Harold Home (haroldhome.co) has a 4.2 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 78% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 95% of negative reviews; 100 of them were added in the last 12 months. Last updated 2026-08-10.
When ordering the size of the portrait was not available. I got the smallest portrait and way smaller than the portraits I had ordered before. The portrait looks like the copy of the picture and not at all like a portrait. I have referred you to many and I am really disappointed in what I received today.
Reply from Harold Home2026-03-28
Hello Lawrence,
We’re very sorry to hear that you’re disappointed with your order. This isn’t the experience we want for our customers, especially those who have supported and referred us. We truly appreciate your feedback and will take this seriously.
We’ve had several artists draw our homes now, and each time it’s been a pleasure to work w them, and super easy. It makes such a unique gift, and nice to have as a memory in your own home. Our houses aren’t just places we live, they stick with us, and theyre part of our stories. So many memories made - why not showcase it? Harold Home was easy to work with as well. We’ve loved all 4 pieces we’ve had done. Highly recommend
Reply from Harold Home2026-03-27
Hello,
Thank you so much for your kind words and continued support! We’re so glad you’ve enjoyed each piece and found the process easy and enjoyable. It means a lot to be part of preserving such special memories of your homes. Truly appreciate the recommendation!
I would give zero stars if I could. Charged me before the proof was even sent out, didn’t like the proof and they were charging an extra $10 for each person that was in the picture I sent. I did not approve the proof and asked for a refund. They did not want to give me a refund because they said their art is custom. I emailed back and forth for days and finally had to get my bank involved for an unapproved charge.
Reply from Harold Home2026-03-28
Hello Brooke,
We’re very sorry to hear about your experience and understand your frustration. This is not the level of service we aim to provide. We strive to be transparent about pricing and approvals, and we regret that this situation did not meet your expectations. We appreciate your feedback and take concerns like this seriously.
I paid overnight shipping and it got shipped with standard. Tracking said it’d get here on Saturday March 21st and it is still not here yet and no tracking has been updated.
Reply from Harold Home2026-03-28
Hello Darby,
We sincerely apologize for the inconvenience and confusion caused. This is not the experience we aim to provide, and we truly appreciate your patience.
The response times are quick and I received my product in a timely manner. The picture turned out beautifully!
Reply from Harold Home2026-03-21
Hello Michelle,
Thank you so much for your kind feedback! We're thrilled to hear that you were happy with the quick response times and timely delivery. It’s even better to know that the picture turned out beautifully and met your expectations. We truly appreciate your support and look forward to serving you again in the future!
The process was so easy. I had no edits and shipping was quick. My client is going to love this.
Reply from Harold Home2026-03-07
Hello Brandi,
Thank you for your kind review! 😊 We’re so glad to hear the process was easy and that your order arrived quickly. We hope your client absolutely loves the piece—it was a pleasure creating it for you!
Best Closing Gift for Sellers. I order a print for my clients that have had so many memories in their home. I am not kidding when I say some have been brought to tears. This is a beautiful idea for them to have in their new home and a way for them to remember the realtor that got this unique and special gift for them. Harold Home does amazing work and I will continue to use them.
Reply from Harold Home2026-03-07
Hello Patty,
Thank you so much for this amazing review! 😊 We’re truly honored to be part of such a meaningful moment for your clients. Knowing that the portraits bring back so many memories—and even happy tears—means the world to us. Thank you for trusting Harold Home with your closing gifts. We look forward to creating many more special pieces for you and your clients!
My proof is for the wrong house. I'm trying to get ahold of support but there's no way to reach out besides email.
Reply from Harold Home2026-03-13
Hello Jennifer,
Thank you for bringing this to our attention, and we’re really sorry about the mix-up. That’s definitely not the experience we want for our customers. Please send us an email with your order number and the correct home photo, and our team will make this right as quickly as possible. We truly appreciate your patience and the chance to fix this for you. 🙏
What a great portrait! They removed things I needed removed and the portrait was sent out timely. I would use them again. My clients loved their gift.
Reply from Harold Home2026-03-07
Hello Denise,
Thank you so much for your wonderful review! 😊 We're thrilled to hear you loved the portrait and that everything was delivered on time. It’s great to know your clients enjoyed their gift too! We’d be honored to work with you again in the future.
It was easy to order….the portrait turned out great and delivery was fast….
Reply from Harold Home2026-02-21
Hello PJ,
Thank you so much for your wonderful feedback! We’re thrilled to hear that ordering was easy, your portrait turned out great, and it arrived quickly. That’s exactly the experience we aim to provide! We truly appreciate your support.
