Harold Home (haroldhome.co) has a 4.2 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 78% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 95% of negative reviews; 100 of them were added in the last 12 months. Last updated 2026-08-10.
Great communication! Loved how seamless the process was !
Reply from Harold Home2026-08-07
Hello Yasmine,
Thank you so much! We're thrilled to hear you loved the experience. Great communication and a seamless process are exactly what we strive for. We truly appreciate your support!
I give these to buyers and sellers as closing gifts. Everyone absolutely loves them. You guys make me look like a rockstar!
Reply from Harold Home2026-08-07
Hello Amanda,
Thank you so much! That absolutely made our day. We're thrilled to hear our gifts help you create such memorable closings. Thanks for trusting us to be part of your clients' special moments!
Hello,
Thank you for your kind words! We're so glad you found us easy to work with, and we're always happy to make changes to ensure everything turns out just right. We appreciate your support!
A
Ann · 1 review · Verified · Experienced 2026-07-05 ·
★★★★★
House portrait was such a unique gift
Communication was great. Shipped in a timely manner and received with no problems. I’m so excited to present this to my daughter for a shower gift. Her first home in a portrait is just so special. The picture was a little darker than it appeared in the proof but all in all I am happy with the result.
Reply from Harold Home2026-07-24
Hello Ann,
Thank you so much for your thoughtful feedback! We’re glad to hear everything arrived smoothly and that you’re happy with the final piece. We hope your daughter loves such a special and meaningful gift!
Fast service and our picture and frame came out great! Thanks
Reply from Harold Home2026-07-24
Hello Mary,
Thank you so much! We’re glad to hear the service was fast and that you’re happy with your picture and frame. We truly appreciate your support!
Communication was great and client was "over the moon" excited. Will definitely order again.
Reply from Harold Home2026-07-24
Hello Charla,
Thank you so much! We’re thrilled to hear your client loved it and that communication met your expectations. We truly appreciate your support and look forward to working with you again!
R
Robert Green · 1 review · Verified · Experienced 2026-07-14 ·
★★★★★
Very quick response and very affordable.
Reply from Harold Home2026-07-24
Hello Robert,
Thank you so much! We’re glad you found our service quick and affordable—we truly appreciate your support!
Very happy with home portrait proof, but asked them to make a couple changes. Turn around time was good and I am looking forward to receiving the finished portrait. Highly recommend.
Reply from Harold Home2026-07-17
Hello Mary,
Thank you so much for your kind feedback! We’re glad you found the process easy and that our team could accommodate your adjustments. We truly appreciate your support and recommendation!
The artists with Harold Home created a beautiful home portrait and responded fully to teo revisions! Highly recommended!
Thank you
Reply from Harold Home2026-07-17
Hello Susan,
Thank you so much for your kind words! We’re glad to hear the artists captured your home beautifully and handled your revisions just right. We truly appreciate your recommendation!
I wish there was an opportunity to see the image and what it would look like before you buy it. I felt like my image did not look great and would have liked to send a different picture. It was also difficult to get someone to select the correct font that I wanted. I had to go through multiple corrections with them sending the same picture a few times. but overall, I think we got to a product that I am semi happy with.
This is the third time I've used them to create a closing gift. I will continue using them. Product ships fast and is created with great quality. Every client has thought it is an amazing gift.
Reply from Harold Home2026-07-03
Hello Eric,
Thank you so much for your continued support! We’re honored to be part of your closing gifts and glad to hear your clients love them. We truly appreciate your trust in us!
First order with Harold Home, love the product concept! The upsell after checkout was confusing and led me to accidentally double up an order for a client gift. You made it right, though, and I appreciated that. The proof process tripped me up too — the email name didn't quite match your name, so I missed the proof notification and even emailed asking where it was. Since it was a weekend, my message crossed paths with your response. All said, the gift is on its way to my client now, and I'm hoping they love it.
Reply from Harold Home2026-07-03
Hello Laurie,
Thank you for your thoughtful feedback! We’re glad you love the concept and truly appreciate you sharing your experience. We’re sorry for the confusion around the upsell and proof process, but we’re happy we could make it right. We hope your client loves the gift!
The process of creating the picture could not be any easier. Willing to work with you and make any adjustments you might need to make. I would definitely use them again in the future.
Reply from Harold Home2026-07-03
Hello Diane,
Thank you so much for your kind feedback! We’re glad the process was easy and that we could accommodate your adjustments. We truly appreciate your support and look forward to working with you again!
My pictures always look clear and colorful. I ask for example, bluer skies, different dates, etc., and my changes are always done correctly and promptly. The initial proof and follow-up corrections are always done quickly and accurately! My clients are always delighted with the results. The pictures make great closing gifts for a new home as well as wedding gifts.
Reply from Harold Home2026-07-03
Hello Don,
Thank you so much for your continued support! We’re glad to hear your photos consistently turn out clear and colorful, and that your requests are handled quickly and accurately. It means a lot that your clients are delighted with the results—we’re honored to be part of such meaningful gifts!
Product was not delivered to my client. Customer support stopped responding. Forced to initiate a charge back. Was a customer for years. Unfortunately no longer.
Reply from Harold Home2026-06-27
Hello,
We’re very sorry to hear about your experience and understand how frustrating this must be. This is not the level of service we aim to provide, and we sincerely apologize for the lack of communication and inconvenience caused.