很棒的客户服务!
这家公司对我的每一个订单都非常满意。
Hello Cindy, Thank you so much! We’re glad to hear you’ve had a great experience with every order—we truly appreciate your continued support!
Harold Home(haroldhome.co)在 OK.one 的综合评分为 4.2 分(满分 5 分),基于本站收录的 101 条用户评价,属于爱好与工艺品分类,口碑良好。78% 的评价为 4 星及以上,18% 为 1 星;商家回复了 95% 的差评;近 12 个月新增 100 条。数据最后更新于 2026-08-10。
这家公司对我的每一个订单都非常满意。
Hello Cindy, Thank you so much! We’re glad to hear you’ve had a great experience with every order—we truly appreciate your continued support!
图片完美并且准时交付
Hello David, Thank you! We’re so glad to hear your picture was perfect and delivered on time—we truly appreciate your support!
我 7 天前订购了一张肖像。有人告诉我我会在 3-5 天内收到证明。我还没有收到任何东西,也没有人回复! 我已经很失望了,我还没有收到产品。
Hello Marcia, We sincerely apologize for the delay and lack of communication. This is not the experience we aim to provide, and we understand your frustration. We truly appreciate your patience.
喜欢这张照片——我不知道我可以提出建议来增强美感!此外,您还拥有出色的客户服务。您响应迅速,经常转发有关订单状态的消息,并且交货迅速。非常感谢,黛安
Hello Diane, Thank you so much for your kind words, Diane! We’re so glad you love your photo and that you had a great experience with our customer service and communication. We truly appreciate your support!
Hello Dottie, Thank you! We’re so glad you’re happy with the quality—we truly appreciate your support!
你没有电话号码,你需要超过 48 小时才能回复,超过 4 天才能完成任何工作……然后你需要 3-4 周才能发货……我所有的结束礼物都迟到了,现在必须花更多的钱,这样我就不会空手而归。非常失望……这将是我最后一次向您订购。已经是老顾客了,从你们那里订购了很多…✌️
Hello Robert, We sincerely apologize for your experience and the frustration this has caused. This is not the level of service we strive to provide, and we truly regret the inconvenience and disappointment.
很棒的经历! 我的镶框照片效果很棒。 这是我第二次使用 Harold Home,他们总是能拍出漂亮的照片。
Hello Jamie, Thank you so much for your kind words and for coming back to us again! We’re so glad you had another great experience and love your framed photos. We truly appreciate your continued support!
快速响应最终副本。
Hello Julia, Thank you for your feedback. We’re sorry to hear your concerns about the process and pricing, but we’re glad to know you received a quick response with your final copy. We truly appreciate you sharing your experience.
我下订单并付款。 我收到了订单确认信息。 今天...我写了 3 封电子邮件,其中包含一个关于重要更改的非常重要的问题。 我还没有收到对其中任何一个的回复。 我的订单是加急订单(我额外支付了费用),需要尽快回复! 我想我丢了钱
Hello Julie, We’re very sorry to hear this and understand how urgent and frustrating this must be, especially with an expedited order. This is not the experience we aim to provide, and we sincerely apologize for the lack of response and concern it has caused.
我长大的家的 12x18 黑白素描绝对是完美的,将在我的余生中挂在我新家的墙上。这正是我所希望的。订购过程非常简单,Harold House 就我的订单状态进行的沟通再好不过了。强烈推荐给任何想要用照片作为纪念品的人。谢谢你!
Hello JKR, Thank you so much for your thoughtful review! We’re honored to have created something so meaningful for you. It’s wonderful to hear the piece is exactly what you hoped for and that the process and communication met your expectations. We truly appreciate your recommendation!
精彩的后续......我邮寄到了错误的地址,他们立即回复我并修复了地址。甚至在周末。 强烈推荐。
Hello Melissa, Thank you so much for your kind words! We’re glad we could quickly help fix the address—even over the weekend. We truly appreciate your recommendation!
Hello Micah, Thank you so much! We’re glad you found our team helpful—we truly appreciate your support!
三天来缺乏沟通真是太可怕了,我要求让照片看起来像我上传的实际图像,但没有得到任何回应。我可能不会再使用哈罗德之家了。这次延迟意味着我无法及时收到此信息
Hello Rabi, We’re very sorry to hear about your experience and understand how frustrating the lack of communication and delay must be—especially when timing is important. This is not the level of service we aim to provide, and we truly regret the inconvenience caused.
订购很容易,交货很快,而且价格实惠。我订购这些作为送给客户的和解礼物,它们总是很受欢迎。
Hello Brian, Thank you for your kind words! We’re so glad to hear the process is easy, delivery is fast, and that your clients love them. We truly appreciate your support!
Hello Nancy, Thank you so much! We’re glad you’re happy with the work and that it was completed quickly—we truly appreciate your feedback!
Hello Tim, Thank you! We’re glad you found the ordering process easy—we appreciate your support!
你错过了这一点。我现在已经寄回来3次了,上次把房子彻底改了,省略了车库! 看来人工智能只看附加的照片而不是阅读笔记。如果真人能够彻底审查所有内容并确保渲染结果与评论相符,那就更好了。无法与某人交谈是令人沮丧的。
Hello Georgia, We’re very sorry to hear about your experience and understand how frustrating this must be. This is not the level of quality or attention to detail we aim to provide. Your feedback is important, and we take concerns like this seriously as we work to improve both our process and communication.
我们还没有拿到证据,距离我们发送给您已经过去了 7 天
Hello Kimberly, We sincerely apologize for the delay in your proofs. This is not the experience we aim to provide, and we appreciate your patience while we get this sorted.
出色的客户服务,非常解决了更改我的框架颜色的问题。期待收到产品。
Hello M Landry, Thank you for your kind words! We’re so glad we could help with the frame change and make the process smooth for you. We hope you love the final product when it arrives!
他们非常耐心,对我想做的改变很有帮助;即使在我最初批准它之后。 我还没有看到实际的产品,但喜欢我看到的预览。
Hello Denise, Thank you for your kind feedback! We’re glad to hear our team was patient and accommodating with your changes, even after approval. It means a lot that you’re happy with the preview—we hope you love the final piece just as much!
共 101 条符合条件的评价