良好的客户服务
Thank you very much for your time and review, Teresa! We greatly appreciate it.
享受您的空闲时间,把洗衣服交给我们。 HappyNest是一种方便、经济、环保、快速的取送洗衣服务。
以上内容由商家自行提供,未经平台核实。HappyNest Laundry Service(happynest.com)在 OK.one 的综合评分为 4.5 分(满分 5 分),基于本站收录的 204 条用户评价,属于购物与时尚分类,口碑优秀。86% 的评价为 4 星及以上,6% 为 1 星;商家回复了 90% 的差评;评价主要围绕产品、质量。数据最后更新于 2026-08-12。
在评估 2,744 条评论后,绝大多数评论者对这家公司有很好的体验,经常描述该服务对他们的日常生活有多大帮助。客户经常称赞这种非凡的便利性,并指出接送服务由彬彬有礼的团队顺利、快速且专业地处理。人们还欣赏对衣物的精心护理,这些衣物每次归还时都非常新鲜、干净且折叠整齐,以节省存储空间。 然而,一些客户也注意到,配送跟踪准确性偶尔会出现问题,而且投递窗口过宽,导致调度变得困难。其他人则因洗涤剂中意想不到的气味强度或桌布等特定物品上挥之不去的皱纹而经历了一些小挫折。
本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。Thank you very much for your time and review, Teresa! We greatly appreciate it.
总是做得很好,错过了提货和送货
We appreciate your feedback and are glad to hear about your positive experiences with us. We understand that missed pickups and deliveries can be frustrating.
优质的服务,关于取洗衣物和送洗衣物的许多及时通知。非常方便,我很高兴我姐姐推荐我去快乐巢洗衣服务!
We're so happy to hear you're pleased with our service and the timely notifications! It's wonderful that you find it extremely convenient, and we appreciate your sister's referral.
喜欢能够跟上跟踪司机的步伐。虽然你说你以为送货会在 7 到 8 之间,结果却在 10 左右。所有东西都洗好了,折叠得很好。我的腿谢谢你
We're so glad to hear you enjoyed being able to track your driver and that your laundry was washed and folded to your satisfaction! We apologize for the delay in delivery and appreciate your understanding.
我唯一的抱怨是:我在付款后通过电子邮件收到了一张发票,但没有确认付款,而且当衣服送到错误的房子时,我被要求留下小费。
We sincerely apologize for the issues with the invoice and the delivery error. We are reviewing our processes to prevent these incidents from happening again.
一如既往的优秀。 准时,衣服很干净。 我很想看看你们的设施,看看你们是如何做到这一点的。
We're so happy to hear that you consistently have an excellent experience with us and that your clothes are always clean and delivered on time. We appreciate your kind words!
我喜欢这样一个事实:我总是可以与白天回电话的年轻女士交谈。
We are so pleased to hear that you appreciate the personal connection and consistent communication you receive from our team. We strive to provide excellent support.
送货员很好。衣服回来看起来很棒。希望您喜欢使用干燥球!
We're so glad to hear you had a great experience with our delivery team and that your clothes came back looking fantastic! We appreciate your kind words.
准时取货,归还的衣物完好无损。很棒的服务。
We appreciate your review! We're so happy to hear that you were pleased with our on-time pickup and that your laundry was returned in perfect condition.
非常干净。快速周转
We're so glad to hear you found everything perfectly clean and appreciated our quick turnaround. Thank you for your kind words!
提出接机请求时的客户服务非常好。提货和送货的沟通和服务也非常好。谢谢。
We're so happy to hear that you had an excellent experience with our customer service and that our pickup and delivery communication met your expectations. We appreciate your kind words!
一切都按照承诺完成,准时且顺利。好工作!
We're so happy to hear that everything was done on time and perfectly! We appreciate your kind words and positive feedback.
从第一次接触到最终交付,整个操作都很完美,很棒的公司,他们现在是我唯一的洗衣服务ppp
We're so glad to hear your entire experience, from first contact to final delivery, was perfect! It's wonderful that we are now your only laundry service.
自从我大约两年前开始使用他们的服务以来,Happy Nest 就一直很棒。
We are so happy to hear about your wonderful experience with us over the past two years! Your kind words mean a lot.
这项服务非常适合我们在海滩上的家人和朋友。当客人离开时,要洗的衣服太多了,而 Happy Nest 是一个快乐的妈妈! 过程又快又简单。司机在我们第一次接载时非常有帮助,解释了整个过程。 多么好的服务啊。
We're so happy to hear that our service is just right for your family and friends at the beach! It's wonderful that we could help with the overwhelming laundry and make you a happy mom. We're glad our driver was helpful and that you found the service fast and easy.
快速转身,但最终得到了不属于我的袜子和不匹配的一双
We appreciate your feedback and are concerned to hear about the mix-up with your order. We are reviewing our packing process to prevent this from happening again. We also see that you did not bring this concern to our customer service team, so we will have an agent contact you directly to assist in getting this resolved.
物流很棒。取货和送货都非常顺利。然而,我们的衣服没有叠好。它们并没有以皱巴巴的球状回来,但它们有点松散地半折叠并且有皱纹。
We appreciate your feedback regarding the logistics and pickup/delivery process. We are truly sorry to hear that your clothes were not folded to our usual standards and arrived wrinkled. We are reaching out to you directly to ensure this gets addressed and resolved. Thank you again.
我对公司周围的一切都很满意。我的衣服回来时状况良好,折叠得很好。客户服务很棒。总是友好而有礼貌。我没有任何抱怨。我会向任何人推荐 HappyNest。
We're so happy to hear that you're pleased with our service! It's wonderful to know that your clothes arrive in great condition and nicely folded, and that our customer service is friendly and polite. We appreciate your recommendation!
桌布仍然有食物的味道,污渍褪色了,但我觉得没有经过特殊处理,我要求没有漂白剂的味道,但也没有刚洗过的味道。 在将它们存放到另一个聚会之前,我必须在家再次清洗它们以获得整洁的气味。 我不满意,我使用快乐巢获得了完全满意的服务,但我很失望,这是我第一次联系快乐巢。
We are truly sorry to hear that your first experience with us was disappointing and that the table cloths did not meet your expectations. We pride ourselves in quality control and while we did our best to remove stubborn food stains, we were not able to fully remove them. We do note in our Terms of Service that stain removal is not 100% guaranteed. We would also recommend considering using Clorox bleach for tough staining. We would absolutely love the opportunity to take this item back for stain treatments using a bleach of that caliber. A member of our customer service team will be contacting you directly for further assistance.
良好的沟通: 所有的偏好都被严格遵循。在整个过程中,我都随时了解情况:从送货到送货。提供 2 件大被子和床垫套的洗衣服务。我对结果非常满意。洗过的衣服闻起来清新干净。干得好,感谢您的服务。
We're so happy to hear about your positive experience! It's wonderful that all your preferences were followed and that you were kept informed throughout the entire process. We're especially glad your comforters and mattress covers smell fresh and clean. Thank you for your kind words!
共 204 条符合条件的评价