Happy Easy Go is an India Based Online Travel Agency which providing Flight Tickets with Lowest Airfare. Book now and Save your Wallet today on our official website!
Bad experience. Every time there is a rescheduling or cancellation of the flight, no information is conveyed to the customer by them and the airlines are unable to reach you, as the information updated to airlines sites is a dummy email ID and phone number from Happyeasygo. So unless you check on the airline site you will be uninformed about any changes. Moreover, their customer care is also no reachable and most people still havent got their refunds
HAPPY EASY GO 回复2022-01-12
Dear Mr. Jain,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at [email protected] from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
I have booked my group ticket with Happy Easy Go and due to Covid Pandemic, the journey was cancelled. At first they said that because i have not cancelled officially on their portal, so its not considered as cancelled. And then i had to cancel the journey officially on their portal. The funny part is they have received majority of the refund of my ticket in 3.5 months before me officially cancelling but still they did not process my cancellation. Now after the cancellation, it has been more than 90 days which is official processing time frame for refund processing, however i have yet not received the refund and when i call the customer care, they simply give standard template answers and they do not have any real time updates and are rude and adds time frame of 15 working days without any explanation. They do not have any grievance redressal department to whom we can contact if we are not satisfied with the customer executive team response. They only ask us to email them at the standard email id to which they never reply on time. It is the worst company at customer service and also a company who does not refund customers money even after receiving them quite well in time.
I would recommend not to book tickets from their portal because of a few rupees additional discount in comparison to other standard ticketing portals.
HAPPY EASY GO 回复2022-01-12
Dear Mr. Desai,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at [email protected] from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
Will not recommend to use HappyEasyGo now as there services and refund policy has been changed... HappyEasyGo will impose additional charges when you will cancel the ticket.
HAPPY EASY GO 回复2022-01-12
Dear Mr. Sitanshu,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at [email protected] from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
Happy Easy Go is not basically a company, it is a bunch of thugs and looters. If your flight is cancelled due to any reason, you can never get your refund.
HAPPY EASY GO 回复2022-01-12
Dear Mr. Adil,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at [email protected] from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
I had booked flight ticket from happyeasygo website for 9th may 2020. My travel plan got cancelled due to lockdown and I initiated full refund from the airline. Airline has paid to happyeasygo immediately but this fraud company is not giving me the refund even after 90 days of wait period as per their pathetic policy. Every time I call customer service, they tell me that it will take 10-15 days more. I am not sure whether I am going to get my money. This is FRAUD company and one should avoid to use this platform. Is there any way to report their fraud practices.. please suggest.
HAPPY EASY GO 回复2022-01-12
Dear Mr. Sabale,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at [email protected] from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
Total fraud. I booked a flight with their "Zero Reschedule" option which promised that in case I reschedule, I'll be charged only fair difference and Rs. 300 per passenger. But when I actually rescheduled, they charged me more than Rs. 1000 per passenger even when the fair difference was only Rs. 32.
HAPPY EASY GO 回复2022-01-12
Dear Mr. Apoorv,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at [email protected] from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
Never book anything from this cheater company .They are fraud , u have to chase for months for ur refunds, if u r lucky you ll get refund else this fraud company will never do the same.
Pathetic hotels they had never ever recommend them
Beware from such cheaters
HAPPY EASY GO 回复2022-01-12
Hi Preeti,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at [email protected] from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
If I go give them 0 star I would. I will never be using them again and I truely hope no one else does. I had booked a flight with them and due to a change in schedule by the airline I had to cancel my flight. The airline where very professional and refunded the money back to HEG promptly. HEG however would not refund the money back to me, they have provided number of bullsh1t excuses although they have acknowledged that the money has been received. A terrible company that I believe tries to defraud its customers of their money.
HAPPY EASY GO 回复2022-01-12
Dear Mr. Burton,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at [email protected] from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
Don't use this application to book hotel because they will never help you for anything I have booked a hotel for 1 night but the hotel said it's for day use booking I said how it is possible it is clearly mentioned in booking from happyeasygo and I have the mail hotel manager ask me to talk to happyeasygo team but they refused for help even though not refunded my amount.
HAPPY EASY GO 回复2022-01-12
Dear Mr. Halde,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at [email protected] from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
I am still waiting for refund of tickets of flight cancelled due to COVID 19. It's been 8 long months of relentless follow up with unprofessional team of Happyeasygo without avail. Utterly frustrated and disgusted by their. BIGGEST FRAUDSTERS.
