 and half months but till date no refund made. Never suggest to use this site for anykind of booking

Totally Pathetic Service, even after Airlines has refunded they aren't refunding money

Totally Pathetic Service, I booked a flight through them and it got cancelled due to covid and after few months I contacted Indigo and they refunded the amount to them and after 15 days I contacted them for a refund and told them that Indigo has already refunded the amount, they are saying Indigo hasn't refunded the money yet.

It's been around 15 days since I have…

It's been around 15 days since I have cancelled my ticket but Happyeasygo has not refunded the due amount yet. They are really unprofessional, nobody picks up the call at their customer care number and they have not replied to my email yet.

Customer care service are pathetic

Very Very poor service and very bad experience 👎…

Very Very poor service and very bad 👎 experience in this industry and staff is not cooperative. behavior very poor (female staff) I have book a ticket. The tickets is canceled for covid ensure tickets value is 5199. today i use the credit note 5199. today ticket value is 4289 but happyeasygo charges is 1250 rupi extra. Not expelnd extra charges detles I'm so sad 😞 I have call morthen 20 to 30 time. No resolve my complaint