Hello Isabel,
Thank you so much for your wonderful review! We’re glad we could help with all the revisions and get everything just right for you. We truly appreciate the recommendation and can’t wait for you to receive your print! 💛
Hello Stacey,
Thank you so much for your thoughtful feedback! We’re thrilled you love the final artwork and that it turned out perfect after the revisions. We truly appreciate your note about making it easier to open and review — feedback like this helps us improve. We hope your husband loves his birthday gift just as much! 💛
Hello Katie,
Thank you so much for your wonderful review! We’re thrilled the initial sketch was perfect right away and that we were able to get it to your parents in time for Christmas. Hearing that they were overwhelmed and loved the artwork truly means the world to us. Thank you for trusting us with such a special gift! 💛
Hello Shelley,
We’re so sorry for the mix-up and completely understand how frustrating that must have been. Our support team has already connected with you and this issue has now been resolved. Thank you for your patience, and we appreciate you giving us the chance to make it right. 💛
U
User · 写过 1 条评价 · 已认证 · 体验于 2025-12-18 ·
★★★★★
完美的礼物
出色的图像和运输时间。送给家人和朋友的完美礼物。
Harold Home 回复2026-01-02
Hello,
Thank you so much! We’re thrilled you loved the image and delivery time. So glad it made a perfect gift for your family and friends. We really appreciate your support! 💛
Hello Carmela,
We’re truly sorry for the delay and the trouble viewing your proofs, especially with your tight timeline. We understand how important this was and appreciate your feedback as we work to improve. Please reach out to our team — we’d love the chance to make this right. 💛
P
Patty Frevert · 写过 1 条评价 · 已认证 · 体验于 2025-12-22 ·
★★★★★
这些照片做得很漂亮,而且…
这些照片做得很漂亮,Harold Home 很容易编辑和修正,让房子看起来很棒。谢谢。
Harold Home 回复2025-12-27
Hello Patty,
Thank you so much for your kind words! We’re thrilled to hear you loved how the pictures turned out, and we’re glad the editing process felt easy and smooth. It was a pleasure helping make your house look amazing. Thank you again! 💛
S
Steven Emery · 写过 1 条评价 · 已认证 · 体验于 2025-12-19 ·
★★★★★
美丽的
美丽,工作。一直很满意!
Harold Home 回复2025-12-27
Hello Steven,
Thank you so much! We're thrilled you loved the work and truly appreciate your continued trust and support. 💛
M
Marla Brown · 写过 1 条评价 · 已认证 · 体验于 2025-12-10 ·
★★★★★
最终的产品很漂亮,我的……
最终的产品很漂亮,我的朋友们都很喜欢。在出现一些设计问题后,客户服务非常好,而且非常乐于助人。
Harold Home 回复2025-12-27
Hello Marla,
Thank you so much for your kind words! We’re thrilled you loved the final product and happy to hear your friends did too. 😊 We’re glad our team could help with the design adjustments along the way. Truly appreciate your support! 💛
Hello Olivia,
We’re very sorry to hear about the pixelation — that’s absolutely not the quality we aim to deliver. Please reach out to our team so we can take a closer look and make this right for you. We’re here to help and will ensure you get a proper, high-quality final piece. 💛
Hello Kelsea,
Thank you so much! We're glad you loved the quick and amazing work. We appreciate you! 💛
H
Heidi May · 写过 1 条评价 · 已认证 · 体验于 2025-12-08 ·
★★★★★
这些都是很棒的结束礼物……
这些都是送给购买新房的客户的绝佳结束礼物。我的客户喜欢这些。
Harold Home 回复2025-12-19
Hello Heidi,
Thank you so much! We're thrilled to hear these make great closing gifts for your clients—and even happier that they love them. We truly appreciate your trust and support! 💛
Hello Jim,
We’re very sorry for the delay in getting back to you. One of our team members is now actively assisting you to resolve this as quickly as possible. Thank you for your patience. 💛
Hello Dean,
Thank you so much! We're delighted to hear you were happy with the response and quality. We truly appreciate your support! 💛
M
Mary Pierce · 写过 1 条评价 · 已认证 · 体验于 2025-12-08 ·
★★★★★
易于访问的网站并快速...
易于访问的网站并快速向我的照片添加细节
Harold Home 回复2025-12-18
Hello Mary,
Thank you so much! We're glad you found the website easy to use and that adding the detail to your photo was quick and smooth. We appreciate your kind words! 💛
H
Hanie Yee · 写过 2 条评价 · 已认证 · 体验于 2025-12-08 ·
★★★★★
哈罗德之家很棒
Harold Home 非常棒,指示清晰,客户服务和沟通都很棒。 他们出色地执行了我的调整请求。 在第一个证明上获得批准。 我强烈推荐他们。 我额外支付了 15 美元来加快我的订单,这样我就可以保证在圣诞节前收到它。 非常感谢。
Harold Home 回复2025-12-12
Hello Hanie,
Thank you so much for your wonderful review! We're thrilled to hear the process felt clear and smooth, and that the adjustments were spot-on from the first proof. It means a lot that you’d highly recommend us.
We’re glad the expedited option gives you peace of mind for Christmas delivery. Thank you again for your trust and kind words! 💛
Hello,
We’re truly sorry to hear about your experience. This isn’t the level of service we aim to provide, and I apologize for the frustration caused by the unclear or incorrect email responses. You deserved prompt and accurate help, especially for something as simple as a re-order.
If you’re open to it, we’d love the chance to make this right. Please reach out with your order number so we can personally assist you and ensure you get the support you should have received from the start.
Thank you for your feedback — it helps us improve.