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Worst Customer Service and Refund Policy
HEG is the worst platform for bookings. They will hold the refund money for 45-90 days even if the service provider has refunded the full amount the very first day of refund initiation. I believe they keep the money with themselves until the customer forget, or make money by the money collected from customers over 3 months or so.
HAPPY EASY GO 回复2022-01-09
Dear Mr. Gupta,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at [email protected] from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
Worst company. Full of fraudsters. Never refunded . Better you go to yatra or makemytrip. Don't ever book from them. They prephoned the flight which I can't make it.
HAPPY EASY GO 回复2022-01-09
Hi,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at [email protected] from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
bad experience. they wont provide any refund even if the airlines provide the full refund. please dont fall to these fraudsters.
#UNHAPPYEASYGO
HAPPY EASY GO 回复2022-01-09
Dear Athul,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at [email protected] from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
Amazing booking experience . Got my tickets booked through them . Got the best deal and got a huge discount on my flight booking .. :)
Also i referred my husband and got
HappyEasyGo made me Happy :)
HAPPY EASY GO 回复2022-01-09
Hi Agrima,
We're glad to see that you like our services and rated us with 5 stars. Your feedback means a lot to us and it always motivates us to provide better services to our valuable customers.
Thanks,
Team Happyeasygo.
Worst company. They are fraud makers and not refunding the amount of 18000. Last april i did the booking and cancelled in pandemic but still not refunded the amount. Shameless management and shameless customer care. Why these people are into business? Logonko thangneka ka kaam kar rahe hain ye company
HAPPY EASY GO 回复2022-01-09
Dear Mr. Kanjwani,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at [email protected] from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
Fraudsters. They cheat with refund money. I am struggling to get refund from 6 months after airline credited them money. No escalation or any one is serious. Even if you get 1000 rupee cheaper don't buy. If you buy you will experience calling them 1000 times for refund. Worst company ever without any ethics
HAPPY EASY GO 回复2022-01-09
Hi,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at [email protected] from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
HEG( Happy easy go), the company should be banned.
The poor management, careless management, no rules.
In single word, if you booked a ticket from here, you did a big mistake.
Its more than 120 days, they did not refund my money(9000)
HAPPY EASY GO 回复2022-01-09
Dear Ravi,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at [email protected] from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
Dear Mr. Hasan,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at [email protected] from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
Worst company. They are fraud makers and not refunding the amount of 18000. Last april i did the booking and cancelled in pandemic but still not refunded the amount. Shameless management and shameless customer care. Why these people are into business? Logonko thangneka ka kaam kar rahe hain ye company
HAPPY EASY GO 回复2022-01-09
Dear Sunil,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at [email protected] from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
this website is such a scam. do not ever again try booking in this app because my flight got cancelled so I applied for refund and that was cancelled due to a very poor reason. there is no CONTACT NUMBER to even contact its just mail ID and they dont respond. such a bad experience. just want everybody to know be aware of the website which you are booking in.
HAPPY EASY GO 回复2022-01-09
Dear Mr. Dhanapal,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at [email protected] from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
Really a worst airline agent.... Its have been six months over. Still I have not received my amount (approx. Rs.13000). Airline (Spice jet) already refunded to Happy Easy Go. But this agent is a fraud and cheater. Every time replying Keep your patience. We are closely working with airlines. I complaint to Cyber cell crime department against them. Lets see whether I will get back my amount or not
HAPPY EASY GO 回复2022-01-09
Dear Koushik,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at [email protected] from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
WORST. NEVER RECOMMENDED.
FAKE SERVICE PROVIDER TO FETCH THE MONEY.
In name of support - Reply as - "Sorry we can't help you, do it yourself."
In case of refund from the airline- take full money and not giving back and suddenly you see change your account details without knowing you.
HAPPY EASY GO 回复2022-01-09
Dear Veer,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at [email protected] from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
Had booked a flight last year. Due to covid it was cancelled. The ticket amount was refunded to Happy easy go by the air services. Its been a year and we have not received the refund till now. Pathetic customer service.No proper update .no revert from the team.
HAPPY EASY GO 回复2022-01-09
Hi Geethu,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at [email protected] from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
Very poor customer service regarding refund. They are not refund easily. It's name should be Sadly Hardly Go.
HAPPY EASY GO 回复2022-01-09
Dear Mr. Kumar,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at [email protected] from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
Extremely disappointing experience. Though they really offer the low price but if you want refund than it will be delayed for very significant period of time and you will have to keep on following
You can judge the HEG services by their reply below which has been made just after 7 MONTHS !!!!
HAPPY EASY GO 回复2022-01-09
Hi Mr. Karnani,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at [email protected] from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
Don't book the ticket.They hold the refund amount of customer for 35 to 40 days after receiving it from airline and deduct more and more amount from customers refund.
I never recommend this Happy easy go.
They are fraud.
Out of 13000/-.I only got 666/-.
What a joke they are doing with there customer.
HAPPY EASY GO 回复2022-01-09
Dear Mr. Srivastava,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at [email protected] from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
Hi Mukesh,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at [email protected] from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
we booked a ticket through happy Easy Go for Indian Airlines. Due to pandemic, the flight could not operate. I approached Indian Airlines, who processed refund and confirmed to me through email. Now This happy Easy Go company are not refunding my money despite rigorous follow up since last one year.
Now we are finally files a case in consumer court and also filing criminal case for cheating I am a lawyer and not going to spare these people. I will see that these cheaters are arrested by police and produced in Mumbai court.
I will teach them a lesson and see that in future no innocent people become victim of heir modes operandi.
HAPPY EASY GO 回复2022-01-09
Hi Satish,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at [email protected] from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
Never. Never ever.
Do not go for cheaper tickets from this company. trust me, God forbid you have to cancel you will never get your refund.
Stay Away and stay safe
HAPPY EASY GO 回复2022-01-09
Hi Shrey,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at [email protected] from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
I booked the flight from Amritsar to Kannur on 29th and flight got cancelled due to covid pandemic however the refund is completed by the airline to the happy easy go and amount is not yet credit to my account. I suggest people to not book through this web site and refund policies are terrible. I'm planning to approach consumer court.
HAPPY EASY GO 回复2022-01-09
Hi Mr. Joseph,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at [email protected] from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.