HAPPY EASY GO 回复2022-01-12
Dear Mr. Madanan,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at [email protected] from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
Please don't trust this company.. You may see the fare is cheaper.. But you don't get any post issuance service from them. And i am pretty sure you never go good with their arrogant and rude customer service executives..
HAPPY EASY GO 回复2022-01-12
Dear Mr. Krishnan,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at [email protected] from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
I booked flight for a trip costing me 28k to and fro for April4. I took the reschedule option for which I paid around 2K extra. When I want to cancel the airline is refunding some 10k, which is fine as I am aware of that. This company is charging 9k on the refund the airline is giving on the name of service fee and convenience fee.
So I called them to reschedule the flight to Oct 24 6 months from now. They come back saying I have to pay 3k for one side to the fare difference. How can the fare in Oct be higher than now. So, I checked the Indigo website and the companies own website and the charges in Oct are lesser than what I paid, so the fare difference is zero, indeed they should pay me back. But they are asking for 6k.
Best to take ticket from the airlines directly. This is a scam company.
HAPPY EASY GO 回复2022-01-12
Dear Mr. Rao,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at [email protected] from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
Hopeless company.Happyeasygo is yet to refund my airline ticket amount booked during covid.Please donot book airline tickets from this platform.
HAPPY EASY GO 回复2022-01-12
Dear Mr. Anubhav,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at [email protected] from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
Very terrible experience. I just hope that customers check the reviews of the website before booking their flights from this website. Pathetic service.
HAPPY EASY GO 回复2022-01-12
Dear Mr. Bhasker,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at [email protected] from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
Don't book any tickets from here. Company return policy is worst. Actually a Naam badai darshan chotai.. Fraud company.. Its good to book ticket from official airlines sites.
HAPPY EASY GO 回复2022-01-12
Dear Mr. Ali,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at [email protected] from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
Why Airlines are not included in this fraudulent activity
Dear all, i also been cheated with Happy Easy ego I am fighting for my refund for flights cancelled during lock down. One thing i want to ask why we are not targeting airlines as they are only engaging / authorizing these people has Travel agent. Also please tell me can we file a case against Happy Easy Go as well as Airlines. Has any one succeeded
HAPPY EASY GO 回复2022-01-12
Dear Mr. Sathesh,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at [email protected] from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
Refund issue
I have booked my ticket on 1april 2020 till today no refund issue
Very very bed experience regarding the refund of amout
Custom cannot relay on there policy
They cannot thak active action regarding refund of amount .
There policy of 90 days of refund is not true
They cannot refund within 90 days .
It has been more then 6 months till today I have not got my refund back .
Very worth in service.
No comment to there words
No reply for mail
HAPPY EASY GO 回复2022-01-12
Dear Mr. Daga,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at [email protected] from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
Useless travel agency for booking tickets. No proper response. For me it took more than one year to refund the ticket amount.
BR,
Vijay
HAPPY EASY GO 回复2022-01-12
Dear Mr. Kumar,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at [email protected] from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
Happy easy go is the worst travel agency. We booked 2 tickets of GoAir airlines from Nagpur to pune through Happy easy go in October 2020. Because of unfortunate covid situation, the airlines had to cancel the flight. The refund was processed by the airlines but Happy easy go is unwilling to give us our refund.
We have called them several times but everytime we got an answer "we will initiate it". Nobody has initiated the refund yet and it's almost April 2021 now. We then called the airlines and they said they have already refunded the amount to the third party (happy easy go). If this does not get resolved by HEG, we will be forced to go to the consumer court for a strict action against HEG.
HAPPY EASY GO 回复2022-01-14
Dear Anoma,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at [email protected] from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
very difficult to get refund for cancelled ticket..…
This online booking site is very Bad site and they will take 90 days to give the refund. In Feb,2020 I have booked a ticket through this site for travel during April 20 and due to lock down there was no flight and I could not travel . In march 21 with hope of using the ticket I approached airlines and they informed me the ticket cancelled and amount refunded to them in January,21 and till march 6th they have not informed me. After my contact they said refund will take 45-90 days for refund . They have received money 2.5 back from Airlines and they are saying refund yet to get and their policy is to refund 45-90 days . So people should think twice before booking through this site
HAPPY EASY GO 回复2022-01-14
Dear Mr Abraham,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at [email protected] from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
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