Hello Alejandra,
Thank you so much for your kind words! 😊 We’re thrilled to hear that your husband loves your Canva — that truly means the world to us. It was a pleasure creating it for you, and we appreciate you taking the time to share your experience!
I have been working with Harold Home for a few years, absolutely great company with such a friendly staff. I look forward to working with them everything time.
Reply from Harold Home2026-02-21
Hello OnlyLoans.com,
Reading this absolutely made our day — thank you! It’s been a pleasure working with you over the years, and we’re so grateful for the relationship we’ve built. Our team will be so happy to hear your kind words. We look forward to many more projects together!
Better than expected! This is the third time we've ordered from Harold Home and continue to be very pleased with our picture. The picture is beautiful and better than expected. I highly recommend them, you won't be disappointed. We'll definitely be back!!!
Reply from Harold Home2026-02-07
Hello G Rodgers,
Thank you so much for your amazing review! We’re thrilled to hear this was your third order and that the artwork once again exceeded your expectations. Your continued support and recommendation truly mean the world to us — we can’t wait to create something special for you again! 💛
A
Adam Hoeg · 1 review · Experienced 2026-01-30 ·
★★★★★
Cheap AI style filter placed ontop of photos to make it appear like painting...
I have tried to use Harold Home for years, and always hope that I will be "surprised" the next time.
Unfortunately I have to move on. With advances in technology like AI/ChaptGPT apps, its overwhelmingly clear that all Harold Home does is take the photo you sent them - add a filter on top of the picture, print it out and mail it to you in what is the absolute cheapest frame in the world. There is no "artist". No one is hand crafting this. It is a print out of your photo with a filter.
What's worse is it comes in a one-time use frame (that costs more than frames from the store)- you cant take the photo out without breaking the tabs off the back - rendering it trash. This is so you/your client doesn't see the printer bar code on the back..
My clients have all thought I was giving them a painting of their home, not a printed picture of the house with a filter on it that "blurs" it. I've actually been quit embarrassed to give these the last few times when my clients have asked "who was the painter". Just not worth it.
Spend your money on a real, local artist. Otherwise, upload your photo to ChapGPT, and say "add a water color filter to this photo" and it will give you the same.exact.result, and have it printed at CVS and add it to a frame yourself for $15 instead of $100.
Reply from Harold Home2026-01-31
Hello Adam,
We’re truly sorry to hear about your experience and appreciate you sharing your honest feedback. We’d really like the opportunity to connect with you directly — please reach out to us via email so our team can review your concerns and see how we can help.
I purchased this for our daughter's new home. The watercolor picture turned out beautiful! I requested edits to the original picture which were created very quickly and I received the product crazy fast! It was also very affordable and we couldn't be more pleased!
Reply from Harold Home2026-01-31
Hello Mindy,
Thank you so much for your wonderful review! We’re thrilled the watercolor turned out beautifully and that the edits and delivery were both quick. It means a lot to hear you found it affordable and that you’re so pleased — what a special gift for your daughter’s new home! 💛
Excellent! Customer service was good, the product is great! Sturdy frame, nice canvas wrap, very good product!! thank you so much!
Reply from Harold Home2026-01-24
Hello Wendy,
Thank you so much! We’re thrilled to hear you loved the product and quality, from the sturdy frame to the canvas wrap. It means a lot to us that you had a great experience. Thank you for your support! 💛
You made the picture perfect to represent our first home as we transition to a new home in a different state. Will treasure for all our years. Thank you so much for all the great work and delivering timely!
Reply from Harold Home2026-01-24
Hello Cynthia,
Thank you so much for sharing this with us — it truly means a lot. We’re honored to help capture such a special chapter of your journey, and we’re so glad the artwork will be something you treasure for years to come. Wishing you all the best in your new home, and thank you for trusting us! 💛
K
Kelly Black · 1 review · Verified · Experienced 2026-01-16 ·
★★★★★
The revision did not use the original…See edited review
The revision did not use the original photo as intended. I tried to edit but the system forced me to accept the revision. Please check for my revision before sending the final
The team at Harold Home jumped on my concern immediately and corrected the image. The edited version is a gift I'm looking forward to giving
Reply from Harold Home2026-01-17
Hello Kelly,
We’re very sorry for the confusion and frustration. Our team is already working closely on your revision to ensure it’s handled correctly before the final piece is sent. Thank you for bringing this to our attention and for your patience. 💛
